SeatGeek

I had terrible experience as bar code was not seen in the email. I bought ticket from seatgeek website using my computer. I got confirmation code, seat number in email. But security person did not allow me to enter as the email did not have bar code. I had to download app, sign up and even providing correct password did not work in seatgeek app. Although, i reached to gate before match started but as i had to go through all the hassles, I and my family reached to the seat after the first half of match was over. Just wondering - why they just sent confirmation code, seat number but no bar code in email?

I use seat geek primarily for ticket buying and selling. I love the interface, for buying I'd give it a 4, only issue is sometimes games freeze up due to delays or rainouts or other issues.

For selling, Seatgeek makes it easy to resell tickets, but the 20% fee is insane. Stubhub, well known as the biggest in the business, is only 15%. Tickpick is 10%. Many times I buy on seatgeek, and sell on one of these to save myself money. That's gotta come down to match them at least. Also, again with rainouts or other issues, tickets freeze sometimes. Overall a 2 for selling, but severly because of the crazy fees.

They do not confirm that sellers have the tickets. Sellers can sell you tickets and have you waiting to receive them. You will receive an email saying sellers has sent your tickets. Check your, email, spam ect. Then when you notify seatgeek the tickets where never sent... well good luck. Meanwhile the seller waits to see if the tickets increase in value. If they increase they will cancel your purchase the day before the event leaving you ticketless and back looking for tickets 24 hours before the event. All seatgeek does is refund money and that takes 7-10 days so when you do find other tickets you have to have extra money to pay while money is refunded. Nightmare! Use stubhub or vivid. Seatgeek is a trash company.

Kind of a pain of a process to resell tickets. Big thing is watch when buying so called parking passes for the event. Through seatgeek we were told needed to buy parking pass. We did so at a cost just over $200. Ouch when we arrived at the event. The cost for parking at the location we prepaid for was $30... so at the very least contact the garage or area before paying such a ridiculous amount. Lesson learned on my end

They suck. Bought tickets to a Dallas Stars game and never got my tickets. Live chatted with 3 people to get my money back and still haven't gotten a refund. Its been a month since I bought the tickets. It was just a scam.

Daughter bought her Dad two tixs to see Rams/Broncos at LA Coliseum. Upon arrival our one ticket scanned fine but security said other tix was at the moment, being sold on line (after it was already paid for). What a hassle. Security took our phone in the back room, looked through it, and wouldn't honor tix because it was being resold on line. Luckily, the Coliseum was nice and gave us two new tickets. Could you imagine if it was playoffs? We wouldn't have gotten in. I will never use SeatGeek

Could not accept tickets. Kept getting the same error code. Customer service were also getting the same error when they attempted to accept tickets under my account. Stressful experience having to contact customer service over and over and had to have tickets sent four separate times. Stressful, frustrating, and unpleasant dealing with this day and night prior to traveling six hours to our event. Tickets were purchased five months prior to the event, and we almost didn't get to go. It wasn't resolved until 2 days before event.

My son purchased 2 tickets to the Justin Bieber concert on March17th
2020 from seat geek $644.48. The concert was postponed several times and finally canceled by Justin Bieber via CNN and other news outlets. Multiple attempts to obtain a refund have failed even after emailing on March 1st 2023 with Gabriella from Seatgeek customer service, who promised a full refund with one to two weeks. Three months have elapsed since then and still no refund!

Seatgeek sold me very obviously fake tickets. It is scary that they have no validation process, mine had been photoshopped. It was a sold-out concert (which is when you would expect fraud to happen most often, obviously) and they had no tickets available so I could not get in without paying 3 times as much, which they have no way of reimbursing you for. They need to be more diligent about ticket review and reserve pools of tickets for sold out shows to ensure their customers get in. Refunds dont matter if the show is sold out and I am already there.

I purchased a parking pass for a Braves game which cost $41 dollars and they added a $12 fee plus a delivery fee.
The problem they transferred the pass through Ticket Master. I am IT so know the system but no luck, I never was able to get the pass...I just lost over $65 dollars.
Danger don't use SeatGeek, I should have read all the awful awful AWFUL reviews.

I bought tickets two years ago for an event. They never arrived. Currently within 12hrs of the event, and no sign of my tickets. I spent 2 hours on hold waiting for a Customer Service rep. When I finally got ahold of someone, they acted like they couldn't hear me and then hung up. I also sent two emails to their customer service email. I can't even contact anyone to request a refund, so I just wasted $250. I will never use this company again. I am absolutely livid.