SeatGeek

I used their service for a Christmas event and the tickets never received them so contacted them and was assured that I would receive the tickets before the event. Blamed the delay on their vendor? Day before event I finally had to call to find out they could not fill my order after telling me all week they would and of course taking my money. Unfortunately now I cant find tickets anywhere because they are sold out. I have never had this happen with StubHub or Vivid or any other service.

Had previously purchased six tickets to the LA Clippers game on March 27. Have a friend joining us now so needed one more seat. The only tickets available in the same section and row were being sold as a set of 2-4. With our Canadian dollar being low, we didnt want to spend the extra to buy two tickets. The only single ticket was the row above, but the seat number didnt even show until ticket was purchased. One of our party of seven will have to sit by him/her self. To top it off, I forgot to add in the promo code Id received by email when making the purchase.

I went to purchase three tickets for tomorrow nights Yankee Nets game and entered all my credit card information. I received an email staring that I would receive a conformation email shortly. Several moments later I received an email stating the tickets were no longer available and that they had been sold. I called customer service to inquire and was again told the tickets were sold already. Keep in mind I already payed for them and I had recieved conformation about them. Ten minutes later I went onto StubHub and bought the same three tickets. Go home Seat Geek! I would never recommend you to anyone.

They don't send you tickets. You have to create an account in order to access your tickets. You can't print the tickets, which is problematic since I like a hard copy, just in case.

Wasted a great deal of time to access tickets, only to find out I had to send them to someone to be able to access them. In the end I had to create another email account that seatgeek would allow me to send them to and allow me to "access" my tickets.

Wow, I mean really a pain in the neck!

Do not purchase tickets from these people.They are crooks. I purchased a ticket from them for a football game in las vegas and could not get their app on my phone.Had to purchase another ticket from a reputable source. Now they will not refund my money. Seatgeek sucks I am going to the top if I need to

They sold me undisclosed obstructive view tickets for ALCS game despite website stating any tickets with obstructive or limited view must be disclosed as such. After several online chats and finally speaking with a live person (very difficult) I was refused a refund or credit even though they sold me fraudulent tickets. We could not even see the game being played yet they said All Sales Final. Their website acts like they are legitimate but they cannot be a legitimate company and I'm disappointed in MLB for referring people to SeatGeek. It's a baseball game, when you cannot see the pitcher, batter, catcher then you are not experiencing the live game which I paid a lot of $ to attend as a special occasion.
Stay away from SeatGeek!

I bought four tickets off this website. I received an email from SeatGeek stating I'd receive my tickets through email shortly. I never received the tickets that day and the next day headed to the Texas A&M stadium I tried calling, no answer, I tried emailing, no answer. By the time I made it to the game I had to go spend $240 more dollars on tickets. I've tried to get in touch to talk to someone and no one answers. I don't want you to spend your money on a site that doesn't care if you get your tickets or not. I'm still waiting on a call or email. I will not be ordering from here again. I've taken my card off the account and deleted the app.

I used your service to buy Seattle Sounders tickets on Sunday, and to manage my season tickets the day before. As well as general flakiness on the website during this purchase process, your app failed completely on the day of the game, preventing myself and thousands of others from using those tickets to access the game (staff were forced to just left ticket holders on without proof, as I'm sure you're aware). Anyway, was a very poor experience that we're hoping won't be repeated any time soon.

I tried to get a refund right away after I found out this was from ticketmaster. They didnt want to refund me but give me credit for it. I highly suggest anybody not to use seat geek they are a fraud and scam artist. Please dont use them

I want to give SeatGeek and opportunity to respond, but it appears the mark-up for tickets I purchased was huge! I ordered 4 tickets for Disney's Frozen on Ice for $71 each. This was less than the prices quoted by the venue and Ticket Master. I received the tickets a few days later. The face value of the tickets was $50 each but the fee I was charged was $384.15. When I called the venue about the discrepancy I was told that the value of the ticket is what appears on the ticket and they have no relationship with the third party through whom I order tickets. I did not see any evidence of hidden prices, etc on their website prior to purchasing my tickets. Lesson learned: buyer beware! (I gave them 1 star because the tickets arrived in a timely fashion. Otherwise, I feel victimized on the pricing). If I am wrong, I will gladly write another review exonerating them.

My boyfriend wanted to surprise me with jazz tickets. The game started at 7:00 by 6 the ticket price had been taken out of his bank account, but we had not received a conformation email. He had to call in 4 times to figure out what was going on, the purchase was never finalized on their end so we never went to the game. By 7:30 the prices were 3x the original price. We never received complimentary tickets, just a " hopefully your money is refunded in 24 hours." A waste of our night going downtown and bad business.

Purchased tickets for Red Sox's game. Never got the tickets with a bar code which you need for entry. I sent a screenshot showing them there was no bar code. Went back and forth with their chat—(no phone number to call) they said I would get the bar code before the game. Never got it so I asked for credit to my credit card and they said they would not refund the credit card. Their guarantee is very misleading. Would NOT recommend Seatgeek.

I bought two tickets from seat geek a month before a concert. I got an email from them saying the tickets were confirmed. Then a couple of weeks later I got an email deceptively titled "Here's additional credit toward your next event with seat geek" but actually you have to carefully read the email to realize they screwed up the order. They give a 110% refund but only as a promo code. Since I am never using them again, I got a 100% refund as cash, but now the tickets are twice as much because it is so much closer to the concert date. I wonder if they actually have verified sellers or if they just say they do so you choose them over a competitor like Stub Hub, then if they don't have a seller they just say something happened to the order and give you a refund which is a scam and makes you have to pay more from Stub Hub because of the time you wasted counting on Seat Geek.