Scentbird

I use to receive my order and samples through regular mail but lately it's been hit or miss on receiving what I paid for... the packages come through DHL which is horrible my latest sample has not made it yet. I'm getting ready to cancel my subscription and find another company for my needs.

After receiving 2 monthly subscriptions in a row, I decided to cancel my subscription. The vials the cologne come in are glass and cheap plastic. On just my second order my vial was broken and the spraying tip was busted in several parts. I tried contacting support THREE separate times with zero response. I'm along with most other people who have experienced this website to steer clear.

And not only did my vial come busted, it took 6 weeks to ship, that wasn't 6 weeks after my first box, it was 6 weeks after the expected shipment date. Horrible QA.

This is a great way to build a nice array of perfumes. I receive two each month. There is a vast array of scent styles available. My only dislike is that they send you one, really awful looking case. Gray plasticy thing. You can only purchase a different one at a high cost. To me, one should be given each month in a seasonal color. They charge a lot for these cases! It's just a cheap, plastic cylinder which would cost.50 cents to make. Because the scent vials have a unique shape you can only buy from Scentbird. Almost a deal breaker for me. It's hard at first to get the hang of spraying the perfume. I recommend Scentbird to friends and have given gifts that were well received.

Every month for a well priced subscription, you get a good sample size of whatever fragrance (or other products they offer) you wish to try. You choose them yourself and so far my experience has gone very well

I have ordered from this company multiple times, giving undeserved chances at redemption solely because I like the objective (and fragrances in general) of the company in itself…however, out of 10 or so single orders, I've only ever received 4 of them. The scents were great when I did get them, but I can't speak for the ones I never got to smell and that I never got a refund for. If I could give the overall experience less than 1 star, I would. Very displeased in the service, communication and resolutions (or the lack thereof).

I have been more impressed with Scentbird with each month of my subscription. Between the interactive quizzes on their site to determine your scents to the information filled sections on their site about each individual fragrance, they truly care about the customer! The 5 scents I have received already all appeal to me due to their specific details about each fragrance so you know which specific tones you enjoy. I have ventured out to their other brands, Deck of Scarlet, good habit, Sanctuary and Confessions of a Rebel, and haven't looked back! From the focus on the environment to personalizing individual preferences, Scentbird is truly the future of companies!

I love the concept of a monthly subscription and they have a good algorithm to help select fragrances. My issue is that the shipping takes a fair amount of time and my November fragrance was delivered on the 4th of December. I also wish they had more designer brands to chose from. Overall it's good and "almost there" to be awesome.

I joined in October 2018. They sent my first initial introduction product right on time. Loved it. However November came they took my money but claimed the cologne I chose was available, which I had to find out on their website because no email or notification was given other than not receiving the product. December was the same. They took my money but no product. Cut my losses at $30... and cancelled my membership. Lessons learned next time I'll read reviews before I join anything again.

The worst customer service I've ever seen. I started a subscription on November, and chose my first fragrance, they end up charging me and never sent out the product. When I try to contact the customer service, I always get that same useless response from that computer generated response asking for email and address, then never reply back. Please don't ever spend your money on scentbird, you're just basically throwing your money into the trash.

I've got to say this place is the $#*! I love it for those who are on a budget or if you wanna try something without having the regret of spending an arm and a leg for a smell your not happy with then this is the spot. I have gotten my first few months of amazing smells and I am content.

Because of Scentbird, I could find scents I love that I never would've found in any other store, let alone have them for less than it would've cost for a full bottle! Their subscription is entirely customizable and flexible so that you can pause anytime. This is a perfect service to gift to friends and family.

I really want to love this subscription. I love the perfume/cologne options and I like that I can try so many designer fragrances at a low price every month! However, they take payment on the 5th of each month, and are supposed to ship within 10 days of payment. For months now, I haven't received my package until almost the first week of the following month! Then charged a week later for my next months subscription. If scentbird could figure out the shipping issues they seem to have, I would probably be a lifelong subscriber!

14.95 for approximately 140 sprays. However 12.99 for the case unless you subscribe to the case then it's 10. If you don't get the case you are left with an awkward lonely vile that bears no legitimacy of being a designer perfume. Also the candles are small and have no smell other than wax smell literally cheap nasty who had a birthday? Wax smell. The lotions are cheap and made up. For that money I can go to Ross or Burlington and get a set. I can get 4 wally world candles and 4 bed bath lotions for 1 - 14.95 candle or lotion. If you love the mail and hate money this is for you.