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How would you rate Charles Schwab?
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California
1 review
2 helpful votes
Follow Chuck C.
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I've had an account with Schwab for over 30 years. Their customer service has gone into a crap hole. Very dissapointing.

Date of experience: June 22, 2023
Colorado
1 review
0 helpful votes
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Horrible! Opened a Schwab account to see where my TDA account will be forced over to in order to get a feel for the Schwab platform and I found Schwab to be stuck in the 1970's!
1. No realtime quotes, you have to click refresh to get a current quote on the Schwab standard platform.
2. Schwab is unusable for OTC penny stock trades because there is a 999,999 share trade limitation...they told me I can always call to place a trade but it will be at the broker's discretion if the $25 phone trade fee will apply or not!
3. Schwab is so far behind the times, There is no way to do a search for high volume tickers...they don't have a search to find high volume tickers!
4. The charting on the Schwab standard platform will not allow me to place a 100 period Moving Average on the charts
5. You can't place an OCO order for 2 different tickers, Schwab doesn't allow this type of order.

Conclusion: Charles Schwab is an outdated Grandfather's investor platform, lots and lots of negative reviews cuz they don't care about their customers at all and are forcing TDA accounts over to Schwab and they will be scraping the TDA platform like the Evil machines in the movie Avatar...they advertise they will be sure to provide the tools needed to secure your financial future but it's all BS! They have a useless platform for real traders and don't seem to care...now they are banning me from trading my TDA account with no warning, I found this out when I placed a trade that was rejected, they said it was "A business decision" and they want me to just go away! Guess I have to transfer all positions to my Etrade account! No wonder Schwab stock is tanking, now 54 down from 96 and heading to 32 or bankruptcy!
They get 1 star cuz I can't post a no star rating, BYE BYE CHUCK!

Date of experience: April 23, 2023
Nigeria
1 review
0 helpful votes
Follow Octavio W.
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Scam exchange of the century if that is even an award this company deserves it if we are being honest if you come across this review and you never ever once in your life used this company it's a sign from god not to go any step further and if you already have it's your cue to make better decisions e. G try recovering your money I'm sure my avatar can provide you with the help you need like it did for me

Date of experience: April 9, 2025
GB
11 reviews
8 helpful votes
Follow Oleg C.
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The best US bank I ever had account with
July 9, 2021

I have a debit card of Charles Schwab. Though I don't use their investment products, I am 100 percent satisfied with my account and service provided by the bank. When I lost my card while being abroad they have sent me a new one with no charge to the foreign address at the other side of the world. They always pick up the phone with a human helper unlike other banks. I recommend this bank to everyone. Before that, I had Wells Fargo, and run away from them.

Date of experience: July 8, 2021
California
3 reviews
7 helpful votes
Follow Stephen L.
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I personally buy a lot of the Schwab ETFs. They have very small fees and has no commission fees, even lower than Vanguard. Perfect for my investment.

Their checking account has no ATM fees for withdrawing from other banks' ATM (actually they reimburse the fee afterwards) so it is very convenient for international travel.

Date of experience: March 19, 2018
Serbia
6 reviews
8 helpful votes
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It's a good company, they have many useful tools and the pricing is far, though the 25K requirement for foreigners to open a new account is a tad bit too steep, If not for this I would have given them five stars

Date of experience: June 7, 2019
California
8 reviews
24 helpful votes
Follow Wilson G.
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Charles Schwab was one of the first online brokerages, and it's definitely one of the better ones in the sense that they give you a lot of different services that some online brokerages don't give you. If you want to talk to someone, you can actually talk to someone. I think of them more as a cheaper alternative to larger banks like Morgan Stanley or Merrill Lynch. But I don't think it's a cheap for pure online trading as others like tdameritrade or Scott Trade.

Date of experience: April 27, 2013
GB
4 reviews
0 helpful votes
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5/5
February 1, 2018

Honest guys with decent motives of earning money for themselves. I mean, this is how it works in trading business anyway, so why the heck not, right?!
Anyway, keep up the good work!

Date of experience: January 30, 2018
California
2 reviews
11 helpful votes
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I didn't join to write reviews, but I'll do my part. Schwab provides the absolute best and highest level of service. (opposite of the cable companies)

Date of experience: March 12, 2015
Brazil
3 reviews
1 helpful vote
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Best discount brokerage firm! Great service and good rate! I will recommend everyone open an account there

Date of experience: May 5, 2016

Overview

Charles Schwab has a rating of 1.5 stars from 33 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Charles Schwab most frequently mention and customer service. Charles Schwab ranks 104th among Brokerage sites.

service
20
value
15
shipping
5
returns
6
quality
14