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SaferWholesaleReviews 1,111

2.1

From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.


saferwholesale.com
Founded in 2005
New Lenox, IL, United States
+97
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SaferWholesale Reviews Summary

SaferWholesale has a rating of 2.1 stars from 1,111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 805th among Auto Parts sites.

service
136
value
129
shipping
127
returns
84
quality
126
This company does not typically respond to reviews
Texas
1 review
3 helpful votes
Follow Kimberly H.
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I ordered a tent on June 30,2014 with express delivery for a 4th of July Event. There was an error in the delivery and I never received my tent ( it was returned to the seller). As of today, I have not received a refund! I have been rudely spoken to regarding my refund and hung up on several times. I have been very PATIENT and followed the process of emailing my request but still NO RESOLUTION. I was prompt with my payment and now this company has the tent and my $354.95. I was hoping that the other reviews were incorrect and this company would live up t their word of refunding my money but I guess that's not true. My order information is as follows: Sales No. G*******/ Purchase Date 6/30/14 / Payment Amount $354.95. I JUST WANT MY MONEY BACK.

Date of experience: February 11, 2015
California
1 review
0 helpful votes
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Good Experience, Somewhat busy web pages but overall good. Easy to navigate.

Date of experience: February 10, 2015
Washington
1 review
0 helpful votes
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Talked to a customer service representative and he was very willing to answer my questions and helpful. Very good communication skills

Date of experience: February 9, 2015
Virginia
1 review
0 helpful votes
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Very friendly website
February 9, 2015

Very friendly website. Fast and easy to use. Best prices ive seen around. Will defiently return for future purchases

Date of experience: February 6, 2015
Connecticut
1 review
0 helpful votes
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It was a great experience buying what I needed from safer wholesale I will shop here again

Date of experience: February 4, 2015
Arizona
1 review
0 helpful votes
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It was very interesting learning about 250 cc engine and 300 cc engines the salemen was very good told me alot about them

Date of experience: January 28, 2015
Florida
2 reviews
0 helpful votes
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I've been working with Alex and he has been professional and is working
With my request in discussing options. This company is willing
To support your concerns.

Date of experience: January 27, 2015
New Jersey
1 review
0 helpful votes
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Loving my new scooter!
January 28, 2015

Loving my new scooter! I live about 4 miles from work, and hate getting the car out for that short a trip. A friend of mine bought a motorcycle from saferwholesale.com, and suggested I check them out. Glad I did. I wasn't even aware you could buy a scooter for so cheap. Mine is so cute, and so much fun to drive. Once it arrived at my door all I had to do was put gas in it and it was ready to go.

Date of experience: January 25, 2015
NL
1 review
0 helpful votes
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Finally no more shoveling my car out from 3 feet of snow! We bought a portable garage from saferwholesale.com and I'm so happy. I was so tired of waking up to a car covered in snow, and now I don't have to any longer. This company had exactly what we were looking for, the price was good, and they delivered it without any problems. Very satisfied.

Date of experience: January 25, 2015
France
1 review
0 helpful votes
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My mother was in the hospital recently suffering from a broken hip. We knew we needed to buy her a wheel chair, but I had no idea where to find one. My son scoured the internet for us, and found a very reasonably priced chair at saferwholesale.com. We paid for express delivery, and it arrived a couple of days later. The chair was exactly as advertised, and worked out perfectly for us. Thanks guys.

Date of experience: January 25, 2015
Ireland
3 reviews
0 helpful votes
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The staff at saferwholesale knowledgeable, prompt, and eager to help me with my purchase of my second electric moped bicycle. I purchased a TaoTao 500 watt scooter 2 years ago it is very reliable 1brake light, 1 rear tire, and just replaced the batteries my 8year old grandson is getting it and my plans are to purchase another scooter from Saferwholesale. Saferwholesale has the best prices my far bar none

Date of experience: January 23, 2015
Canada
5 reviews
0 helpful votes
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My last purchase was a sauna
January 26, 2015

My last purchase was a sauna. It did get sent to the wrong place (Seattle instead of Blaine Washington) BUT other than that I loved the service and enjoy my new sauna every other day!. Have recommended you to all me friends

Date of experience: January 23, 2015
Virginia
1 review
0 helpful votes
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I was inquiring about a sauna through the internet and they contacted me within 10 minutes.

Date of experience: January 21, 2015
Florida
1 review
3 helpful votes
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I had a very frustrating experience with SaferWholesale.com. I purchased a green 10x10 Gazebo Party Tent Canopy on 11/20/14 and spoke to Craig. This was done after Craig assured me that I would receive it before my daughter's wedding date of 12/6/14; as long as I let him know when my personal check cleared. The check cleared on 11/22/14 and I spoke to Craig the same day and let him know. Again, he assured me that I would received before 12/6/14. Finally, I received the Canopy on 12/10/14 when I didn't have any use for it. I called immediately and spoke to supervisor Conar and explained the situation. He promised a $125.00 credit but has giving me the runaround ever since. I called Conar 3 times but he never calls me back. This is not the way to do business!

Date of experience: January 19, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Jesus,

I do apologize about the miscommunication you have experienced with my company. As we spoke on the phone about a week back or so, there are no notes in your account stating you were granted any type of credit for the order. You have received the product you agreed to purchase from our website and we delivered the product as contracted. We cannot simply send you a product worth $125.00 and once you have received the product grant you an additional $125.00 credit. This would make the sale a negative of $250.00 for our company because we would be out the product and an additional $125.00. This simply does not sound feasible. We are here to help you with any issues you may encounter, but cannot simply offer you a credit for the full purchase price after the product has been delivered as contracted. Furthermore, there is no guaranteed delivery date on your sales receipt and you did not pay for express shipping, so the product was just standard 10-15 day shipping. I do apologize for any miscommunication you have experienced with our company.

Thanks,
Artie

New York
1 review
0 helpful votes
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Great website with the added ability to make an offer. This site also featured some hard to find items.

Date of experience: January 18, 2015
Texas
3 reviews
0 helpful votes
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I have been looking for a good price on a small pontoon 14' I was real glad to find this web site. The prices on several small pontoons are great a lot better then I expected for a brand new pontoon boats. Wow now I'm looking forward to getting to the bottom line on the final cost including shipping motor, trailer ect. Prices are a lot lower on everything very happy I found this site!

Date of experience: January 15, 2015
California
1 review
9 helpful votes
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My experience has been totally terrible! You charged my credit card $3634 on Nov 26,2014, for a exercise bike. I had to call finally on Dec 22,2014 only to be told that you were not going to deliver the bike. I was told you knew this on Dec 19, but did not notify me. I was also told that a refund had been submitted to my credit card on Dec 19. No such credit was received in my account. I talked to various sales people 5 more times and received nothing but clearly fraudulent information. As of Jan 14,2015 no return of my money has been made. The last person I talked to was very insulting, and would not give me the name of any Manager to get any action. You are NOT SAFER! I give you a 0! And will pursue this with authorities, the credit card company and the internet servers.

Date of experience: January 15, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Gerard,

You have been 100% refunded and your issue has been completely resolved. You were refunded $1817. 45 on January 16th@3:09 via transaction ID: 6844264110. Furthermore, you were refunded $1817. 45 on January 19th@3:21 via Transaction ID: 6850641362. If you have not seen your funds reflected on your account please feel free to contact your bank to confirm.

Thanks,
Artie

New York
10 reviews
5 helpful votes
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Lots of good product for sale
January 18, 2015

Lots of good product for sale. And friendly on the phone, very informative.

Date of experience: January 15, 2015
New Jersey
1 review
0 helpful votes
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I ordered a three-man the sauna
January 18, 2015

I ordered a three-man the sauna. Nice product, works great. However I have one grievance. It was quoted with free shipping, however the spokesman said there was also a freight charge. Which I reluctantly paid for. Other than that I am very satisfied with the product

Date of experience: January 14, 2015
Florida
1 review
4 helpful votes
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I bought a scooter from this guys, I paid it as a new model 2014, what they send me was an old piece of junk 8 years old, with holes and cracks on the body, used, front tire deflated both mirrors broken, and the idle stuck and on top of that the rocker (stabilizer) broken, and they violated the verbal deal I made w Craig, wich a
Is the salesman and one of the scammers, these are vulgar criminals, my opinion is buy only from compaanies certified by BBC, GOOGLE, (already warned Amazon who are these trash

Date of experience: January 14, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Alejandro,

It sounds to me like you have some shippping damage on the unit you received from us. These units can often be handled roughly during transit causing them to arrive with some damage. We do insure our products through transit, so if you were able to notate the damages with the carrier we can file a claim and get you whatever replacement parts you need. As far as the unit year, unless advertised as such the year can fluctuate depending on product. Some of our more popular items are constantly being replenished in stock, but some of the more rare units we have listed on our website may be overstock and the manufacturer's distribution facility just simply has not had any new stock. You more than likely made a purchase for a super rare unit out of production here in the US. We were able to broker the deal for you to receive the product "New" with 0 miles on the unit. Unfortunately if the unit has not been in production for a few years we cannot guarantee a year make. The only thing we can guarantee on this unit is that is has never had a previous owner and comes directly from the manufacturer's warehouse as new. I do apologize you have had a few issues regarding this transaction, but I assure you we are here to assist you with whatever you need.

Thanks,
Artie