You won't regret getting your own house cleaner. It is such a help. Scrubbi has been great throughout. Great customer service and great cleaners.
So happy I booked a cleaning service with Scrubbi! The whole booking process was so easy and my home looks beautiful! Thx!
We hired this company to provide a "Deep Clean" of our house as we prepare it for sale, in addition we asked them to clean the inside of the fridge for us. For this "service" we paid $350.00 in advance. We were led to believe that the single cleaner who came to our house would stay to complete all the work. We have a 2100 sq. Foot home with 3 bedrooms (to be cleaned), 1 full bathroom, 2 half-bathrooms, and a Powder Room. As well we have a kitchen, family room, dining room, and living room. The house has recently been painted, so no walls or baseboards needed to be cleaned. The young lady who came to clean the house was concerned when she arrived, she had apparently been allotted 4 hours to do a deep clean (it was extended to 5 hours), but then she had to leave for another appointment, leaving a significant amount of work undone. We have been advised that someone will come back to complete the work, but in four days time, and at great inconvenience to us. There is no way a "deep clean" can be done of a house, our size, in 4 hours, or even 5 hours. Our cleaner is apparently paid less than $20/hour, but Scrubbi, based on the 4 hour allotment she was given, was anticipating making almost $90/hour. In addition, the cleaner is apparently expected to purchase their own cleaning supplies, and of course, pay for their own transportation. On re-reading the information on the Scrubbi web-site, it appears that they perform minimal screening of the cleaners, they are not bonded, and I suspect, not insured. I should obviously have done more homework before hiring this company, but we will certainly never use them again, and would caution anyone else against so doing.
Been a happy customer for quite a while with Scrubbi. They make my place look great and are easy to deal with customer service wise. Would recommend
Very professional, great service, great products, and fairly priced items too! Totally do this again.
Hi Drew, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
Very friendly and happy with the cleaning. Most importantly, the landlord was happy. Will definitely use them again. Thank you!
Great service, I gifted the service to my parents for the home they are moving into. They're very happy and really liked the cleaner
Hi Rey, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
I wish I had hired Scrubbi a long time ago. The booking process was so easy, my house is clean and I more time for my family.
Hi Tammy, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
The cleaner sent was great, had a big job to do, our place looks great. The concierge service was kind and professional also.
They did a great job! Kitchen looked good. Entrance looked good. Kids rooms were very tidy and clean. Bathrooms were spotless!
Great customer service and great cleaning! Cleaning is one less thing to stress about now. Thanks Scrubbi!
Hi Kellie, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
Great service! Very happy friendly team. You will be very pleased with the service they provide. Scrubbi all the way!
Hi Jen, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
Best cleaning service provider in lower mainland area.
Very professional and affordable. Best customer service..
My kitchen appliances got sparkly, my mud room corners got scrubbed, and they folded my bathroom tissues got folded like a hotel!
An easy, helpful service that left our place sparkling clean. We would definitely use them again and refer ro anyone
Hi Brooke, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
Always a great experience with this company through the contract. Lovely management people and good deals for long term customers
Love the service they provide. People working are friendly and hardworking. Will defiantly use again.
Hi Shayn, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon
They don't always pay their cleaners. My daughter is owed 600.00 from May 2023. Multiple emails and no response. We will be suing them.
DO NOT WORK FOR THIS COMPANY. THEY DO NOT PAY THEIR EMPLOYEES ON TIME. I WORKED THERE AND RECENTLY QUIT. THEY ARE DODGING MY CALLS AND EMAILS ABOUT MY LAST PAYCHECK BEING LATE. YOU HAVE TO BUY YOUR OWN SUPPLIES AND GAS. HOURS ARE MINIMAL SO $24 AN HOUR IS BASICALLY NOTHING. WHEN I CALLED TO TALK TO A MANAGER OR HEAD OF HR I WAS TOLD THEY DONT HAVE A DIRECT LINE TO THEM. SO YOU CANT EVEN SPEAK TO ANYONE ABOVE THEM. I THINK THIS WHOLE COMPANY IS A SCAM. IM BEYOND FURIOUS WITH THESE PEOPLE. THEY ALSO DONT VET THEIR CLIENTS SO SOME OF THE HOMES YOU GET SENT INTO ARE ABSOLUTELY DISGUSTING. THERES NO SAFTEY FOR EMPLOYEES EITHER, YOURE TOLD TO CALL THEM IF YOU FEEL UNSAFE THATS ALL. THEY ARE QUICK TO CALL YOU IF YOURE LATE CHECKING IN FOR A JOB BUT HAVE NO PROBLEM IGNORING EMAILS AND CALLS WHEN YOUR PAY IS LATE. LASTLY YOU ARENT CONSIDERED AN EMPLOYEE YOU ARE AN "INDEPENDANT CONTRACTOR" WHICH MAKES IT DIFFICULT TO DO TAXES AND OR FILE A CLAIM WITH THE LABOR BOARD FOR ALL THIS WRONGFUL TREATMENT.
SCAM SCAM SCAM
DO NOT WORK FOR THESE CON ARTISTS.
Answer: My experience has been terrible, but others haven't been, so a legit company that does some scams?
Answer: I had another cleaning company bail on us the day of and Scrubbi ended up being able to find someone come to my home and clean it. Much better than my previous times with the other service (not going to s*it talk any other company). They have lived up to that sane standard since.
Answer: A promotion they were offering caught my eye and decided to try them out!
Scrubbi has a rating of 2.2 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scrubbi most frequently mention and main floor. Scrubbi ranks 140th among Cleaning Service sites.
Hi Tori, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon