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SeatGeekReviews 2,558

2.2
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SeatGeek Reviews Summary

SeatGeek has a rating of 2.2 stars from 2,558 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 18th among Concert Tickets sites.

service
341
value
325
shipping
232
returns
266
quality
284
This company does not typically respond to reviews
Ohio
1 review
0 helpful votes
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Only way to get seats
February 2, 2018

Love it because its easy and I can always find a seat wherever I want. Being able to see a picture to get an idea of my view is also very helpful

Date of experience: February 2, 2018
California
1 review
0 helpful votes
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GRRRRREEAAAATT!
February 2, 2018

EASY PLACE TO PURCHASE TICKETS! EASY APP TO USE I WOULD RECOMMEND TO ANYONE. SECOND TIME PURCHASING TICKETS WITH SEATGEEK AND STILL A GREAT EXPIRIENCE.

Date of experience: February 1, 2018
Illinois
1 review
0 helpful votes
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Purdue vs Michigan
February 2, 2018

The experience went very well. The ticket was sent in an quick and efficient manner. There weren't any problems in entering the event.

Date of experience: February 1, 2018
California
3 reviews
0 helpful votes
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CANCELED. No email notification no nothing. Wasted fuel, toll & time to by hyped up to see one of my favorite artists just to find out he wasn't coming :(

Date of experience: February 1, 2018
North Carolina
1 review
0 helpful votes
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Easy and painless
January 30, 2018

Great online and via the app. Good value tickets with flexibility to decide where and and what cost.

Date of experience: January 29, 2018
Alabama
1 review
0 helpful votes
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My tickets from your third party connection have not come through my email yet and I'm very satisfied

Date of experience: January 29, 2018
SeatGeek T. — SeatGeek Rep
over a year old

Hi Emidio, thanks for reaching out! We checked on your account and it looks like all tickets for your orders have been delivered! If you have an order that you're not seeing fulfilled, please reach out to our support team so they can make sure that's looked into for you!

SeatGeek CX Team
Email: hi@seatgeek.com
Phone: 1-888-506-4101

New York
1 review
0 helpful votes
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Best or the same prices as other secondary ticket exchanges. App functionality is easy to use and reliable.

Date of experience: January 29, 2018
California
1 review
0 helpful votes
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Always great tickets
January 29, 2018

SeatGeek always has great tickets. They are always as advertised. I have never been disappointed. The prices are usually lower than the competition.

Date of experience: January 28, 2018
California
1 review
0 helpful votes
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Amazing!
January 29, 2018

Seat geek always makes buying affordable tickets a breeze! I love the fact that theyll instantly be on your phone and not have to deal with the hassle of waiting for them through your email.

Date of experience: January 28, 2018
New Jersey
1 review
0 helpful votes
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Fast and easy no surprise fees
January 29, 2018

Love the ease and simplicity of using this site to find the right seats at a great price and great seats

Date of experience: January 28, 2018
Georgia
1 review
0 helpful votes
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Terrible
January 28, 2018

I was charged for tickets i didn't use because of confusion with the app and payment processing. I have sent a complaint, but keep getting passed around.

Date of experience: January 28, 2018
New Jersey
2 reviews
0 helpful votes
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Outstanding
January 29, 2018

Great service, tickets arrived well in advance of event, no hassles at event gate. Will definitely be using this service again and recommend to others.

Date of experience: January 27, 2018
Texas
1 review
0 helpful votes
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Seat Geek
January 25, 2018

Always a great way to view available tickets for all venues. Easy to navigate website. Nice experience. I highly recommend Seat Geek.

Date of experience: January 25, 2018
North Carolina
1 review
0 helpful votes
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Quick and Easy
January 25, 2018

The process was very quick and very easy. I bought my tickets and shortly after, discovered I wouldnt be able to attend the event so I posted them to sell. 30 minutes before the event started, my tickets sold and I was given my money back in about 5 business days.

Date of experience: January 25, 2018
Ohio
1 review
0 helpful votes
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Easy - and Helpful!
January 25, 2018

The SeatGeek model makes it easy to find and evaluate a good deal for your venue. Added confidence to my choice.

Date of experience: January 25, 2018
New York
1 review
0 helpful votes
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Like seeing the fees up front
January 25, 2018

I was able to get tickets at a reasonable after market price. I really like that I can see the fees up front. As long as the tickets are legit Ill be very happy.

Date of experience: January 25, 2018
California
1 review
0 helpful votes
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Almost perfect
January 25, 2018

Selection process was easy. Navigating the site was easy. Buying was easy. I just wish we could see the seats BEFORE purchasing.

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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Good experience
January 25, 2018

Liked the "good deal" ratings and the variety of seats, that is easy to interface with. But I wish the total price of the seats, w/delivery & fees were included.

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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Quick seats
January 25, 2018

Always quick easy to use shows you right where you will
Sit in real time love it. Quick email allowing you to see obtain ur tickets

Date of experience: January 24, 2018
California
1 review
0 helpful votes
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I love that you can view the field from the view point of the seats you are considering buying. My husband usually wants the cheap seats when we go somewhere, but when I was able to show him the difference in what you can see, Ive been able to enjoy my Giants games from the field club seats ever since! Great seats to watch great games!

Date of experience: January 24, 2018

From the business

SeatGeek is the Web's largest event ticket search engine. Discover events you love, search all ticket sites, see seat locations and get the best deals on tickets.


seatgeek.com
Founded in 2009
New York, NY, United States