SamAsh

After dealing with nightmare customer service at Sweetwater, I choose to purchase with Sam Ash. They had more in stock, and were very informative and nice. Will do business again. The price was lower than everybody else, the shipping was super cheap, and again, they actually had the products I needed when no one else did.

Placed my order Nov 30. Received it promptly. Item was defective so I had to send it back. Had to fight with them to send a prepaid label to return it. I returned it immediately and have yet to see my refund. All messages ( 5 to Jordan Garcia and multiple others to customer assistance) go unanswered and phone calls to them they always say they will check into it and call me back ( and never do). I even have them another shot before this refund mess as I went to purchase another item the day after I placed this order. They were 80 dollars higher on price than what everyone else was selling it for, so I asked if they could match guitar center, musicians friend,zzounds price. He said he would have to check with his manager and let me know. Never heard back from him that day so I called him the next day, he said he was "still waiting on his manager" and said he would call me, and never did, so I bought it elsewhere. Now seeing the mess I am in for my refund, I am glad he never called me back! Looks like I will have to open a PayPal case to get my refund cause these guys seem shady.