I bought Morgan Wallen concert tickets during presale—they were quick to charge my card IMMEDIATELY. Months later when I realized I would not be able to go and wanted to sell them and just break even (which I did), they inform me I will have to WAIT on my money from the resale of my tickets for over 7 months until after the event has passed despite the tickets never leaving their hands from purchase to resale. They charge you immediately (including their ridiculous fees) when you purchase tickets but hold on to your money for a crazy amount of time when you resale tickets. Should be a crime! Will NEVER buy or sell tickets through their platform again!
This one of the better sites. I think it can use more filters. Such as being able to apply a filter that separates levels of the stadium to use along with the price and deal score filters.
Used SeatGeek for the first time while on an east coast summer vacation and bought Red Sox Tickets, Nationals Tickets and DC United tickets and all worked out really well. In fact, the Nats game got rained out and rescheduled after we were gone so we were able to resell the tickets to get some of our money back!
Very easy to use, the only thing I didn't like was not being able to purchase a single ticket for someone who decided to go to a game after I had already bought a pair of tickets the day before.
SeatGeek is easy to use for booking the soccer games I go to. I love the feature that shows how good a deal tickets are. When showing the tickets at the venue, things load easily and quickly.
I love Seatgeek! They have never let me down and the prices are always fair. They will be my ticket source until they give me reason to look elsewhere and so far I have been extremely satisfied.
I loved how the seats were so close the astros won now we are waiting for the rockets to win what's even better is my man is away and I am cheating on him
Customer service is horrible. Still has not transferred my tickets and my concert is tomorrow. I will be absolutely furious if i do not receive them because they were $300.
I bought tickets and have been trying to sell them for a few weeks. I always use the recommended prices and even dropped my tickets way below the normal price.
SeatGeek is always the top place to buy tickets for the best price. Tracking your favorite artists or arenas makes finding your tickets simple and easy.
The only thing they should improve on is notifying you of the seat number as well as the row and section before purchasing. I've only noticed this with baseball tickets.
The app is great. Has features like ticket value and seat view. Delivery of tickets is much quicker than similar apps. Ticket prices and fees are the best I've found.
It was easy to find and pay for tickets. I also liked the e-tickets. Made things so easy, because we were traveling and didn't need to worry about printing tickets.
Somewhat satisfied, prices are kind of high. I think service fees should be reduced. I like that we can get tickets easily but keeping customers you should lower service fees
Love the app because you can always get great tickets at a reasonable price. I will always get all my sports and entertainment tickets through seatgeek.
Love seat geek. Super easy and the tickets are sent really quickly. This weekend I bought tickets lasts second to a game and the tickets were ready within one minute.
5 star experience. Will order through this again. Would recommend to others. Liked the ability to see the view of the seating before buying. Thank you
Smooth payment and receiving of tickets VERY shortly thereafter! Nothing really left to say, great experience and always love using seatgeek for tickets and sporting events!
The baseball gm. Was canceled rescheduled for the next day. I couldn't make it. Seatgeek refused to give me a refund or issue another set of tickets. Lost $ 1200. Upset
Heard about SeatGeek from a friend, Downloaded the app. And was at the ballgame the next day. Easy to use, fast delivery, and best ticket prices over ALL others!
Overview
SeatGeek has a rating of 2.2 stars from 2,560 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SeatGeek most frequently mention customer service, credit card and phone number. SeatGeek ranks 20th among Concert Tickets sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
And we like YOU, Elizabeth! Thank you so much for choosing us and for taking the time to review your experience, we really appreciate it!