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Scrubbi
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scrubbi.com
Canada
1 review
0 helpful votes
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Absolute Life Savers
March 25, 2021

We moved recently. Of course, I was thinking I'd be able to get everything done myself before we had to hand over the keys, including cleaning the place. Well in the eleventh hour it became pretty apparent that was not going to happen. I called Scrubbi and they were able to fit us in the same day. Our place was cleaned perfectly and all our interactions with them, from booking, to the cleaner, to the wonderful lady who called after our cleaning to make sure we were satisfied, we're all so friendly and helpful. Would definitely recommend them!

Date of experience: March 25, 2021
Brett P. Scrubbi Rep
over a year old

Hi V, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon

Canada
1 review
12 helpful votes
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They aren't paying their contractors
March 31, 2023

I worked for them for nearly 6 months. They stopped paying me and it turns out many others have been scammed by them. Please don't waste your money hiring them, they rip off their cleaners off as much as they rip clients off. We have to pay for supplies, gas, and are made to attend jobs far away from where we live. I am still waiting for my last pay, I email them regularly and their responses claim they have passed my concerns to accounting, that they are "actively working on this matter". All lies.

Date of experience: March 31, 2023
Canada
1 review
4 helpful votes
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Very bad service
November 9, 2018

This company is totally rude. The lady came in to clean my place and spent 2 hours to only clean the washroom. And she just left without finish the job. And its very expensive service they charge us $240 without finishing everything and left without say anything even im inside the room. If u want to use this company think twice. A lot of company have better service than them.

Date of experience: November 9, 2018
Canada
1 review
0 helpful votes
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My cleaner came yesterday and did a fantastic job. They even left us a cute note letting us know that an amazon package had been dropped off and where they left it. Very impressed by the service and will be looking into a longer term contract.

Date of experience: March 24, 2021
Brett P. Scrubbi Rep
over a year old

Hi Heather, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon

Canada
1 review
3 helpful votes
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Great service!
February 3, 2021

My partner and I both work full-time and we simply do not have time to clean our home. Scrubbi came to the rescue. Our cleaners are always so nice and do an extremely great job. Their customer service team is always extremely helpful as well. Keep it up, Scrubbi!

Date of experience: February 2, 2021
Brett P. Scrubbi Rep
over a year old

Hi Helen, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon

Canada
3 reviews
2 helpful votes
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Kristenhall@gmail.com
March 28, 2020

Really great service! I was in an ATV accident and couldnt really get much cleaning done but Scrubbi was super helpful. They took instruction well and didn't mind me Wheeling around the house while they cleaned.

Thanks Scrubbi!

Date of experience: March 27, 2020
Canada
1 review
2 helpful votes
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Happy wife, happy life
March 19, 2021

Booked a service for my girlfriend awhile back, but we had to delay it due to COVID restrictions in her building. Scrubbi was super helpful about pausing the service for me until she could use it. Service went extremely well and she was absolutely thrilled with the results.

Date of experience: March 19, 2021
Brett P. Scrubbi Rep
over a year old

Hi Nathan, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon

Canada
1 review
3 helpful votes
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Best company around
February 3, 2021

I tried different company's before but this has been by far the best experience. From. T he initial booking up to the cleaning eveything was 100% satisfying! I'll be booking regular cleanings. Thank you!

Date of experience: February 2, 2021
Brett P. Scrubbi Rep
over a year old

Hi Julia, Thank you for the stars! Glad to hear you had a great experience with our services and looking forward to hearing again from you soon

Canada
1 review
0 helpful votes
Follow Karen a.
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Do yourself a favour and stay far away from this company, especially the so called premium move out clean. You'll pay a premium but the services listed are not, as the website would have you believe, all included. They should be since it's billed as a "worry free set price". WORRY! Nothing that would be usual in a move out clean, despite being listed on their site is included. They count on the fact you are stressed to cut corners or charge more. After paying over $500 the stove and fridge were not touched, among other problems and the buyers want to sue. I contacted Scrubbie and they could care less, that's when they point out the tricks. They won't fix the mess they left or issue a partial refund. Doing the work yourself is preferable then being "taken to the cleaners".

Date of experience: July 24, 2019
Canada
1 review
3 helpful votes
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My home sparkles now!
March 11, 2020

We had called in Scrubbi at the last minute since may in laws were coming over and, to be honest, I hadn't cleaned the stuff they "inspect" whenever they come over so Scrubbi got it all done the next day! We signed up for a service every two weeks after that and it's amazing! I get to spend so much extra time doing other stuff around the house (organizing, primping, ect.).

Date of experience: March 11, 2020
Canada
1 review
0 helpful votes
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Great experience!
June 2, 2018

I have been using Scrubbi for several months now and each time I've had a great experience. The customer service is exceptional. I bought a year worth of cleaning and it's the best decision I've ever made!

Date of experience: June 1, 2018
Canada
1 review
6 helpful votes
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Couldn't be happier
November 27, 2020

Over the past year my partner and I have received nothing but great cleanings and tremendous customer service from this company.
We initially started with a move out cleaning in 2019 and then took advantage of a really good deal after and continued for a year after. We will continue with this company as they have been dependable and accountable every time they have needed to come, and that's saying a lot with everything going on in the world right now.
Very happy overall and if you want a good cleaning company Scrubbi is definitely one to look at.

Date of experience: November 27, 2020
Canada
2 reviews
7 helpful votes
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My son has worked for them for 2 months and now won't return his calls or emails and owes him $400
This company is a scam
Don't use them!
They scam their employees.

Date of experience: September 13, 2023
Canada
1 review
0 helpful votes
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They ghosted us
November 5, 2023

We signed a contract for 12 mos and they ghosted us and stopped showing up after 3 mos, owing us $1800.00
Worse company ever, and cleanings were average, falling between mediocre to good.

Date of experience: November 5, 2023
Canada
1 review
3 helpful votes
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Excellent service
February 20, 2020

I hired Scrubbi on weekly cleaning basis for my grandmother's home. She is very satisfied with the cleaning and it is a great help. They did one free re-clean since they had missed one spot once.
Very professional and quick.

Date of experience: February 19, 2020
Canada
1 review
1 helpful vote
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Sparkling clean
November 19, 2021

The service was seamless from booking to the finished clean.
The cleaner arrived on time did a wonderful job was efficient and friendly! Customer service followed up after the clean to make sure I was satisfied. What a wonderful company! I'll be booking more services going forward!

Date of experience: November 19, 2021
Canada
1 review
8 helpful votes
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Worse company
March 20, 2023

My fiancée is currently working for scrubbi but won't anymore. They haven't paid her for her hours since February 17th and they are ignoring her calls and not responding much to her emails. This is ridiculous behaviour from this company. Do NOT use their services. They also never train their employees, they send you across cities without any breaks between appointments and won't pay for your gas nor supplies, time travelling etc.

Date of experience: March 20, 2023
Canada
3 reviews
4 helpful votes
Follow Rimpi S.
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Since me and my wife work full time we rarely get the opportunity to REALLY clean our home. But since I've used Scrubbi, our place is cleaned every week!
Because I pre pay for my cleans makes, I always get my preferred cleaning day and time (Friday afternoon). I also get a much better rate too!
Overall Scrubbi has been great to me and my family and have saved us time, money, and stress

Date of experience: April 7, 2020
Canada
2 reviews
15 helpful votes
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Great service
April 19, 2020

I have to travel alot for work so set up monthly cleans to help out with maintaining my house. My cleaners always do an amazing job. I don't usually get to see them come in or out but it's always a nice feeling coming home at the end of the day to a clean house. I've recommended them to my sister who has a family of 5 and a larger home and she's loving it as well.

Date of experience: April 17, 2020
Canada
2 reviews
8 helpful votes
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Don't use scrubbi
August 27, 2021

Did a horrible job. Would not use again. Customer service rep was condescending. Left sink overflowing with dishes even though my dishwasher was empty. Folded my dirty clothes left in the bin. Through my clean clothes left on my dresser in a big pile on my bed. Super odd.

Date of experience: August 27, 2021

Overview

Scrubbi has a rating of 2.2 stars from 145 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scrubbi most frequently mention and main floor. Scrubbi ranks 140th among Cleaning Service sites.

service
69
value
69
shipping
26
returns
29
quality
69