They owe me 0ver $1400, please do not use this service, go for another cleaning company, they are scammmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

**WARNING FOR ANYONE CONSIDERING SIGNING UP WITH SCRUBBI— PLEASE READ**

I signed up for their yearly package assuming the company was legitimate but it is anything but a "professional cleaning company"

I've had some quite horrific experiences and have learned a lot about why we should always read the terms and conditions and understand what we are agreeing to before giving a company thousands of dollars that is non refundable (this is why they provide such steep discounts for paying upfront)

1) after speaking to many of their "cleaning professionals", I've been explained that they go through a simple call centre type hiring process with no real vetting or training required. The cleaners have been very upfront about not receiving any training or help and are just sent places as the company just wants to get a body there. They also do not send the same person ever, it's essentially a revolving door of whoever they can get to your house that week.

In 8 appointments we now have had someone come back 6 times which has been super annoying and a waste of our time and energy.

** the cleaners also often complain about not getting paid for weeks as well, stating this continues to be an issue while the company does not seem to care.

2) They have no damage or liability insurance! If you have any damage or theft issues they have another clause in their Terms and Conditions which states they are essentially a third party contractor and assume zero liability of what happens in your home. So essentially you are letting a stranger into your home and hoping nothing goes wrong, otherwise you are on the hook for the damages yourself, or in the case of theft, you are out of luck completely! (The cleaners also mentioned they do not carry insurance) this is a huge red flag too.

3) They cancel and move appointment times A LOT and are quite difficult to get a hold of. We continue to have appointments swapped around or canceled on with almost no notice. This has been extremely stressful as a family while trying to also be a working parent. I thought this would add value to my life but it's been a huge headache and I just wish I read the other reviews on the BBB.

These are surface cleans at best- simple wiping of counters and floors. Save yourself a few hundred bucks each visit and hire a private cleaner or just do it yourself and save yourself the time and headache of this company. There is no real value (or extra security) from hiring them as opposed to hiring a random off the street, and with them that is really all you are paying for.

SO BEFORE SIGNING UP, PLEASE UNDERSTAND WHAT YOU ARE GETTING YOURSELF INTO