SeatGeek

I would give a lower rating if possible. Went online before 5A to find tickets for a Blackhawks game. Selected the tickets, paid for the tickets, all good - I'm supposed to be able to download the tickets from my account and print them. Later I get an email the tickets are no longer available and that they are sorry but they still charged my credit card $596. Then I went to their site and the tickets that were 'unavailable' are STILL listed. What a waste of time. Now I have to begin the process all over again. Note: They make it difficult if not impossible to contact them if you have an issue.

I was kinda skeptical about the website but it seemed legit so i gave it a chance, big mistake. Bought tickets for a trey songz concert, got to the door, lady scanned them & told me that they were void & fraudulent. I stood there in the rain, couldn't even buy tickets at the door, and didn't get inside the concert. I tried calling them, no answer, but i am going to get my money back, i don't care what i have to do. Hopefully my bank helps me out, seatgeek.com is pitiful.

I went online for tickets but did not purchase right away. I got an email about the event I was interested in. When I opened the link on my phone through email, that directed me to the site, I found different tickets and prices listed on the moble site that were not on the website from my computer. Also some tickets on your website said they were available, but actually were not available. In addition, I am finding new tickets and prices daily that were a better deal then the tickets I bought. Knowing this now, I should have waited to purchase. I may use you again but it would be nice to have consistiancy between moble and desktop. Your fees seems to lower then competitors which is great.

I bought 3 tickets to a show at the Berkeley Theatre for myself and my kids. Both SeatGeek and the venue showed that the GA seating was in the main amphitheater and the floor. When I arrived the venue was over booked and we were told to sit on a steep grass hill above the venue that was slippery and dangerous. I requested a partial refund for the issue and I have been told there is nothing they can do because at first they said that the area was GA seating. Then when I persisted and showed them the website info and how what they sold did not match what was available and was a fraudulent selling practice they said they weren't the seller so they can not refund. Again that is fraudulent information. They took the payment so they are responsible for the refunds. Do not use this company. The customer service is horrible and they practice fraudulent selling practices.

I know the people on the marketplace team from a previous job. They are big time racists and bigots. White is right at this company - don't work here and don't support this company. I'd suggest that you gip them for all that you can since they won't look out for you and exploit you.

Please "Do Not" order any event tickets through seatgreek. I purchase some Rod Wave concert tickets and the concert was last night October 21st in San Francisco. I drove 2 hours to attend this concert and was told by the staff that I had to be fully vaccinated on which I was, because all military personnel has to be fully vaccinated but was told I needed proof. That is HIPPA violation. However I'm pretty sure that all the people that I seen in line was not fully vaccinated. I spoke with someone on the phone and was told that I could not get a refund. I served this country to protect evil harm and I was told that. I purchased my ticket like everyone else with no problem to be told that. I was really very piss off.

I had tickets to a concert and the concert was cancelled and rescheduled and they never notified me. That's bad business! I wanted a refund because i couldn't make the new date but they would not give a refund. Then I called the person that they actually got the tickets from and was told seat geek don't like giving refunds because they would lose to much money because they jack up the prices. Now I will buy directly from the person they bought the tickets from for a cheaper price plus he said he would of refunded me my money back for the cancelled show!

The one thing that makes me nervous about resale tickets is the delay that often occurs between the time you purchase your tickets and the time you receive your tickets.

Typically, I've found it takes a couple hours to receive tickets, but on this occasion, I had to contact SeatGeek support because I hadn't gotten notified that the tickets were ready to be accessed up until almost an hour before first pitch.

I was afraid to leave for the game without the tickets, so I had to wait until support contacted the seller and fixed the issue. They did a great job resolving the problem, and maybe it was my fault for not contacting them sooner, but I was frustrated that this experience wasn't as smooth or painless as I've come to expect.

I still think SeatGeek deserves four stars for pricing, availability and customer service, but this delay was stressful.

Way overpriced tickets. Found better seats for less money on a different site. Got scammed out of my money cuz they said it was easy return. All they give you is a promo code for the same amount that you have to use on the site!

I received a promo code for an event that was rescheduled that I couldn't attend. I spent $69 out of $602 and SeatGeek is refusing to give me my money until after the $69 event takes place in August. So basically the company is refusing to give me $530 of MY money until August. I recommend NO ONE use this company. They make it sound like they are all about the customer...they are not. They only care about money and how they can swindle it out of you. Taking care of their customers is not their priority. Not only do they want me to never use this company again, I recommend to no one to use this company. They don't care about the customer or how to keep customers coming back.

I ordered tickets to see Ariana Grande in New Orleans for April. Although I ordered them in January, I didn't receive them until the day before the event. During that day, I was freaking out because I was worried they wouldn't send them to me on time so I called their customer service number. They didn't answer at all or respond to my emails so I tweeted them instead. Of course, they responded to me on there but I coincidentally got them during that time. My advice is to order through their own vendors and be cautious about where you get the tickets from. I'll probably be using another site next time due to the amount of time it took for my tickets to be delivered.