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SalonSupplyStore

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Colorado
1 review
0 helpful votes
Follow Danelle O.
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I was saddened by my experience with this company. Their processes for sending the right parts are awful. I own a salon and spa and needed a tree, they sent to the wrong post twice and then when they finally realize what they did they informed me that they did not have the proper pieces to send. Needless to say I was out of a tray for over two weeks, I ended up having to buy one from salon centric. The lady I spoke with made no effort to make it right, and seemed frustrated with me because I kept getting the wrong piece

Date of experience: February 15, 2016
Fiji
1 review
0 helpful votes
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Excellent quality and service!
February 25, 2016

I received everything individually wrapped, on time. Even though I had to give them a different shipping address, the last minute. I am very happy with your service guys! I wish you all the best in business!

Date of experience: February 25, 2016
Missouri
1 review
0 helpful votes
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Tried valid Paypal account with valid attached credit card and two other valid credit cards and payment would NOT go through. Got at least four separate stupid reasons. No match. Address does not match zip code. Transaction declined. Order not processed. SUCKS.

Date of experience: June 6, 2017
New York
1 review
0 helpful votes
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Terrible product
February 18, 2016

Decent price, fast shipping, but, the product was not as described! It's supposed to strengthen nails and it made my nails even more brittle, and soft than before and even made my nails peel. Terrible product! I will never order from them again.

Date of experience: February 15, 2016
Texas
1 review
0 helpful votes
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Just what I wanted!
February 18, 2016

I ordered my Ardell Demi Wispie fake eyelashes from Salon Supply Store because of the great price they offered! Half the price than the cost in stores! My order came just as expected and in a timely fashion. Will continue to order from here!

Date of experience: February 15, 2016
Kansas
1 review
0 helpful votes
Follow Brittni B.
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Excellent Customer Service!
February 14, 2016

I've ordered from Salon Supply Store several times with no issues. My last order however had a broken cap due to shipping and the product was all over the place, one simple email to their customer service and they shipped out a new one right away! Love this site!

Date of experience: February 11, 2016
Maine
1 review
0 helpful votes
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Neatfreak!
February 14, 2016

I just love the way the makeup case did away with clutter, now my makeup is so organized and easy to access. Great time saver. Delivery prompt and securely wrapped. Very well satisfied and looking forward to future purchases in Salon Supply Store.

Date of experience: February 11, 2016
New York
2 reviews
0 helpful votes
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Best nail polish ever
February 14, 2016

I have ordered several different colors of the vinylux nail polish. It really does provide an extended wear even through washing my hands several times per day. The color selection is great and salon supply store provides vinylux polishes at the least expensive price I've seen anywhere.

Date of experience: February 11, 2016
New Jersey
1 review
0 helpful votes
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New Organizer
February 14, 2016

The website was very easy to use and I found just for what I was looking. The organizer was delivered in excellent condition. It will help with my home organization project. I would purchase again from SalonSupplyStore.

Date of experience: February 11, 2016
Maryland
1 review
0 helpful votes
Follow Trinh L.
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Great shipping
February 24, 2016

The shipping was fast, my order wasn't damaged. The only thing that bother me is my hair steamer does not have a detail instruction so I have to look up on YouTube to see how it work.

Date of experience: February 21, 2016
Ohio
1 review
0 helpful votes
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Shipping Error was corrected
February 14, 2016

My order was not fulfilled properly as I received a much smaller container and the packing form was incorrect. This leads me to believe lack of detail. I called immediately and 10 business days later received the corrected order.

Date of experience: February 11, 2016
New York
1 review
0 helpful votes
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Carla's rating
February 28, 2016

My experience was wonderful. Easy to order, arrived timely, I love all the colors I have used, but have not used them all, am sure I will be delighted.

Date of experience: February 28, 2016
California
1 review
0 helpful votes
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Aweful
June 1, 2017

I ordered a tanning tent from The Salon Supply Store on Amazon. The store clearly had horrible communication with Amazon. I bought the tent, waited over two weeks for the tent. No tent watched it on Fedex said it was on its way stil. Never came. I looked on Amazon tent said its on the way to me but was delayed. Considering I run a tanning business and I have clients waiting to tan this was very frustrating. So I called the store and they told me they refunded the money to me a week ago because the store was out of stock. Meanwhile Amazon and FedEx are saying its on its way. So The Salon Supply store was very rude poor communication skills and overall an aweful experience. I will never shop with their store again because it was very poor communication skills, rude attitude on the telephone when I called and an overall aweful experience. If you would like an easy, well organized pleasant experience and get your items on time then DO NOT PURCHASE FROM THIS STORE AT ALL.

Date of experience: June 1, 2017
France
1 review
0 helpful votes
Follow Brenda A.
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I must admit I was sceptical at first because first time buying at SalonSupplyStore. Please note that after placing my order, I couldn't find the name of the shipper anywhere on your website, which really upset me. I had to call customer service for shipper name and tracking number. The person on the phone was very nice and helped me each time. I was pleasantly surprised to receive my order rather quickly. I was impressed with the speed my order was filled and delivered. I am Very satisfied with my purchase and will Buy again at Salonsupplystore. Thank you!

Date of experience: February 11, 2016
Louisiana
1 review
0 helpful votes
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Great customer service
February 14, 2016

This site has great prices and service. My order arrived with broken bottles. I called to report the problem and replacements were shipped immediately!

Date of experience: February 11, 2016
Wisconsin
1 review
0 helpful votes
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Great site
February 18, 2016

I've ordered from Solon supply store a couple times now and will continue to. Great prices and fast shipping.

Date of experience: February 15, 2016
Mississippi
1 review
0 helpful votes
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Nail Polish
February 14, 2016

This is the "BEST" polish I have ever used. I just love both colors I ordered and my nails have stayed pretty for up to 4 weeks. I will never use any other. My nail plush for life!

Date of experience: February 11, 2016
Mexico
1 review
0 helpful votes
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Great experience in every way
February 14, 2016

Product quimica alemana is wonderful!
Made web able to reset password (missing before) and it is so easy now... reasonable shipping cost, great packing, A+ thank you!

Date of experience: February 11, 2016
Texas
1 review
0 helpful votes
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Pretty Nails are Back
February 14, 2016

Ordered my nail tech because the product is the best and the order came in great time even before estimated date and my nails are already growing back.

Date of experience: February 11, 2016
Georgia
1 review
0 helpful votes
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Great service
February 14, 2016

Package arrived very poor condition even with the excellent packing the product was broken. One phone call another one was on its way and arrived in record time.

Date of experience: February 11, 2016

Overview

SalonSupplyStore has a rating of 3.6 stars from 76 reviews, indicating that most customers are generally satisfied with their purchases. SalonSupplyStore ranks 14th among Hair Care sites.

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