I was kinda skeptical about the website but it seemed legit so i gave it a chance, big mistake. Bought tickets for a trey songz concert, got to the door, lady scanned them & told me that they were void & fraudulent. I stood there in the rain, couldn't even buy tickets at the door, and didn't get inside the concert. I tried calling them, no answer, but i am going to get my money back, i don't care what i have to do. Hopefully my bank helps me out, seatgeek.com is pitiful.
Hi Courtney, we sincerely apologize for this, but thank you for letting us know. This is definitely something we want to get addressed for you. We have very strict policies with our sellers, and any time something like this happens, it's thoroughly investigated by our Trust and Safety team to make sure you're compensated for the order. If you haven't been in contact with our support team, please reach out to us directly so we can make sure this is taken care of for you. Also, please feel free to send us a private message with your order information so we can follow-up accordingly. We look forward to hearing from you to make sure this is settled!