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  • Sammy Dress

Sammy Dress

Overview

Sammy Dress has a rating of 3.2 stars from 6,939 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Sammy Dress most frequently mention customer service, good quality, and low prices. Sammy Dress ranks 205th among Prom Dresses sites.

  • Service
    1247
  • Value
    1233
  • Shipping
    1266
  • Returns
    697
  • Quality
    1202

Proactively asks for customer feedback

313
See all photos

What reviewers want you to know

Positive highlights

  • I have ordered a number of different items from Sammy Dress over the past few months and I am never disappointed.
  • Excellent customer service as they respond on time.

Critical highlights

  • Please contact me anavlltr@yahoo.com My order number is M1310040943310159 :(
  • And the fact that my girlfriend wanted to get me 2 hoodies and paid for the items from her credit card makes it worse.
How would you rate Sammy Dress?
Top Positive Review

“Great place for unusual jewelry”

Jessica C.
5/4/20

I love shopping on SammyDress, I have mostly used it for jewelry and clothes. Only ever got one item that was a poor fit but SammyDressclothing.com did refund me for it, not a full refund but a partial refund which is better then nothing. I love the jewelry on this site there's always really cool and funky stuff on it and the prices are reasonable. I only took off 1 star as I do find the shipping to be quite slow compared to other sites, sometimes I've even forgotten about my order until it shows up at the door lol.

Top Critical Review

“Cheating china based company”

bill b.
10/18/15

I didn't know that it is china based company otherwise I would not order. Very cheap product when you see them rather than picture, will ship very cheap products worth $2 each. You will never get rest of the items which is worth more than $5 each. They will never respond your e-mail or complaints you register by logging in their account. Their US based phone number will never work. I had tried 50 times on different days. They charged me $84 for order and shipped few cheap items worth $15 and no reply for rest of the items. It has been more than two months. I disputed credit card charges won the case. If anybody has similar experience please make credit card dispute or contact PayPal and it will be resolved but you will always lose some. Don't trust, don't be tempted by cheap products and advertisement, don't buy or don't recommended to anybody. Inform governor or consumer affair to stop his business.

Reviews (6,939)

Rating

Timeframe

Other

Reviews that mention popular keywords

sammy dress (1194) customer service (1267) order number (175) credit card (130) phone number (83) post office (51) shopping experience (118) quality products (92) customer support (93) order anything (71)
Thumbnail of user jessicac708
6 reviews
5 helpful votes
May 4th, 2020

I love shopping on SammyDress, I have mostly used it for jewelry and clothes. Only ever got one item that was a poor fit but SammyDressclothing.com did refund me for it, not a full refund but a partial refund which is better then nothing. I love the jewelry on this site there's always really cool and funky stuff on it and the prices are reasonable.
I only took off 1 star as I do find the shipping to be quite slow compared to other sites, sometimes I've even forgotten about my order until it shows up at the door lol.

Thumbnail of user pamelag35
8 reviews
31 helpful votes
September 3rd, 2019
• Updated review

Have bought a few things from them - kindof a hit or miss. A lot of what I bought ended up being donated to used clothing bins. They did sell me a couple of my favorite shirts tho so i have to give them that. Website is easy to use - customer service gets back to you within a reasonable amount of time - The one issue I had with them they solved extremely quickly (a shirt I bought arrived in awful condition - I was refunded and they suggested I donate the shirt if I didnt want it)

Tip for consumers:
sizing is a little difficult - the sizes tend to run way too small or way too big. I tend to shop by fabrics to avoid sizing issues.

Products used:
bought many things - used about half of what i bought

Service
Value
Shipping
Quality
REFUSING TO GIVE ME MY PARCEL UNLESS I PAY EXTRA
August 2nd, 2016
• Previous review

WHY AM I BEING CHARGED FOR THINGS I AM NOT MADE AWARE OF> I AM BEING CHARGED DUTIES AND TAXES BY THE DELIVERY COMPANY AFTER I HAVE ALREADY PAID FOR EXPEDITED SHIPPING> WHAT AM I PAYING SHIPPING FEES FOR IF YOU ADD ON EXTRA THAT YOU DONT TELL ANYONE ABOUT? YOUR WEBSITE SAYS I WILL NOT BE CHARGED EXTRA IF MY ITEMS ARE SHIPPED SEPERATELY> IT DOES NOT SAY I WILL HAVE TO PAY ANOTHER 30$ IN ORDER TO GET WHAT I HAVE ALREADY PAID FOR! I PAID FOR 2 ITEMS PLUS EXPEDITED SHIPPING - TODAY I HAVE A MESSAGE ON MY PHONE FROM DHL CARRIER SERVICE DEMANDING I PAY AN ADDITIONAL FEE FOR DUTIES OR TAXES OR THEY WILL NOT RELEASE MY ORDER> I REFUSE TO PAY> I WANT WHAT I ORDERED

Thumbnail of user jessiej5
1 review
0 helpful votes
February 1st, 2015

I'm a big fan of sammy dress. If the item ships within 3 business days then place your order. If it ships 5-15 then it's most likely not in stock. Im 5'3" 135 and one size to medium fits very well. My shoe size is 6.5 US. A size 40 fits perfect. I've placed multiple orders and i am satisfied with the products. I'd recommend ordering items out of season bc its cheap and you'll be ready for that season in advance. I've ordered many summer dresses and they came promptly. Overall the shipping depends on the product availability.

Thumbnail of user alessandraa2
1 review
0 helpful votes
July 12th, 2015
Verified purchase

SammyDress is a good website, however, shipping is too slow, my stuff took about 10 months to arrive, and the other didn't even arrive, but they paid me back for that. So, problem fixed.:)
The tech support and customer service is pretty good, keeping in mind that English might not be their first language :P other than that, I've had pretty good results ordering from SammyDress, people say that the sizes are small, but i had my dress a S size and still too big D:

I wouldn' shop with SammyDress again, but i'll sure indicate for some friends!

Thumbnail of user sabinem2
1 review
0 helpful votes
January 9th, 2016

I made a order recently. Did not pay any additional duty fees and all the clothes fit perfectly. The quality was also very good. Quite pleased
Customer service was also very good.

Thumbnail of user alisons14
1 review
1 helpful vote
August 3rd, 2015

I have made two orders with SammyDress so far. The first i made not expecting much but once i received it i knew i'd be making another. The package arrived ahead of schedule in good condition. The sizing charts on the site are super helpful and have built in conversion for people who use the metric system. Their onsite reviews and answered questions are super helpful when deciding whether or not to buy an item. Overall my experience with this site has been great and i look forward to more amazing clothes and accessories from them!
M************** - Shipping number
July 08 2015 - Date Ordered
July 20 2015 - Date Delivered
-Elena

Value
Shipping
Quality
Thumbnail of user stephens208
Stephen S.
1 review
1 helpful vote
March 26th, 2018

Before buying this Blue Sequined pillow case, I had also bought 6 pcs of DIY Sequined Pillow Cases in colour fuchsia (3) and sky blue (3). I have used all the 7 pieces as decoration on my 2 sofas. Received compliments. They are very nice quality for their pricing. I recommend them. Received them as they are described. They are Free shipping, too :)

Thumbnail of user sarahc164
1 review
0 helpful votes
March 21st, 2016

I have seen a lot of bad reviews, but I really have not had any major problems. They have a ton of variety, men, women, and children's clothes, purses, watches, shoes, stuff for the home, toys. I have only gotten clothes thus far, though, and I have not had any problems with the clothing. It is good quality, none of it has fallen apart or torn or anything. You really need to pay attention to the sizes though, and make sure you check their chart. The shipping does take time, but I'd say it's a trade off for the low prices. If you need something fast, you wouldn't want to order from Sammy Dress. Overall I have been pleased with my experiences thus far, and I will continue to shop at Sammy Dress.

Thumbnail of user sequoyam
1 review
0 helpful votes
May 7th, 2017

I always have really good experiences with Sammy Dress. Their items are great quality yet very affordable. I always do the fastest shipping so my items always arrive quickly, I would not recommend the cheapest shipping. Their sizes do run small but the sizing charts are pretty reliable and the items do look similar to their pictures. Also the customer service team are super nice and helpful. I would definitely recommend this company

Thumbnail of user jessicay25
1 review
0 helpful votes
December 30th, 2017
Verified purchase

Best deals on the web for everything you need from fashion to household items and tech accessories. Sammy Dress is similar to the Wish, Dress Lily and others where most products are shipped from Hong Kong, China. Wait times can be a bit long... (see shipping from CHINA)
I honestly feel like I'm able to give up traditional clothes shopping at physical stores. For plus size women, it's frustrating and depressing. But Sammy Dress has a TON of fabulous and stylish dresses, tops and accessories.

Thumbnail of user johnnyh32
3 reviews
14 helpful votes
January 8th, 2016

Many have read a review I wrote a few weeks ago regarding Sammydress. At the time I had a bad experience with their logistics for packaging. However their customer support reached back out to me regarding my issue and resolved it in a very expedited manner. It has turned around my perception of their company. I did receive my ordered product and am happy with it. Would I purchase again from sammydress... yes, only because they have products that I like that I can't find through any other vendor. I recommend it to everyone.

Thumbnail of user sammydressh
sammydress h. – Sammy Dress Rep

Dear Johnny,
Thank your very much for your recent comment.
Glad to know that you satisfied with out service.
Please rest assured that we would continue improving our service to a higher level.
If there is anything else we can do for you, please feel free to contact us here: http://www.sammydress.com/m-article-id-12.htm anytime and we would reply you within 24 hours.
Thank you again for your continued support!
Sammydress Customer Service
http://www.sammydress.com/

Thumbnail of user stacyt17
1 review
0 helpful votes
January 17th, 2015
Verified purchase

"I have been shopping on Sammy dress for a few months. And it has been an overall good experience. With Sammy dress you have to know how to use their site. The items may come across as very cheap but it's the shipping that costs a lot because it is international shipping. It is also based on weight so you can keep an eye on that when adding items to your cart. It's always good to go for items that others have purchased already and reviewed or posted pictures. So you can get a better idea of how it actually looks on others.
I've bought jewelry, bathing suits, dresses and tops. The dresses are the only ones that can sometimes run too short and end up being tops.
People complain of a long shipping time but when you order from them sometimes some of the items are not in stock so they wait till it is before they ship out which can prolong the process. However sammy dress has a live chat service that I always use to make sure items are in stock before I order. Hence almost all my items arrives within 7-14 days. They items are always individually wrapped and package and it's amazing they get all the stuff to fit in such tiny packaging. I recommend if you are small to still size up one. I am a size small and usually order size medium and it works out fine. Would definitely recommend their lingerie, swim wear and jewelry. Hope this helps!"

Thumbnail of user merelw
1 review
0 helpful votes
May 9th, 2015
Verified purchase

I absolutely love this site! They have the cutest things for real low prices. Shipping is pretty fast too. I've bought around 8 things from this site and everytime the quality was good. Customer service responds quickly in case you do encounter problems :)

Thumbnail of user dadrigr
1 review
0 helpful votes
January 24th, 2016

J'ai fait plusieurs achats sur ce site le rapport qualité / prix était vraiment satisfaisant. J'ai eu problème sur un article dont la taille était trop petite et ne correspondait pas a la description. Mais le service client était rapide et j'ai été remboursée complètement. Donc je ne suis pas decue

Thumbnail of user gerardc27
1 review
0 helpful votes
April 4th, 2016
Verified purchase

The experience I had with Sammy dress was such a great experience. I got all my products in great condition. All the products I received were better then I expected! It looks better then the pictures.

Thumbnail of user miracleh2
1 review
0 helpful votes
April 4th, 2017

I love this site. I go on it everyday to find new items. I first heard of this on YouTube and it sounded too good to be true. It kept coming up however so I checked it out and it's amazing! I get all my clothes from here now. Great quality for great prizes and free money I also love how they have some items about God. Wonderful site! I even got my friends to become customers.

Thumbnail of user deepug
1 review
0 helpful votes
January 11th, 2015
Verified purchase

PROS: Quality of products is quite good than expected. Prices are really very affordable and they have very good collection of Tops. Overall I liked my purchase and would like to recommend this to others.
CONS: Shipping is abit late, but I have an option of sending it to any country, I purchased goods with US dollars and added shiping address as India.

Thumbnail of user katherinef1
1 review
0 helpful votes
July 15th, 2014
Verified purchase

Sammy Dress has really nice products at a low price, and I really like them. The items Ive ordered so far have been of really good quality. The shipping does take long, so I recommend ordering like a month in advance or paying for a faster shipping speed. The only thing that bothers me is the sizing. You have to double check if it may fit you before ordering it because it does run small. Other than that, very cute and nice products.

Thumbnail of user karinav1
1 review
0 helpful votes
June 16th, 2016

I bought the Casual Bow Tie Collar Short Sleeve Faux Twinset Dress For Women. Looks completly different from picture on website and is from very bad quality. However I got a good service from Sammydress, because they paid it back. I was not happy with what I bought but the service Sammydress gives is as it should be.

Thumbnail of user sarangs1
1 review
1 helpful vote
February 20th, 2015
Verified purchase

Sólo he comprado dos veces en sammydress y la experiencia no ha estado mal, la primera vez hubo un problema pero el servicio de atención al cliente lo solucionó rápido. La segunda vez todo fue perfecto. Hay que tener cuidado con las tallas porque suelen ser pequeñas pero yo acerté. La relación calidad-precio es estupenda

Thumbnail of user rahimr
1 review
0 helpful votes
January 17th, 2014

A returning customer for my third order! The prices are good for people who look for neat looking shoes like I am. I minus the 4th star because some of the information in the website are often mismatched (e. G the colours are not the same as was told, even confused how did they named it blue when its looks more to green) I had little trouble in that. The provide fast shipping which is a major boost to me and have the right sizes of Asian men. Its a 4.5/5 to me.

Thumbnail of user shafeers
1 review
0 helpful votes
March 1st, 2016

"I have a great experience shopping with Sammy dress, good products and variety of choices at reasonable prices. Excellent customer service, quick shipping and reliable. I will continue to do shopping with Sammy Dress and recommend it to all."

Thumbnail of user jasminek4
1 review
1 helpful vote
August 5th, 2014
Verified purchase

I absolutely love this shopping on this site. Every time I get on, there is always a large variety of things to buy at a good quality. Not mention everything is a lot cheaper than other places. The only downside is that most of their stuff is one size, so varying body sizes and types would have a harder time finding clothes they like that would fit.

Thumbnail of user anjim
1 review
1 helpful vote
January 13th, 2016
Verified purchase

Sammydress has a wide variety of clothes for men, women and everything in between at incredibly low costs. Their rewards system is awesome and very easy to use. My orders were fulfilled within the time frame quoted on purchase, however the shipping tends to be on the slower side. Regardless, I am beyond happy with my purchase! The quality of my items were very nice and true to size. Their customer service staff are speedy and very friendly. I will definitely be ordering from Sammydress again in the near future!

Thumbnail of user daniellek30
1 review
0 helpful votes
May 8th, 2017
Verified purchase

Had a pretty good experience. One of the bracelets is really small so it wont be worn. Love the other 2 that I received

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Thumbnail of user sammydressh
sammydress h.

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