Scannero.io has been flagged for suspicious review activity. Many of the reviews look fake and are currently being investigated or have been removed.
Scannero.io
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Scannero.io

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Nigeria
1 review
1 helpful vote
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Useless service, Scammer
December 29, 2024

Biggest criminals ever. Service itself is useless and they debited me twice without my consent.

Its unfathomable how my debit card would be automatically debited twice within 24hrs of sign up without me initiating nor authorizing the transaction.

This a is clearly a well orchestrated scam.

Date of experience: December 5, 2024
Georgia
1 review
0 helpful votes
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Scammers app
October 22, 2024

They scammed me, took for me 17$ on first day and second day 27$, support doesn't working they just ignored so don't trust

Date of experience: October 22, 2024
India
1 review
2 helpful votes
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Doing fraudulent
September 4, 2024

I made a payment for the free trail which was Rs 72.86 and against this I got an OTP. As soon as I entered the OTP, the payment was made from my card and apart from this another payment was also made which was of Rs 2913.28. I want my money back which deducted from my card by doing fraudulent. I opted only for subscription of trail of one day that is 72.86 but extra amount of 2913.28 should be refund in my account.

Date of experience: September 4, 2024
California
1 review
4 helpful votes
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Scam
August 18, 2024

I'm writing to express my disappointment and frustration with the unauthorized charge of over $18 from my bank account. Initially, I was led to believe that I would only be paying $0.89, but instead, I was charged a much higher amount without my consent. Google should mark website as fraudulent

Date of experience: August 18, 2024
Peru
1 review
0 helpful votes
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The page offers a trial time to locate a phone, its precise location. It requests a charge of 0.89 US cents for the test, with a credit card transfer, after which during non-working hours it charges you 49.80 dollars for the month of service, since you do not even have refund option.

Date of experience: November 18, 2024
AE
1 review
2 helpful votes
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Never try scannero spy
August 18, 2024

I would not recommend using the Scannero tool. Although they advertise a $1 trial, they charge an additional $35 for online support. They claim that there is an option to remove this charge before proceeding with the trial, but this option was not made available.

Date of experience: August 18, 2024
AE
1 review
2 helpful votes
Follow Dayle F.
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Firstly they add on extras with your trial of which you cannot opt out. I tried to call customer service, which is meant to be 24/7 and all it rang 4 times then cut off. The service they offer does not work. I did a test on my phone number and never received an sms or voice message. Aed128 for what? BIG TIME SCAM. DO not fall for this, trust me!

Date of experience: August 2, 2024
India
1 review
1 helpful vote
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Not a good experience.
November 16, 2024

I entered OTP for 72 Rs subscription but the app deducted another 2913.98 RS without any OTP.

People tend to use this service in emergencies.

This was a nightmare. I already lost a phone aND inorder to find the lost phone I ended up loosing an additional 3000 to this website.

On top of it I was offered a free one month subscription instead of a refund.

What am I gonna do with it?

Date of experience: November 16, 2024
Sri Lanka
1 review
0 helpful votes
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Scammers
August 3, 2024

They are all a bunch of thieves. Cunning beasts who cheat innocent people's money... They said they will put my money back in my account, but after about 10 days, the money has not arrived in my account..

Date of experience: August 3, 2024
New Zealand
1 review
2 helpful votes
Follow Karen S.
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Scannero Scammers
July 9, 2024

I lost my phone so tried scannero - lucky that it was in my friends car. But then I find out scannero have billed me $1.47 for a 24hr trial and immediately after another $81.89 - for something I never used nor did I sign up to. I am an frail pensioner dwarf and this experience has really taken a lot out of me - I can't afford to be ripped off like this but they don't care and won't refund me - evil nasty scum

Date of experience: July 9, 2024
Italy
1 review
0 helpful votes
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Arnaque, Escroquerie!
December 13, 2024

Je pense que c'est une très grosse arnaque!
Pour contrôle j'ai voulu géolocaliser mon propre téléphone. Selon SCANNERO un message serait envoyer à ce téléphone. Dès que ce message serait ouvert le téléphone serait localisé et je serai informé par mail. Aucun message n'a été reçu sur ce téléphone.
J'ai refait l'expérience avec le téléphone de mon épouse. IDEM elle n'a jamais reçu de message. Pourtant sur mon espace-client les messages ètaient mentionnés bien et bel comme envoyés.
J'ai pris un abonnement à l'essai pour 24 heures. J'ai perdu 1€
J'ai immediatement désactiver le renouvellement automatique de l'abbonnement avant lexpiration du délai de 24 heures. Si vous oubliez de désactiver pas cet option, votre abo sera automatiquement renouvelé. Et cela coûte très très cher.

Cet avis sera publié sur tous les sites concérnés

Date of experience: December 13, 2024
GB
1 review
2 helpful votes
Follow Craig M.
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Awful Experience!
May 22, 2024

As Many Have Already Said--Scammers!

I didn't complete payment or enter in to the one day trial. Their wording is so ambiguous (according to my legal advisor) and they took money in less than 24 hours. They now claim that they are unable to process a repayment which is totally unbelievable

"Dear Customer,

Your refund request has been evaluated.

We are sorry you would like to cancel the service purchased. Unfortunately, we do not have the technical ability to proceed with a refund for this payment method.

Kindly ask you to reconsider the alternative options from our previous email. We do hope for your understanding and cooperation at this point.

Awaiting your response!
Your Scannero!"

I am hoping my bank and/or Mastercard will gain my refund. Do not get suckered in to working with this company-I did and am now paying the price!

Written Without Prejudice and With All Rights Reserved

Date of experience: May 22, 2024
Indonesia
1 review
2 helpful votes
Follow Buyung W.
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Scamming and thieving platform
June 12, 2024

In its truest sense of mean, this platform is a scam. That's it. Pure and simple.
Here's my experience:
First, they will try to get you to enlist in a one day trial (1$ for one day trial), then try to sneakily upgrade that trial to include customer service and another Bullsh*t offering as much as $25 without giving you any rejection options. Luckily, I just closed the page so I can skip this first scam. But by then, before your 1-day trial ends, you will be charged for a full 1-month subscription as much as $50 or something, and they will refuse to give you a refund no matter what kind of proof you're giving them. I have fallen for this scam, and try to get a refund without any success, It's like talking to the most obnoxious and dense customer service you'll ever meet in your life. If you are scammed like me, I would encourage you to report this platform to the police or any other relevant law enforcement body in your nearest area.

Date of experience: June 12, 2024
Bahrain
1 review
2 helpful votes
Follow Hussain A.
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It's just a scam, it promoted that it can detect a location by number but when you subscribe they ask you for unattainable thing like installing app on the device you want to track, or sending pishing links to them.

The app works on charging people a monthly subscription without a notice after a trial.
I just got a message that money has been deducted from my account without an email or notification from them. When I investigated I found out it's them, the irony is they sent me offers and discounts just a few hours after they deducted my money without consent:)

After long negotiations they offered me a refund of 10% as per the attached picture

Date of experience: April 27, 2024
New Zealand
1 review
6 helpful votes
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SCAM BEAWARE!
February 18, 2024

Needed to track my sister who went missing, signed up for this in a panic I with a small charge $1.47, I didn't work so i cancelled within minutes of signing up and then days later I get a $61.42 charge! I email them and they tell me I cancelled 'late' and they won't refund! What an absolute scam I am fuming!

Date of experience: February 18, 2024
Sweden
1 review
5 helpful votes
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Problem
March 5, 2024

This site is deceiving customers. At first they showed me the price of 27 euros but withdrew 72 euros from my bank account without my consent. They don't respond to email. And it doesn't work on its own. I tried to find out the location of more than 10 phone numbers but did not receive a single answer. Don't buy this. Lies and deceit

Date of experience: March 5, 2024
GB
2 reviews
1 helpful vote
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SCAM!
April 17, 2024

I did not verify my email nor set up an account with this so called company. (They say they cannot find me on their system)! Thats because I did NOT give authorisation to charge my card any monies nor did I proceed with any "free trial"! After I put my card details in I read the small print and seen what they charge! SCAM!SCAM! SCAM! I emailed them immediately NOT to lift any money from my bank. They have taken £32.43 within 3 days. I have reported this to the fraud team at my bank as a scam and waiting to hear back from my bank. I will go see a solicitor if need be and report this to the police if they don't refund me 😡😡

Date of experience: April 17, 2024
New Zealand
1 review
12 helpful votes
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Scam!
June 13, 2023

They just stole my money even after I cancelled within 15 minutes of the 24 hour trial. And they keep pretending they don't understand anything I say when I email them. I have now involved my bank and the police. The product is also useless so this is nothing but a scam and any review saying otherwise is fake.

Date of experience: June 13, 2023
John J. Scannero.io Rep
over a year old

Dear Customer, Thank you for choosing Scannero!

Please accept our most sincere apologies for these temporary inconveniences.

Please provide us with your customer ID so that we can verify it further and offer you an alternative.

Australia
1 review
7 helpful votes
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This site is located in Cyprus run by Aviwell Ltd and yet another scam alleged by Grace Lauder & Vanessa Clinton. It doesn't work, there is no free trail, you are subscribed and money taken from your account immediately, at $75 Australian per month and Grace will not stop it or refund your money. The only way to unsubscribe, even if you didn't subscribe is delete your bank account immediately, period, sorry. We had to do that.

Date of experience: January 31, 2024
New Zealand
1 review
5 helpful votes
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Scam
February 7, 2024

I accessed this on the trial and tried logging into the account but it said my email was not recognised.
I emailed them repeatedly from the email I used trying to cancel the subscription so I didn't get charged and they replied the next day after I had been charged.
I emailed demanding a refund with screenshots of the emails I had sent and they refused to refund me.
This is clearly a scam, do not use this service.

Date of experience: February 7, 2024

Overview

Scannero.io has a rating of 1.7 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention credit card, next day and customer service. Scannero.io ranks 52nd among Activity Tracker sites.

service
39
value
41
shipping
30
returns
38
quality
40
This company responds to reviews on average within 3 days