Very good easy ti navigate and find seats that I was looking for and the prices were good and I would recommend this site to friends to use for buying tickets to events
I needed a refund because I was no longer able to attend an event. The person I was going with got admitted to the hospital and they were very understanding with the situation.
I like the app. The only thing is when I went to purchase, the option 1 or 3. Not 2 or 4. Maybe I hit did something wrong. I wanted 4 ticket and had to buy 3 then go back and buy 1.
I always seem to find it hard to find my tickets. Other than that I have no problems with the site. I do like that I am able to save my favorite teams and venues.
In the year that I have purchased extra tickets for both soccer, basketball and also Patti Smith tickets, I have neither been able to resell my tickets with refund, nor have I been granted the holiday discount that promoted the Patti Smith sale.
All good, except I have to search around in the app to pull up the pdf of the tickets, to forward in an email to staples to print because my printer is out of service.
Very good consistently at finding tickets within a price range I want and I'm able to pick and choose where I want and how much I want to spend. Love the app and never have had a problem with tickets
Hello, I just wanna know if I can add my tickets to the wallet app... and I was reading the reviews, how I could be sure that the tickets are real, I already received the electronic tickets...
Hi Mario! Thanks for reaching out to us about this! We're always working to make sure our iOS app has all the best features. Right now, you can use the Apple Pay functionality in Apple wallet, but we'll deliver your tickets to the My Tickets section of your SeatGeek app. We'd be happy to look into your order and answer any questions you have about your tickets if you email us at hi@seatgeek.com!
It would be nice to be able to pick the seats. When buying tickets you are just give the row and a number. If we were able to see the seats we could have a better option and choices.
I was surprised at how easy it was to go to the site, select the seats, purchase them, and get them to appear on my cell phone. Everything went smoothly, and I will use the site again.
Easiest way to purchase tickets at the best price. Also, when travel plans change easiest way to sell your tickets also. Great site I will use it all the time!
I haven't received my tickets yet. The buying experience was simple as always. I'm used to getting my tickets as soon as I purchase. I've never had to wait before
Hey Christinia, thanks for sharing your feedback. We'd be happy to look into this for you.
Looking at your order, it looks like the seller already delivered your tickets the same afternoon as your order. It looks like we sent you an email about this on the 14th, but even if you didn't receive that, you can still access your tickets easily just by logging in and going to your "Tickets" page.
If you aren't seeing your tickets there, please email or give us a call and we'll be happy to help you get access to your order.
SeatGeek CX Team
hi@seatgeek.com
1-888-506-4101
I appreciate the ability to see what it will look like from the seat. I didn't like that we could not see or know the seat number until after purchase.
Awful, and they didn't ever send me my tickets and scammed me! Don't use them, as I'm still fighting for a refund. And awful customer service. They're terrible in every way.
I bought tickets to an event and a parking pass. I pay 20.00 on the site for the parking pass, then when I get to the event the parking price was only 10.00...Im not a happy camper!
Really quick and easy to use. Tickets delivered instantly on the app which was perfect. Will definitely use on the future for more tickets and recommend highly
It was my first time buying sports tickets thru SeatGeek, and the website made it so easy for me to find the best available and affordable seats for me and my friends.
After trying a bunch of the competition I've always found SeatGeek the best. Very easy to use and always great for prices. Overall a very great service.
Very easy. Very good deals and easy to find the seats you're looking for. Seat geek is the best to buy seats whether it's last minute or way before. Very good pricing.
If I couldnt get tickets when they dropped this is my go to site to still be able to go to the show. Its really awesome how easy it is to get your tickets!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 21st among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Niels,
Thank you for taking the time to write in. I'm sorry to hear you haven't been successful with your resale listings so far. I definitely recommend checking the Deal Score assigned to your listing to help ensure your pricing is competitive to raise your chances of a sale.
In regards to the promo code, please feel free to reach out if you're having trouble applying a promo code on an eligible order--We'd be happy to help! You can email us at hi@seatgeek.com, or chat in through our platform.
One quick note - Most but not all of the tickets listed on SeatGeek are promo eligible. The easiest way to see which tickets are eligible is to filter by selecting "Promo Eligible Only” via the app or changing “All Ticket Types” to “Promo Eligible” on the web. This will show you listings where that discount can be applied. Before you hit confirm on your purchase, it’s a good idea to double check that the promo is applied to your order.
I hope that helps! Please let us know if you have any other questions--
Best wishes,
SeatGeek CX Team