SeatGeek

Please someone please reach out to me. I called about IU/Michigan ticket that was not delivered by Seat Geek. I bought the ticket 45 minutes before game time (on purpose, Big Ten Tournament games tend to have lots of available seats.). They didn't deliver the ticket. When I called, they BLAMED ME. Seriously you can listen to the audio if you have it, SeatGeek. They said it was my fault for ordering the ticket 6 minutes before game time. That's not true. I bought it 40 minutes before. When I proved to them via email that it was 40 instead of 6 they just dug in their heels. And refused to admit they were wrong. I spoke to CHLOE by the way. She will definitely remember. Chloe kept giving me wrong information about when the game started, when I ordered, when ticket was delivered. She was WRONG on ALL of these things several times. Really. 100% I can prove all of this. Please contact me. Then she started blaming me again and saying well you have to order it earlier. Also said it was my fault for leaving the arena area because they EVENTUALLY did deliver (she's right. They did. After game time, and after I had been sent an email saying my ticket is expired. And after I had left). So Chloe keeps blaming me and not letting me talk to anyone that can actually help me. She eventually admits she was wrong about all the times and jsut about every other thing she said. But of course she said it didn't matter, it's my fault that I waited until 40 minutes before tip, and that they will not help me. She also said that SeatGeek has never in their history given more than $50 in site credit. Lisa, a rep I talked to after Chloe was finished making fun of me, said that the $50 thing was in no way true. I'll never ever buy from them again. Anyone who reads this please understand it's all 100% true. I'd love to speak with ANYONE from SeatGeek who can help me. *******@gmail.com.

Update 11/23/16: I have received my refund. Maria and Roxanne were very quick to help and we came to an agreement. Thank you for your assistance you two.

Update 11/21/16: I have been contacted by a manager and will be getting a refund. Once this transaction happens on my card, I will update my review.

I should have read the reviews ahead of time...

I purchased Bruno Mars tickets through SeatGeek as a recommendation through Philly D on YouTube! I price checked through Stubhub and Ticketmaster and decided to try SeatGeek. After I placed my order, I THEN checked the reviews and went into panic mode. If the company has MORE 1 star reviews than 5, I tend to steer clear. Mistake on my part.

I emailed the company within 15 minutes of my purchase asking for a cancellation/refund. I got an email back explaining terms and conditions as per usual, but said I could sell them. Since the concert isn't until next August, I figure I have 8/9 months to resell on THEIR website, I just needed to wait until I got my PDF version of the tickets. That is when I found out I wont get my "PDF" version of my tickets until a WEEK before the concert. Why would a company take your money but not give you product for ten months? Without working with the customer on any other options?

If you press purchase, they are yours. The company wont work with you, and throw the excuse of their terms and conditions as well as blaming the venue. If you can't do anything but take my money from me? What is the point? I wont be happy until I get the option for a refund, or my PDF tickets early so I have a CHOICE to sell them. Expecting someone else to pay nearly 500$ for 2 tickets 5 days before the concert is insane.

Excellent experience the students were great and made my sons first experience at a Michigan game a wonderful time

Bought tickets and was told they could be returned within 48 hours. Returned them and am now out $906 and have no credit for other tickets.