ScoreSense has a rating of 4.2 stars from 1,771 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScoreSense most frequently mention credit report, good experience and customer service. ScoreSense ranks 1st among Credit Reports sites.
It seems they were thorough and helped me. I took the information and and made calls to the credit bureaus. Thank you….
I just wanted what I was given in a pamphlet from NYS attorney General office. Which stated a free one time a year credit report from all three credit agencies. Instead I have to pay a fee plus charge a subscription to my card. Which is suppose to be free for seven days the the monthly fee. This is bait and switch. I had to pay for it to be printed and pay you for the free credit report. No thank you.
Trying to fix my credit to have a better future your foundation financially I need my credit to be right
I appreciate the ease of getting my report. I'm not sure I need the services going forward, but I will consider that in the future after the recent serious data breaches
I like it but I pay for another one that does a little more and costs less. I do not like that I can't figure out how to cancel my subscription and when I called I sat on hold for an hour and still got no answer. So my 7 day free trial is coming to an end and I'm going to end up paying a large amount of money for something I already have.
I got all the information I needed, but what I wanted was a coherent downloadable PDF report. Instead, I had to piece together a lot of screen-prints. Also, one has to "opt-out" to enroll in the subscription service. That is not right. I should have unfettered access to my credit information without being induced into an annual subscription.
I can NOT afford to pay a monthly membership for anything. I am on a fixed monthly budget. I can, however, pay a ONE TIME, small amount, to check my credit report. I appreciate your work, but Please CANCEL my membership. Thank you.
Sincerely, Michael Jones.
P.S.: The 4-star rating was because I HAD to become a member.
The four stars is for not having had enough time to fully use ScoreSense to review their product honestly, but the customer service was on point. Jesse Morales helped me and he was such a delight to work with! I was irritated when I called due to an issue and he went through everything with me, resolving the problem. Very thorough, patient, & kind. -Thank you!
I was messaged that I owe money for 2 purchases which I have no knowledge of. I checked my credit scores & they remain intact. I have not been contacted by any company so think this complaint is scam.
The free trial made it seem as though I was getting my fico scores which I'm actually only getting my vantage scores. I already have credit karma for free anytime I want. I really dont see the point in paying for score sense. Not what I wanted or expected.
I was upset by information on the reports re a Bank of Colorado account I never had which has several late payments listed and I want it removed. It goes back to 2015 and 2018 with no balance owed but I am concerned all of the late payments listed have brought my score down. I called the bank and they have no record of me ever having an account with them? Please remove all of these late payment notices. This is not valid information and is almost 7 yrs old. I am very upset.
I did not realize I was signing up for more contacts. Please cancel, as I know the next will not be a free report. Kenneth Knutson
Just joined haven't been established. It wasn't excepted a good time experience to come but the next time I'm going to expect it to be a great experience.
Yes,I got my Report on 12/19/2024 it was very informative and enlightening. Thanks for the information.
Greetings,
When I registered for Scoresence, I found everything I needed. The credit reports were easy to find, read, and understand. I also appreciate the updates.
Thank you in advance for making the process flow smoothly
It was an easy seamless process, this Iraq veteran is grateful for the support to raise my credit scores
Very informative and necessary. I like the way it breaks down all areas of concerns with resolutions to any and all areas. It's a path to helping me to raise my score and to know when to correct the status of my credit or to go higher up the scale of financial worthiness.
It is my first time checking my credit.
I was recently denied a loan dye to low scores.
Answer: Hi Kathy G: You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT. Online chat via www.scoresense.com Contact Us page or in your member portal. Thank you
Answer: Hi Dianna You can contact us by Phone or Online Chat. Live representatives are available at 1-800-972-7204: Monday - Friday, 8AM to 8PM CT; Saturday, 8AM to 5PM CT; and Sunday, Noon to 6PM CT.
Answer: You can contact ScoreSense Customer Care department at 1-800-972-7204 or via online chat. We are available to assist you every day of the week: Monday through Friday 8 AM to 8 PM CT, Saturday 8 AM to 5 PM CT, and Sunday Noon to 6 PM CT.
Answer: You can change your billing method by contacting our Customer Care department at 1-800-972-7204 or through the online chat option in your member portal. We are here to assist you every day of the week: Monday through Friday 8 AM to 8 PM CST, Saturday 8 AM to 5 PM CST, and Sunday Noon to 6 PM CST.