SeamlessReviews 154

I ordered a $26.00 plus tax pizza and the total after Seamless added all its "fees" was $48.00?!
Then, my delivery time was changed adding another 20 minutes!

Below is the information covering an order that I did not receive. Specific structures were to deliver the food to the physicians pavilion entrance to Albany Medical college.

It was not delivered there the driver said he delivered it to the GPS destination which was absolutely incorrect. We have not been able to discover where the food was delivered. I have not received the food yet I have paid Daley $40.

In a shop phone call I was told management would contact me the next day and if they could not refund they would give me a coupon of equal value. None of this has happened.

Your delivery order from Bellini's Counter is being prepared. Your food should arrive between 5:30pm – 5:40pm on Monday, December 09.

If you don't count the service fee and delivery charge, a $33 order had a mandatory tip of $8.59 = 26.034% mandatory tip

I stated there was no service fee and a lower delivery charge and gave themselves a 20%+ tip. Contacted them thru chat and they were useless, sounds crooked to me and will never use this scam again.

$29.33

Delivery fee

$4.49

Service fee

$4.40

Sales tax

$2.29

Tip

$8.10

Appears that Roman ate my food and then took a picture of an empty stair case. Dude looks like he was on drugs when he took his profile picture

This was the first time we used Seamless. The experience has been anything but seamless. I have 2 emails and a text message from Seamless confirming the order. The Pizza store did not receive the order and I didn't have time to wait for them to start preparing several pizzas. The store said they would refund my $87. Multiple times I contacted the store over the past 12 days because a refund has not appeared on my credit card. They tell me they can't figure out why a refund isn't coming through. I contacted Seamless by chat, the only way they make available to get "Customer Care." Even though I have been working with the store within minutes and again within 24 hours, and again over the past 12 days, Seamless says they won't refund because it has been over 48 hours. I asked for a supervisor, who only continued to repeat their policy. I am going to dispute the charge with my credit card company.

Tried to use a gift card, but it was not a payment option, When I called they said i needed to give them my credit card info in order to use their gift card. Also, i noticed the prices on the site are higher than when you order direct. Not a good option if you are picking up!

Tried for latest issue (a bunch of food spilled in the bag and the bowl was wide open), kept getting told I needed to speak with an agent but when I tried it kept sending me back to the start. I have ordered through seamless for 10 years and am switching to DoorDash.

I wanted to place an order for delivery in East Bakersfield, which is hugely discriminated against. The order was already $10 more than if I went there, thet added $27 in bogus fees BEFORE ANY DRIVER TIP. Delivery fee $8. And additional $8 delivery fee just for having the audacity to order through them. Driver's fees, CA fees, and I'm sure a f-you fee, to make the order total over $57. Then they expected me to give a huge tip. Huge rip-off and bait and awitch. I will be filing a complaint with the California Department of Corporations for deceptive and egregious fees.

Was charged twice for one take out order. Did not call within 48hrs and was politely told to piss off. I have the inner satisfaction of knowing that they will lose significantly more than they gained.

They made my family wait an entire hour then had 2 different drivers call me and tell me they show a different address. When I spoke to the agent she says my address was correct and they made the error. No discount nothing at 10 pm at night. I will never ever use them again.

I place an order they take my money instantly, and no food CS just read a script no help. I contacted another business they were saddened by my story gave me a small credit took my order. I am now eating my eggrolls same day not 2 days later like seamless wanted me to wait. Fudging crazy krap business.

Seamless just stole $108 from my credit card. They double charged me for an order and the customer service guy, Ryan, was crass and unhelpful. The driver, Tammera, is completely clueless and rude. She said my order was complete but it was not. She has her husband helping her do her job and she still can't get it right! So on top of the theft, which I will be filing a claim with my credit card company for, she brought me an incomplete order. Wonder if her hubby got a little peckish on the way to my place... Use another app folks. This is a scam.

When I first started using seamless everything was great and I was excited about how fast I could get food just delivered to the house from almost anywhere. Here lately my orders are wrong or missing items or they didn't read the special instructions about ketchup or ranch or chopsticks or napkins etc. And I mean I don't order like once a month I order several times a month sometimes a you times a week. I was just let it go but today... Today I really wanted a certain thing with my order and not only didn't get it but also missing item that I paid for. So I guess I will either go get it myself from now on or give their competitors a shot.

With this being said I blame the restaurants too! I still think that a delivery driver should check to make sure that everything is there before delivering it but the restaurants should have put everything in there in the first place

Seamless likes to hire drivers who can't read or speak a lick of English. Multiple times they've dropped my order off at the wrong address. When they actually do get the address right, they fail to follow delivery instructions. Most recently I placed an order that was very early in the morning. This total foreign idiot driver shows up and starts ringing every doorbell in my apartment building, disturbing my neighbors and waking them up out of their sleep. F**k seamless

Mike (Michael) was on time and very friendly. He's delivered to my house before. I ordered from Ridiculous Burgers and was happy with the meal.