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SaferWholesaleReviews 1,111

2.1

From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.


saferwholesale.com
Founded in 2005
New Lenox, IL, United States
+97
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SaferWholesale Reviews Summary

SaferWholesale has a rating of 2.1 stars from 1,111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 805th among Auto Parts sites.

service
136
value
129
shipping
127
returns
84
quality
126
This company does not typically respond to reviews
Nevada
1 review
1 helpful vote
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Lies Lies Lies
June 28, 2015

Was lied to about cost, was lied to about shipping cost, was charged double for shipping as to what I was told, Was lied to about it was in stock. Was lied to about it would be received in 10 to 15 business day. Terrible customer service. Still have not received jeep month later and told will not for a few weeks longer.
8/5/15 Update: now over 2 months since order, still no delivery or refund. Was lied to again when told was arriving by ship any day now 2 weeks ago! Was told if asked for refund would get it, I send 3 emails to the customer service email they provide for that with no response. Beware this company is a scam!

Date of experience: June 25, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Im sorry for the inconvenience. Please lets us know the name on your order so we can resolve this issue for you. I apologize for this. Please email in to cs@saferwholesale.com

Mississippi
1 review
0 helpful votes
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Safer Wholesale experience
June 26, 2015

Your companies website is very user friendly. I especially liked the embedded youtube video on the product wonadaygo I was considering buying.

You can easily access a link to chat or ask questions and my email was responded to very promptly.

Date of experience: June 23, 2015
Colorado
1 review
0 helpful votes
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Fast as lightening
June 26, 2015

I was not sure if this scooter would be able to give me the power I need. I was wrong. This scooter is awesome. I am able to rid it with ease. Seat is adjustable and makes it easy to adjust to my height. I love my super turbo Scooter 1200. Ride it all over town. 5 stars!

Date of experience: June 23, 2015
South Carolina
2 reviews
0 helpful votes
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Very fast reply
June 25, 2015

I wanted to get a motorcycle. I sent an email to get the best quote and they replied real quick!

Date of experience: June 22, 2015
New Jersey
1 review
0 helpful votes
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Excited about safer wholesale
June 22, 2015

I am new to safer wholesale. However, everything so far so good! Keep up the good work!

Date of experience: June 19, 2015
Texas
1 review
2 helpful votes
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When I purchase ATV, rep were very friendly and helpful. My atv arrived yesterday prior to placing the order I chose the one stated "fully assembled", it was not at all. When I received my order I noticed that it was missing auto start and kill switch I contact office was told to call back the following day. I called back and was placed on hold for 8 minutes someone picked up phone and hung up. Called back again informed me to call later or send a email. Will NEVER do business with this company again

Date of experience: June 19, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Im sorry for the inconvenience this has caused to you. Please contact our claims manager to have this issue resolved. You may call or email in to claims@saferwholesale.com for a quick response.

Maryland
2 reviews
2 helpful votes
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Total fraud!
June 22, 2015

Phone sales reps give false info to get you to purchase items, once paid for and delivered, item is nowhere near as marketed and only then do you learn that returns are not allowed. NEVER do business with this company!

Date of experience: June 19, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Hello, Im sorry for the inconvenience this has caused to you. Please contact our claims manager to have this issue resolved. You may call or email in to claims@saferwholesale.com for a quick response.

Colorado
4 reviews
11 helpful votes
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DO NOT ORDER FROM THIS COMPANY ON-LINE OR BY PHONE, ETC. I ordered a red trike back back in May, 2015 as my primary and secondary choice and they told me it was already in stock when I ordered it. I kept calling in, getting the run around by RUDE salespeople, and on June 8th, received a call from Tim that they don't have my trike in red and that there is no ETA on it but I can go with another color. I kept calling Tim back, they would ask for my name, & then was told "he isn't here". Today I finally spoke with him, he was beyond RUDE, talking over me when I would try and talk saying "I can't give you a refund but you can order something else" & he just kept repeating that when I would try and speak. He was EXTREMELY rude. Do not go through the experience I did. It is absolutely not worth it- trust me. This company is dishonest so I can only imagine how their products come shipped (that is- if they ever get shipped). They don't deserve to be in business!

Date of experience: June 17, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Im sorry for the inconvenience. Customer satisfaction is our priority and we want to make you happy. Please come in contact with our claims manager for a resolution to the problem.
claims@saferwholesale.com

Wisconsin
1 review
0 helpful votes
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I saw that there is a lot of great things here and the price for these products are really nice compare to other places.

Date of experience: June 16, 2015
Michigan
1 review
0 helpful votes
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Power Purchase
June 19, 2015

I called with several questions the people were awesome!

Date of experience: June 16, 2015
Ohio
1 review
1 helpful vote
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Terrible
June 19, 2015

I have a $500.00 credit but they never have what I want. Was told they just deal with motor sports now

Date of experience: June 16, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Im sorry for the inconvenience. We do carry over 30,000 products in our website please call in and let us know what you would like to purchase.

Louisiana
1 review
0 helpful votes
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Feedback regarding responsiveness
June 18, 2015

I have heard back from Saferwholesale.com quickly.

Date of experience: June 15, 2015
Oklahoma
1 review
0 helpful votes
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Highly Recomend
June 18, 2015

Nice experience talking to SaferWholesale.com, They are the only ones that would correspond with me in a timely manner. I plan on buying several items from them and highly recommend them to everyone. Excellent products and awesome prices.
Thank You SaferWholesale.com

Date of experience: June 15, 2015
Illinois
1 review
0 helpful votes
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Cant find feedback
June 18, 2015

Im trying to find feedback about whole house electronic hard water conditioner. Ive been researching and cant find much info on this product, also other ones have free shipping with other companies

Date of experience: June 15, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Please call in with any questions you might have. We have a full staff of professional sales men who can respond to any questions you might have.

Illinois
2 reviews
1 helpful vote
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Electric Campus Cruiser 800 W
June 14, 2015

Not to good of the experience
Your salesman called me few minutes ago
He couldn't tell me any technical details about the product
He tried to give me a discount on the shipping - not realizing that you offer free shipping to business with the loading dock
He also wasn't aware of my $600.00 offer
He was completely clueless

Date of experience: June 11, 2015
Customer-Service S. — SaferWholesale Rep
over a year old

Please give us a call as we are here to assist you 24/7 - We will give you the best deal possible! Unfortunately we cannot accept the $600 offer as that is below our cost, however if you call in today and make a purchase, we will give every discount possible! Thanks, SaferWholesale.com - 1-866-606-3991

Canada
1 review
0 helpful votes
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Awesomeness
June 13, 2015

This site is great easy to access the item you want to see and read about! The pictures are very traffic like no other site they just usually give you one pic and done these guys give you a few with a description of what to expect and what you need to get it going!

Date of experience: June 10, 2015
Washington
1 review
0 helpful votes
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UTV
June 12, 2015

I am looking for a UTV to use at my cabin. The website had a lot to choose from with easy navigation. Plenty of pictures and descriptions.

Date of experience: June 9, 2015
Nebraska
1 review
0 helpful votes
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Excellent customer service
June 10, 2015

Called me back the next day and was able to talk to somebody at 11:00pm

Date of experience: June 7, 2015
Louisiana
1 review
1 helpful vote
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Good website for most people
June 10, 2015

Descriptions are clear and concise and straight to the point. The only thing that I do not like are the constant pop-ups. It makes it very difficult to navigate through the page. I can only spend a few minutes at a time looking around which is a disadvantage. I might stay and look around more if I did not have to constantly click pop-ups. I gets tiresome very quickly.

Date of experience: June 7, 2015
Massachusetts
1 review
0 helpful votes
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To answer 90% of all the complaints that I've read, READ ALL THE PRINT. I read all the purchasing statements and the shipping directions and the title directions at least 3or4 times to make sure I understood everything and I didn have one problem with my purchase. I've spoken with Alex & Bob a few time and they were extremely helpful. I financed my scooter through a company that safer wholesalers does business with, followed some simple directions & finance was complete. My scooter was delivered on time after talking to the trucking company to set up a time & date, no problems at all.The came 90% put together as per instructions, I had a friend of mine do the rest of the assembly because he's more mechanically inclined than I am as the statement on the web site says you should do. Started right up & has been running great ever since. I would not hesitate to buy anything from safer wholesalers no matter how big or small. Thanks for all the help mark

Date of experience: June 6, 2015