I tried using the service with a phone I had right in front of me, knowing its exact location, but it still failed to show the correct place. Totally inaccurate and proves the tool doesn't work.
You end up paying real money only to receive completely fake and misleading data. Nothing is verified or accurate—it's just a scheme to take your cash without offering a real tracking service.
Dear Noah,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
This site is a complete scam. The map they show isn't linked to any real GPS system—it's just a static image or random location. Nothing about it is accurate or trustworthy. Don't fall for it.
Dear Natalie,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
The phone tracking feature didn't work at all. Despite following all steps, it couldn't provide a single accurate location. The service failed entirely and delivered zero usable results.
Dear Victoria,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
The system failed to ever display the phone's real position. It consistently gave vague or completely inaccurate locations, making the entire service feel pointless and misleading from the start.
Dear Anthony,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
At no point did the system provide a real or accurate location. It just kept showing vague, useless data with no connection to reality. Totally failed to deliver the one thing it promised.
Dear Isabella,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
I cried when I realized I was tricked. They don't care about your struggles—just take your money and leave you hanging.
Dear Daniella L,
Thank you for your feedback, and we're truly sorry for any confusion caused.
We assure you that Scannero is a legitimate service, and we do not charge customers without authorization.
Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.
I paid expecting a phone tracking service, but all I got was a completely blank map with no data at all. No results, no explanations—just a useless screen that felt like a total scam.
Dear Amelia,
Thank you for bringing this to our attention.
We understand your concern about the location discrepancy and appreciate your patience.
Inaccurate location display can be caused by several factors, such as:
Temporary device relocation: The target device may be temporarily not in the intended location.
Network signal interference: Network conditions, especially in locations with weak signal, may affect the accuracy of location data.
Location Services Configuration: The target device's location settings may be configured to provide less accurate information.
We would be very grateful if you could provide the email address linked to your account.
We understand how concerning this must be and we are here to help clarify and resolve everything. Thank you for your cooperation!
They disguise emotional blackmail as a legit service—preying on fear for profit. How is this manipulative scam even legal?
The service is completely misleading. Despite claiming to offer real-time phone tracking, they provide no accurate or genuine data whatsoever. It's all false advertising and a waste of money.
Dear Aaron,
Thank you for contacting us!
Please note that after the user of the target device has followed the tracking link you can only see the location he/she was at while following the link. That means you need to send a new message every time you want to check someone's location at the moment.
Could you please share the email address associated with your subscription so we can investigate this further? Looking forward to your response.
Should you have any other questions do not hesitate to contact us!
Scannero took advantage of my panic to make money—cold, heartless, and completely useless when I needed real help.
Dear Sanders J,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Please note that our service includes an automatic subscription following the trial period, as clearly stated during the sign-up process. However, if you've submitted a cancellation form, we’d be happy to check the status for you and make sure no further charges go through.
We would be very grateful if you could provide the email address linked to your account.
Awful experience with Scannero. They prey on the desperate, selling false hope and taking advantage of vulnerable people.
Dear Vinson P,
Thank you for your feedback, and we're truly sorry for any confusion caused.
Our support team would be happy to assist with any issues you may have.
To assist you properly, could you please share the email address you used to register? We will promptly investigate the issue and ensure it's resolved for you
Warning to others: Scannero preys on fear and desperation. I fell for it—don't make the same mistake. Avoid this service.
These guys are A grade scammers. I only paid for the 0.98$ trial fee and after the payment I hit the countinue button and all of a sudden without my consent, they charged 26$ from my account. They didn't even ask for the bank details, and no otp required. They had saved my card details from the previous trial fee payment. As I couldn't locate my lost phone using their service I requested a refund and they're saying that the trial fee can't be refunded. Their trial fee was 0.98$ and I got robbed of 26$ by these theives. Don't ever think about getting service from these scammers.
I was charged the monthly fee several hours before the 24h trial period was done. (Still hasn't been 24h) They won't allow me to log in since it isn't giving me a reset password option nor is it accepting the password I set less than 24h ago.
Massive scam!
Please be careful they debiting my account over and over again. Without authorisation and it does not work. It's a con designed to get your bank details - the app cannot trace your phone that's also a lie. If you lost your phone you will not find it - the marketing is misleading. They just want your bank details to empty your account
"Never visit this website! It's all a scam. They claim the subscription is 29 liras for one day, but end up charging over 1000 liras. When I request a refund, they tell me to log in to my account, which doesn't even have a password. When I request a password, it never arrives.
Fraudsters and scammers."
"AVOID (scannero.io) AT ALL COSTS! This company is a SCAM. They unauthorizedly charged me despite canceling my subscription within the 24-hour trial period. Emails from the company confirm they charged me at the 22-hour mark, violating their own policy.
Despite acknowledging their mistake, they refuse to provide a refund. Their customer service is HOPELESS and UNHELPFUL.
Do not trust this company (SCANNERO.IO PHONE TRACKER) with your money or personal info. Their business practices are DECEPTIVE and UNFAIR. Zero stars isn't enough - I'd give them -NEGATIVE stars if possible.
Day after the initial payment (1eur) it was tryed to withdraw 50eur without any notification. Hopefully card was frozen, but anyway looks like a scam. And noone number was found by the way.
This is just another cleverly designed method to rob you of your money,,,,,,it is absolute crap and returns no results to the devices i own...please be carefull this is a waste of time and money...i have paid membership...its just cap
Overview
Scannero.io has a rating of 1.7 stars from 149 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Scannero.io most frequently mention credit card, next day and customer service. Scannero.io ranks 52nd among Activity Tracker sites.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Luke,
We understand your concern. Based on the information provided, we were unable to locate an account under your details. Could you please share the email address associated with your subscription so we can investigate this further?
We are here to assist you and resolve this issue as soon as possible. Looking forward to your response.