I did everything they instructed, followed every single step carefully — and still didn't get my refund. Just empty promises and endless waiting with no result.
Support team? Feels more like they vanished into thin air. No replies, no real help, just silence. You send a message—and that's it. Might as well be talking to a wall.
Dear Ella S,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
They gave no upfront warning—just hit my account with surprise charges and a cryptic receipt that explained nothing. Totally unbelievable and incredibly shady behavior from the start.
Dear James,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization. Thank you for bringing this to our attention.
I asked the same question twice and got the exact same copy-paste reply both times. No actual help, just empty responses that didn't address my issue at all.
Dear Emma W,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
They just use bots to pretend your issue is "under review," but nothing ever actually happens. It's a fake process to stall you while ignoring your real concerns.
Dear Benjamin R,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
It's just a bunch of delay tactics—they clearly hope you'll get tired and give up. No real solutions, just stalling until you stop trying to get help.
Dear Jack T,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
It's alarming how quickly they take your money, yet when it comes to getting a reply or any support, they completely vanish. The speed of the charge vs. the response is unreal.
The entire setup seems designed to prioritize charging your card over offering any real assistance. It's far easier to get billed than to find actual support or get answers. Total imbalance.
Scannero reviews tell the full story — a complete fraud backed by fake support that never helps. It's all just a trap to take your money and leave you stranded.
Dear Foster O,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
Reading Scannero reviews completely opened my eyes to what's actually happening — fake promises, no real support, and a system built to scam users out of their money.
Dear Crystal W,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
It looks like you're paying just $0.89, but suddenly you're billed $50 without warning. Detectico reviews report this same shocking bait-and-switch tactic frequently.
Dear Charles,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response
Tried canceling twice and both times landed on a 404 error page. How is this even legal? It's clearly set up to block users from opting out. Totally unacceptable and feels like a trap.
Dear Alexander,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
I saw the Scannero reviews warning me, but ignored them—and now I seriously regret it. Lost money and time. Should've trusted what others were saying from the start.
Dear Anna P,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization. Thank you for bringing this to our attention.
Scannero reviews warned to stay away, and I really wish I had listened. Could've saved myself a lot of frustration, wasted time, and lost money by avoiding them.
Dear Ava E.,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
I was bounced around between five different pages or reps and still got zero help. Just endless redirects and no real answers. Totally pointless and frustrating experience.
Dear David G,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
Scannero reviews told the truth—this platform is a complete disaster. No real support, no accountability, and endless frustration. It's a total nightmare for any customer.
Dear Charlotte D,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
It's been over a week and I haven't heard a single word from support. It's clear now that the whole system is just for show—no real help, no real people, just fake promises and silence.
Dear Benjamin T,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
I requested a refund and was completely ghosted. No response, no follow-up—just total silence like they vanished. Feels like they take your money and disappear.
Dear Olivia,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
This has honestly been one of the most frustrating experiences I've ever had. Nothing worked, no help was given—just stress and wasted time from start to finish.
Dear Nora M,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
The auto-renewal kicked in without any clear mention or proper warning. It honestly feels like a deliberate trick to squeeze more money out of users who didn't consent knowingly.
Dear Sarah,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
Overview
Scannero.io has a rating of 1.7 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention credit card, next day and customer service. Scannero.io ranks 52nd among Activity Tracker sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Jenkins C,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.