Someone call me get me my five tickets to Midland at Billy Bob's on August 6 and remove five now I have 10 tickets and I have received zero
I need a refund for five and five that I can use
Jeff Snowden *******166
I purchased tickets to a concert with little hassle. I continue to be concerned with the rising price of fees. So I will shop around for the best price.
Excellent seats as the deal described! App was easy and efficient when entering stadium. Using app to secure June 9th tickets to Sounders vs DC United. Would recommend to friends.
Bought tickets for myself and two friends to a gator football game and it was easy to get the tickets and the seat were priced great and the seats were worth every penny!
Very simple and secure. I had no issue ordering the tickets. Ive done it in the past as I walked up to the stadiums and the tickets are available very quickly.
I bought 5 tickets for $421.00 while purchasing the tickets i make mistake 10 minutes later i ask for a exchange not a refund the answer was no I lost $421.00 please please DO NOT buy tickets here
I think the fees are too high attached to the ticket price. I love the organization of the website and the variety of tickets that is always available.
Good tickets available will use the tickets soon. I have referred several family and friends. I appreciate the incentives and I will continue to check for future events.
Process was not smooth, tried several times to buy tickets together, confirmation was declined several times. Eventually bought 1 and 4 tickets separately.
Beating the competition with prices! The price indicators whether the price is a deal or not are extremely helpful. The entire site is user friendly with easy access
I bought a parking pass for $118 I believe, when I got to the venue the same tickets were $45... for the exact same parking lot. Not sure why I had to pay double!
Looking for inexpensive tickets to Red Wings game. With the new stadium opening this year. The ticket were hard to find for a good price value. Looked into SeatGeek for great seats for a good price.
Fees are understandable, but just a bit too high. That is all...
Except that you have a minimum characters for a response. That is just stupid. You required it, so there you have it.
I hate adding more apps to my phone to try and figure how to use one more thing! When I went to buy my tickets, it was easy to use and very convenient!
SCAMMMM! Website malfunctioned and charged me $70 more in fees than was stated in the checkout payment authorization page. After HOURS with the chat support and uploading pictures of the page actively showing the glitched dollar amount, they refused to refund me or even reduce the fees to the amount the website stated it would charge. They took zero responsibility and only offered the solution of telling me to "resell my tickets" instead of handling the overpricing by refund. Worst Customer Service in history. They will not refund under any circumstances. DO NOT USE THIS COMPANY! YOU WILL REGRET IT!
Best experience with this app. Received the best tickets that were available. As I was in the stadium, I purchased the tickets and received them right away. Great experience.
The TV commercial is very disgusting. Who wants to see someone move their posterior on national TV. NO ONE. Please remove the TV commercial. No one want to see it. Thanks
Look I get it you got the contract but a captive audience where the seller pays you a commission and you charge a 25-30% is lame for both the seller and the buyer
Hey Craig,
I can understand the frustration with fees! Unfortunately we need fees in order to stay in business, those go to maintain and update our platform and pay the team who works here at SeatGeek.
What I can say though is we try to make sure our fees are low and competitive, in fact, we offer price matching so if you can find the same tickets cheaper elsewhere we will give you a promo for 110% of the difference!
Warm Regards,
SeatGeek CX Team
I paid more than double the price of parking online versus in person the day of the event. In the future I will just pay for parking in person and not online.
The options for the game were fantastic, buying the tickets was easy, and sending the tickets through the app to the friends I attended the game with was a game-changer. Thanks SeatGeek!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 21st among Concert Tickets sites.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Samantha,
We can definitely understand the frustrations you experienced here with pricing.
SeatGeek is a secondary ticket market. So we connect buyers such as yourself with sellers. Those sellers are allowed to set their pricing however they wish. That means the price they set will vary depending on what they believe people will pay. In some cases the box office or venue still has tickets, which is why parking at the event was the base price of $45.