SeatGeek

Seat Geek is the Seattle Mariners vendor to resell tickets. Instead of allowing prices to be set by the seller, Seat Geek sets a price to discourage the resale of tickets. Total rip off and maybe it is the Seattle Mariners that is forcing that to discourage the resale of tickets.

This app is a piece of $#*!. The app tells that you can return your tickets when a event is canceled then proceeds to give you a promo code to buy more $#*!ty tickets. Then when you only use half of what the $#*!ing promo code is worth it takes the whole $#*!ing thing away this app $#*!ing sucks.

Try to buy 6 times on seetgeek and had tix. Switched credit cards 3 times because kept getting tix then email said didn't get them. Would rather not
Get them then think I did and later didn't. What a wast of time. Tickets sold out so had to try. Went to Ticketmaster made a purchase and done in one try.

Purchased tickets for upcoming Dallas Cowboys game to take my son from Seatgeek and 30 mins later i get an email saying there was an error. Contacted customer support and was told it was my fault and i should review my information my carefully and my address. I have used them prior to this so this was not my first time using them and under my account, secondly then was told it was a known software issue and there was nothing they could do and i would most likely see my money back in 1-3 business days. They then told me i could try to repurchase them again in 24 hours. Why would i try to let them take anther 700 dollars from me again! This company has ethical issues and should not be allowed to buy and sell event tickets. They are scamming customers and holding their money hostage.

Great for buying tickets but if you have any issues and need to talk to someone it's going to Atleast take 3 hours out of your day to be on HOLD till someone picks up the phone. Ridiculous
Below are some photos that I was able to get before I gave up.

I am based in Europe and I was planning to go to the US for an event. I booked my tickets through SeatGeek however the event was rescheduled. Therefore I am no longer able to attend. I would normally expect to get a refund however, the customer service asked me to sell my tickets through SeatGeek which by default is unacceptable!

I had no other option to get my money back so I decided to do so. To my surprise, the SeatGeek systems require US mobile number in order to work and sell my tickets. Without a US mobile number, you cannot sell your tickets!

When I contacted customer service about it, instead of issuing a refund, I was told to search on google for an alternative platform to sell my tickets...

If SeatGeek cannot support customers without US numbers, they should not be selling tickets outside the US.

Bottom line is that if you do not have a US phone number, you should not be booking through SeatGeek!

Have used the site previously and had good results. Not anymore. Purchased tickets for a concert, but the next day SeatGeek decided they weren't making enough money so they canceled/refunded the tickets and said if we wanted them we would have to pay 325% more. They responded to customer service emails with only generic cut and paste responses. They have awful service and I wouldn't even consider using them again.

I purchased 2 tickets to attend a Tampa Bay Rays vs New York Yankees game in St. Petersburg. The day before the game I got an email from SeatGeek stating that the tickets were no longer available and that they would refund my money. I then went back on SeatGeek to purchase new tickets and I saw that the original tickets I had purchased were not only still available but at a higher price. Therefore, SeatGeek lied in saying the tickets were no longer available and instead had them listed as available at a higher price. SeatGeek did not honour the price agreed to when I made my purchase and instead cancelled my purchase and made the tickets I had already purchased and paid for available to others at a higher price. This is completely ridiculous and unacceptable and beyond the realm of terrible customer service. Use SeatGeek at your own risk.

I purchased 2 tickets and a parking pass for a Pistons BB game and then COVID hit and everything was being cancelled. I contacted Seat Greek about refunds and was informed that if the event is totally cancelled and not rescheduled to later in the season, they refund back to the card the tickets and parking pass were purchased on. That was in March of 2020. It is now October 2021 and there has been no refund back to my VISA card. I will not use this site again, very disappointing.

I buy 2 tickets to LA vs SF on 9/30. I get a call from Seatgeek explaining that my tickets were no longer available. Would I want them to find me other tickets or do I want a full refund plus 20% added to my PayPal acct. They explained that the PayPal account would be refunded in 7 to 10 working days and the seat geek refund would be 3 to 5 working days. I recieved the PayPal refund in 4 days. No refund on my seatgeek. I call for an explanation. I am told that they processed the refund but that my bank returned the money. They never notify me nor do they process the refund again they said their refund was returned to their account. Then they say it will take another three to five working days for me to get my money. So I will just sit here and wait. Guess I will just have to call my bank to get my money back