SeatGeek

You have to have the SG app, otherwise you won't be able to download your ticket.
That was unfortunate because that's how I missed the first 30 minutes of the game.

As someone who is not American and has never been to a football game before, the beginning is the most interesting part.

I tried repeatedly to download the app but it didn't work out. There was no other way to get the ticket. So I had to go to the box office at the stadium. That took forever.
I'm very disappointed and I'm angry at SeatGeek.

Bought me tickets back in February for a Bulls/Magic game.The game was Cancelled when the first wave of the pandemic hit. I have not been able to get a refund or credit towards another game. Buy tickets from a reputable place not SEAT GEEK they are fraudulent

Deceptive, DOJ needs to know. Not reputable. Took money and no goods or services were delivered. I will not rest until Jack G is banned from doing any business and does not ever get another round of funding.

Me and my husband as well as his twin brother and his wife as well as their older brother could not get into the blink 182 concert last night because our tickets were scanned as fraud.

Apart from that we had the same exact fraud confirmation number and we did NOT buy them together nor at the same time

On top of that all 5 tickets were under someone elses name. How can that be possible when we bought them separate and all have different names?

We just want our money back given us having to spend even more money at the door buying the tickets they had left. Absolutely terrible the employees at houston rodeo couldnt believe it, they all tried different scanners, entering the numbers manually in various computers, and all that kept being repeated is fraud.

They charged my card twice explaining that it was technical error. When I talked to customers service I hardly understood anything they were saying due to poor English of their staff.
Thee charged my card for 4 tickets instead of 2.They don't refund my money just gave me a promo code saying I can buy other tickets and sell them to get my cash back. Promo codes they gave me were not working when I was trying to buy any tickets just to sell them to get my money back. When I was trying to apply their promo code I just got messages that promo code was not valid.Their explanations are not clear because of staff poor English!
As a result I lost money and nobody is going to refund me….
I would not recommend anyone to use this site as I went through nightmares and still waiting for a phone call from management lol …. 2 weeks already and a supervisor was supposed to call me within few minutes…. 2 weeks ago.i had to change my credit card to prevent more charges
DON NOT USE THIS SITE

I purchased tickets from Seat Geek on several occasions and they are inconsistent on delivery. I finally stopped using them when I did not receive any tickets at all and they would not provide any compensation. They instead chose to blame me and told me that I needed to ask a third party to figure it out. The third party told me to work with Seat Geek. Other devices such as Stub Hub are way better and simpler to use. Have a fun time at your concert!

I can't believe these people are in business. We purchased tickets only to find out that the exact tickets are not in their position and their response was we will get you others and split your group of 6 instead of all together. When we ask for a refund so we can reorder with a far more reputable ticket broker, there response was NO. They said we know owned the tickets that did not exist. They also said that if we forced the issue on a refund that they will make us very "frustrated". Incredible that actually put that in writing and think they can get away with it. This is fraud of the worst kind. Amazing there is not more regulation in this industry. Stay away!

They took my money, then as I'm walking into the show with my daughter... they took the tickets away that they just sold me. You should have seen my daughters face.

Widespread fraud and this company should be shut down.

I ordered for the 1st time tickets from seat geek for monster jam.
The weird thing is they sent them from a random person's name dumb person's name see attached picture.
I spent days and hours trying to get my tickets put into the inbox. I also spent a lot of time with chat.
Also trying to get to a human person to talk about it. What a joke! I WORST CUSTOMER!
HORRIBLE APP.
I was going to cancel the tickets and dispute it with my credit card but it was for my 2 and a 1/2 year old boy who was looking forward to this event.
I would not recommend seat geek unless, you have no other alternative.

I bought Game 5 for NLDS series and the game never occurred. It has been a complete hassle to get the money back. Every other ticket seller automatically refunds for the games that were maybe games. Definitely avoid.

We missed the VIP area completely after booking tickets that were supposed to include them. We reached out 4 days before the event to say we had received nothing indicating how to access VIP area. They didn't get is instructions until day of. When we arrived at event we were not on the list and had to argue with a manager for 20 minutes before she told us she found our tickets but the VIP area was closing in 15 min and we could not enter.

Horrible customer service with no accountability. I followed all of the rules and they won't provide me my refund. I have all the emails to prove that I did exactly what they asked. This company is actually stealing from its customers. Unbelievable they can get away with this.