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At the very beginning, I purchased this ticket by mistake because of the unclear information on the website, it is on 12late night, so I made a phone the second day, and the officer told me some BS that it is a final purchase and I cannot do anything but selling it and she said it is easy to sell, and 4 days later I received the ticket and list them online, there said 20% charge on selling, ok, but with no assistant to sell! WTH, the worst experience ever! I will pay attention that avoid the SEATGEEK next time when booking tickets!
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I am pregnant and I was invited to the Tim McGraw concert in downtown St. Louis at the Enterprise...
Hi Zhongping, thank you for taking the time to let us know about your experience, and we're genuinely sorry it didn't live up to expectations. Across the secondary ticket market, all sales are final once they've been submitted and confirmed due to the natural volatility of the industry. Unfortunately, as stated in our Terms of Use, sales cannot be cancelled, reversed, or refunded once they've been submitted. Again, we apologize and hope there wasn't too much confusion about the process. Please feel free to follow up with us at hi@seatgeek.com if you have any other concerns.