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SatellitePhoneStore.com Reviews Summary
SatellitePhoneStore.com has a rating of 4.3 stars from 283 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SatellitePhoneStore.com most frequently mention and customer service. SatellitePhoneStore.com ranks 5th among Telephone sites.
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Everyone is very professional
This company sent me a Phone with obsolete instructions and the phone stopped receiving text messages after six days I have been fighting with them for over a month to refund prepaid minutes and part of the rental charges. They are dishonest! Stay away
Quick and easy shopping!
Lots of variety in equipment and Plans...easy choice great prices! Cheers Tim Sawyer Wrangell Alaska
So wonderful!
Tyler was great and very informative. He followed up with my order and made sure I knew the process.
Do not trust these people!
They sold incomplete equipment with no firewall. Then cleaned $******* out of my bank account BEFORE telling us the unit was not optimized. All subsequent contact has been dismissed or ignored.
They have made no effort whatsoever to resolve this, other than to demand $8400 more!
For 5 short phone calls, a few dozen emails and two web queries that couldn't load, this is in no way reasonable!
I haven't used yet
Quick response and helped make sure it met our needs
Jeff was great
Previous activation delay was a concern. This second time MAR-2020 I recharged and it was very fast with no delays.
Very good experience
Excellent!
Customer service was fantastic!
Nicole was a great help on the chat in understanding the plans.
The salesman (my salesperson was Jason) was outstanding during the purchase process. He was very patient and took lots of time answering my questions and explaining how a satellite phone works. I was looking at other websites too, but kept coming back to the Satellite Phone Store because of how they handled the purchase process. If you are in the market for a satellite phone, I highly recommend these folks.
Activation of the prepaid reload took a lot of time. Such services must be 24/7.
N/a
Hey- your shipping info text fields on your web ordering form are confusing- there are no labels.
I followed up with a phone call with Sue and she was awesome
Very easy to navigate this site and to place an order!
From the business
Our mission is to help people stay connected anytime, anywhere.
Our national team is made of communication experts, IT engineers, travelers and adventure enthusiasts who passionately explore the world. For the same reason, we understand how important communication is and we actively innovate and provide solutions for a stable connection. Whether it’s voice and high speed internet offshore, a regular call from the Grand Canyon or working online in the remote areas of the Amazonian jungles, it is our pleasure to provide you a solution and a piece of mind that you have the technology to stay connected anywhere under the open sky.
Our specialty
Satellite Phone Store expands through 3 offices located in Sarasota Florida, San Diego California, and Anchorage Alaska. Our team of certified experts sell, rent, and support mobile and fixed satellite communication products using both Iridium and Inmarsat as well as Globalstar and Thuraya satellite networks. List of products and solutions we...
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members