Scribd

I have a monthly charge to my credit card. When I log into Scribd, though, I'm being told that I don't have an account with them and they don't have any payment information for me...then how is my card being charged?

I'm very disappointed with Scribd. I liked the product, but the billing service is terrible. Even I wasn't login much for the past year, but decided stay on the autopay. Until last week, I found out that I was double charged for 8 months. They looked into it and said that I have two accounts. Apparently, one time, I entered a different e-mail address. There you go, they signed me up for it! Okay, I'm not going to dig further as why I was signed up again without knowing. I just wanted the refund for the double charged portion. They did refund me, but only for 6 months. When I requested for the remainder 2 months refund, there was no response. Basically they forced me to cancel my membership. Now, I'm concerned that they may continue charge me even after the cancellation. It's really too bad because I was going to continue keep them even though I've not use the service much lately. I will consider getting the subscription in the future if they can resolve this matter now.

I joined Scribd to have unlimited access to Audiobooks. It seemed great so many choices. I went to get a new Audiobook and was shocked to find I had very little options. I though there was an issue with the website until I tried the next day and got the same. I tried to search for Janet Evanovich No Results when I was logged in so I logged out and searched and there are 77 choices. See my attached picture. I did send 2 messages to them and have not heard back

Very bad, I could not contact with due to my payment problem, really really bad.

I did a wrong payment, but when I realized this I contact them immediately, try to solve it as well as cancel my full membership, but instead of answering me, they ignore me, I did not receive any reply from them, I tried to contact with them many times. As I read the policy, I can take a refund within 30 days since they day that is charged
So frustrating!
Maybe I lost my money from them.
I just want to receive email from them to explain about it, and get my refund

I had to close my US bank account, and all of a sudden they charged me and the bank charged me with an overdraft fee. When i looked closer to my transaction i have noticed that they have been charging me for 14 months! I contacted them, so far they only refunded one months subscription. I contacted them again, no answer yet. They literally stole my money, i even didnt use their service. I want my money back, they should have been restricted doing this to people, earning money is not easy! Ticket # *******

They refunded 4 month out of 14 months fee, all of which is taken from my account without a notification. I ask for a full refund, i still ask for 80 dollars more, this is really unbelievably annoying. Please refund me fully. I never used your service.

I, too, signed up for a free trial month. I canceled my account BEFORE the 30 days was up. Then I got charged anyway. I tried to email them but I can't contact them without signing into my account, which I canceled. I am lucky in that I signed up with my Paypal and could go in and cancel the recurring payment. I'm still out the $10 bucks they already charged me, though. Such a pain.

I see the responses that Scribd has made to similar complaints. Your response is worthless, you can't do anything without signing in and we can't sign in if we've canceled the account.

Was enticed to join after reading a couple of chapters of a book on their site for free and wishing to continue. Turns out the rest of the book isn't on their site. What a con.
Now I'm going to go to Paypal and make sure no payments come out as it was allegedly a free trial. And as to your answer to my complaint I just don't buy it. It appears your server locked on to my search for this book then lured me in with a couple of chapters. I mean who would go to the bother of sticking two chapters of a book online and nothing else?

I haven't used scribd in a long time since 2019. I cancelled my subscription in 2019 and this month September 2020 l realized l have been getting charged for services l no longer use. Since May 2020 till this month Seotember they have been charging me. I have asked for my refund they said they can't find my info. They asked for more info abd l sent them screen shots and all they asked for, then after that they went silent. I have realized l am not the only one who has gone through this and I want you guys who have once used their services and cancelled to check your bank statements you might be shocked that they are taking money out of your bank account too. I need my refund and l will keep complaining because this is not right you can't take advantage of people like that.

I can't believe Scribd wanted me to pay for a manual for my gas stove. I downloaded it for free from another site. It's like this site steals content then wants you to pay for it. I will write as many negative reviews as possible.

I can't understand the negativity here - Scribd is absolutely amazing and I have referred 4 people who have purchased the subscription. The price is extremely fair for value, unlimited ebooks and unlimited books, high-quality newspapers and magazines, and it's an invaluable research source. I cancelled once and it was easy. I wasn't charged for cancelling or after it. I couldn't stay away and re-subscribed only two months later. Thank you Scribd for helping book lovers like me access thousands of books at a very fair price.

The book I was in the middle of reading was removed from my library and marked "for purchase only". After almost a week of emails, they refused to refund me or allow me to finish the book! I wouldn't risk joining Scribd as there's nothing worse than having the book pulled out of your hand when you're in the middle of reading it! No fun to pay to read the first half of a book. I'm canceling my membership since I gave them a chance to make it right and all they offered was "apologies for the inconvenience."