SeatGeek

Was able to find tickets for about $15 below face value, they were available immediately within the app, and had zero issues using the digital tickets to get into the event!

Horrible service hidden fees that they don't tell you about and also no refunds and u can't sell back so u are just out of money if u don't use tickets

If I could give a zero rating I would. The customer service is AWFUL. I bought two tickets and they charged me for 4. There is no order confirmation for the two tickets I never purchased and they are unwilling to refund me so I am out $350! The told me to just sell them. I tried listing them on their site and it keeps giving me an error message about the date of birth format (which is prepopulated as MM/DAY/YEAR but then asks that I put in year-month-date). I still have no resolution and have 5 days to sell. THIS SITE IS HORRIBLE! SCAMMERS. I would upload my receipt confirmation but i was NEVER given one...

I heard about seatgeek the last time I was at a LA Dodgers game and downloaded the app. The prices were so cheap that it was hard to believe they were for real. I looked into the validity of the tickets. I looked up plenty of reviews, most of which were very discouraging. But I thought to myself, well there's only one way to find out if they're legit. So i decided to buy tickets (instant download) to the Dodgers vs Padres game yesterday, the same day of the game. I got 3 tickets to the game for $24, then minutes later got another ticket for $4 because my brother also decided to go to the game. So all in all I spend $28. Then I went on the dodgers website to buy a general parking ticket for $10. The drive there was iffy to me. I was thinking like no way i got these tickets that damn cheap but we'll see. I was just hoping they worked but in reality I was preparing myself to have lost $38 if they didn't. We got there and the tickets scanned smoothly and everything went well. It's crazy that it worked. I'm still in shock that I spent so little. The sun was bugging us for a while, but now I just know to pick a different section next time.

Good Afternoon,

I ordered tickets on Thursday November 9th for yesterday, Sunday 11/13. On 11/10 I was kindly notified by a customer service representative (David) that there was a technical error with my tickets. I was then offered a generous choice of a refund (+20%) or upgraded tickets. I chose the upgraded tickets. There was another issue, which resulted in me not getting those tickets, but a different set of tickets. At the end of the day, i did not receive my tickets until 3 hours before my event, despite purchasing multiple days in advance.

That being said, David, my customer service representative was very kind, attentive and accommodating throughout the process. We traded ~30 emails over the course of the weekend trying to get the situation sorted out, and I truly appreciate all of the effort he put in to remedy the situation. He did a great job "crisis managing" and turning what could have been a negative experience into as positive an experience as he could.

While I am frustrated with the situation that occurred, I do really appreciate the level of customer service and care that was shown to me through the process, which turned a negative situation into a positive one. I hope to continue utilizing Seatgeek for my ticket purchases in the future (though I hope the next time I do, it is less eventful!) And at the end of the day, my fiance and I truly enjoyed the event and the upgraded tickets (which played really well for me given it was a birthday gift for her!)

At the very beginning, I purchased this ticket by mistake because of the unclear information on the website, it is on 12late night, so I made a phone the second day, and the officer told me some BS that it is a final purchase and I cannot do anything but selling it and she said it is easy to sell, and 4 days later I received the ticket and list them online, there said 20% charge on selling, ok, but with no assistant to sell! WTH, the worst experience ever! I will pay attention that avoid the SEATGEEK next time when booking tickets!

STAY AWAY! I purchased hockey tickets through Seat Geek. They promise that the tickets will be DELIVERED in time for the performance or your money back. I NEVER received my tickets and I missed the game! A third party NOT associated with Seat Geek told me that my seats were available a few days prior to the game but the download failed and they were not able to deliver my tickets. Seat Geek refused to refund my money so I requested that the charge be reversed on my credit card. Seat Geek is now fighting me tooth and nail to keep that money even though they know their 3rd party source failed to deliver my tickets. Folks, this is NOT Ticketmaster. It isn't Stub Hub either. The other sellers DELIVER the tickets. STAY AWAY!

Ripoff artists from the outset. Ordered orchestra area seats for a play and received cheaper balcony seats for the higher price. SeatGeek sold tickets for nearly 50 percent more than the venue ticket office and then added a 20+ percent charge on top of it. Hard to get customer service and when I did the only option was to TRY to sell the tickets for less than 1/2 the purchase price AND THEN PAY SEAT GEEK FOR THE PRIVELEGE (10 percent surcharge)!

This site is a scam. Tried buying two pairs of tickets. The charge goes through, then a few minutes later the site sends another email saying your tickets couldn't be confirmed. What a joke!

Ordered tickets and was promised tickets would be emailed at least 48 before show.
Tickets never came. Called and emailed and finally got a response, saying the tickets are now "will call" and to bring ID to venue and pick up tickets there. Waited in the freezing cold for 4 hours, and when we went into venue to pick up the tickets, they did not have ours! What a NIGHTMARE! Needless to say, we did NOT see concert! WILL NEVER USE SEATGEEK AGAIN!