SaferWholesale

This place is a joke. Quoted me a price and then refused to honor it. Refused to let me speak with a superior and refused to give me the name of the person in charge of the building.
Worst customer service ever.

My UTV still doesn't run - 1 mile in 8 months! Arrived with body damage and a bad battery. Called for service and told there's one guy and he works part time! Absolute junk. Out almost $7000 for a 350 pound paperweight. Stay away! Buy local!

I called to order a go kart for my son they were higher priced then i different location so told me they would match the price awsome right? Wrong they matched price then next day pulled order told me it was because it was out of stock. Called back to find out that go kart was not out of stock just the price wouldnt work for THEM at the price they matched so lied to me and told me out of stock instead. Customer service is worst ive seen in awhile will never buy from them was looking to spend 1500 with this company and just got the run around because they werent making enough and wouldnt honor what they originally agreed to price wise and then just hide and say its out of stock. No phone call or anything to try to fix problem just sent me email and cancelled order horrible experience!

I purchased a 13' inflatable boat. I received in Nov of 23. I did not immediately open and inspect because of weather, I unboxed and open later in Feb of 24. After getting it registered here in Texas and after placing all appropriate decals and numbers on it I took it out. Only to find out it was a 10ft boat and not 13ft. Upon notifying safer wholesale the only they said they could do is give me $75 back. Total BS. I WILL NOT AND WOULD NOT RECOMMEND THEM. And now probably won't receive the $75. I should have read their BBB rating. 2.8! They got that rating for a reason. And I see why.

I wish I would have read reviews before purchasing. I love the UTV golf cart; HOWEVER, the battery is worthless considering the amount of money I spent on the purchase. CUSTOMER SERVICE is terrible. I have spoken to 3 different people in Parts and Warranty about a faulty battery. They were rude and demeaning. Said things like, " I can't help you, after all the battery is from China";" any knowledgeable person would know to charge the battery", "I don't know where the VIN# is, and we do not give you an owner's manual to help you. Keep searching!" AND too bad you didn't read the 10 pages of TERMS and CONDITIONS(meanwhile, the battery lasted less that 3 small trips, would not charge after 6 uses, found a manual under the front seat.)

Very rude people on the Phone. Been trying to get my title for 4 months. Called today, 08/31/2020, they said they mailed it on Aug. 14th. It does take 2 weeks from IL. To Wy. For the mail to get here. Stay away from this company.

I ordered an ATV on June 15th. On June 19th, I received an email with an arrival date of June 26. On June 30, I called the shipping company to find out where my order was. They told me they never received my order from Saferwholesale, so I called them and they said it had been shipped. After being on hold for over 30 minutes, and being transferred to several different people I finally spoke with the shipping manager. He said my order got lost. It would have been nice to get an update, but nothing. He said he would call back in a few days. Never heard from them so I called again and got the runaround. I finally spoke with the shipping manager again and he said he didn't know where my order was. I told them I would give them a few more days and If I didn't receive it, I'll cancel my order. Well, I finally got a call from the shipping company and they said they will deliver on July 7th. Hopefully, I get the right ATV.

The right hand doesn't know what the left hand is doing. For the most part, they do nothing to help. Customer Service? Non existant!

I purchased a shower spa and had it installed. On the first night of use, my son closed the door and it shattered completely cutting his foot. I attempted to call and was told to fill out a form and wait three business days. Five days later still have not heard from them. I dont trust this item, it's flimsy and I DO NOT HAVE A SHOWER. The Rep I spoke with said the parts Department is busy, which tells me they sell a lot of faulty items.

OKAY, NORMALLY I DON'T CARE TO POST REVIEWS ON A COMPANY EVEN IF IT WAS A BAD EXPERIENCE BUT I WAS CHARGED $1,199 FOR THE VIPER 150CC WHEN CALLED THEY WERE RUDE FROM THE PERSON ON THE PHONE TO THE MANAGEMENT. WAS TOLD THAT I WAS NOT CHARGED TO MY CARD. CALLED MY BANK AND WAS TOLD OTHERWISE. SO IM DONE WITH THE RUN AROUND GAMES I AM IN THE PROCESS OF TAKING THEM TO COURT. CANT WAIT TO GET THE LAST LAUGH. BETTER OFF DEALING WITH ANOTHER COMPANY. I ENDED UP GETTING THE SAME BIKE FOR $350 Less than this bs of a company charged.

I purchased a Custom Plus Mini Jeep for my husband as a Christmas gift and paid for it to be fully assembled. It arrived UNASSEMBLED! My husband is a disabled combat Vietnam Veteran who saw a picture of the jeep and wanted it so that he could ride it in Veterans Day Parades... SHAME ON THIS COMPANY! I thought okay I have a neighbor who is a trained and certified Artic Cat mechanic... if this company would just refund the assembly charge... he will put it together for me. Long story short, he found 6 faulty parts and advised that he can't put it together and it be safe to ride... broken fuel shut off, parking brake will not engage, front wheel stud has no threads, just to name a few. I bought a 12 month warranty... doesn't matter. Three business days since delivery, I have called them 6 times, 3 of which I was transferred and placed on hold until my cell phone battery died and emailed 3 times with attached photos of faulty parts. This was a Christmas gift for my husband... Christmas is a week away from today, BUT THEY HAVE MY MONEY! And I have scrap metal.

This whole company is totally out of line. They told me I'd have my bike a a couple weeks. Ordered it on May 27,2018 and received it on July 5,2018. Does that look like a couple weeks. On top of that in shipping the bike was apparently scraped on the front fender and I know no one to contact about that. Then I had to fill out another form to get the title which I still have not received as of August 4,2018. They said it would be 3 to 4 weeks after I submitted their stupid form and well, what can I say? STAY AWAY FROM THESE SELF SERVING DISCOURTEOUS GOONS!

Dumb me didn't read reviews before I purchased my 150cc scooter. They sale you stuff that don't work, and customer service is no help! Safe your time and money and don't purchase anything from this scamming company.

Run for the hills worst customer service ever Bought $2800 Jacuzzi steel frame underneath not welded refuse to take back because I took it out of the Box Already contacted Better Business Bureau and Missouri state Attorney General

Please for the love of God or whatever higher power you believe in don't order anything from these people. If your looking for terrible customer service. To be hung up on when you call or put on hold until you hang up this is who you want to deal with. If you are looking for an overpriced piece of crap you have no chance of returning this is the place for you. How about instructions for a different piece of crap then the one you ordered. Or finally getting the instructions and being better off not. If you don't have a full blown fabrication shop and years of experience (as I do) then I'm sorry but you are screwed. If you love your children you will leave this site right now, if your trying to kill someone and make it look like an accident put them on a product from this company ( they won't stand a chance) in all seriousness please shop around and read other reviews.

I order a buggy go kart for my kids on 11/19/19 today is 12/17/19 and I haven't received the package, when I called, they told me they returned the package because I didn't answer the phone, they said my phone was disconnected which is not true, they said they send me an email and the only emails I have from this company is advertising's and now they said that they are going to charge me the shipping for something I never received arguing that it was my fault, the customer service person was very rude and said that I don't know how to keep my appointments I'm really disappointed and upset because it was my kids Christmas gift

Numerous Issues

Assembled July 28th:

· LED Light Bar NEVER worked from the very start and still doesn't work due to no power at the LED Light Bar Plug.
· Dash Lights Never worked from the very start and still don't. No power going to the dash accent lights.

July 29th Presented to my daughter as a birthday gift at a ATV / UTV Socially distanced birthday party with 8 other kids.

· Speedometer worked for about an ½ hr of use and still doesn't work at all.

August 8th

· Battery that was provided with the UTV is completely dead and won't take a charge.
· I purchased a new battery and UTV starts and runs.

August 18th

· UTV starts and runs for about 12minutes…. Dies.
· Won't restart
· Fault Code on the dash is indicating Oil Pump Issues

I am not happy! The UTV has less than 5hours on it! Nearly $4,000 and my kid gets a piece of $#*!! What is the solution?

The 150cc bike I purchased had nothing but problems from the start. Was missing many parts and the first day I rode it the bike broke. I had to spend hundreds of dollars to get it fixed just for the bike to brake again. DO NOT BUY FROM THIS COMPANY! All their product is cheap Chinese machines that are absolute pieces of dog $#*!. The prices are too good to be true. Good luck getting your money back!

I bought my son a ATV it came 3 weeks later even though I paid for 5 day shipping. It do not work and they are trying to make me pay someone to fix it. This is wrong I asked for a new one and they said no they have to send me new parts like I know how to fix it myself. So I have to pay someone to fix it after they send me the parts.DO NOT BUY ANYTHING from them.

Biar, beware this is the worst place to buy anything mechanical have the parts were not delivered no instruction booklets and when we called you had to wait forever online to get somebody and they kept redirecting you it's a third-party seller do not I repeat do not buy from this company. They're horrible and they do not have refunds. We got our steam shower and it had no parts with it and no instructions and then they gave us a hard time Barbie, where

I ordered a sidecar from this company and according to their site, it was supposed to fit my bike. All brackets were way to big for my bike, I had to do an almost entire creative modification to the sidecar frame (which took me so much extra time) and I also had to spend quite a bit of money on much better and proper size brackets, bolts and metal. I contacted them and asked for some compensation like some money back for the extra that I had to buy but they did not respond at all. Their site shows a grown man in the sidecar but I believe that man is small in statue because this sidecar is pretty small for an average size person.

Do not i repeat Do not buy anything from this company... they are a total rip off and don't how they talk to their customers, especially the person who work in parts... he is rude and unprofessional and lies about everything hey say... i didn't even have my Atv for a whole day and the breaks went out and it flipped my daughter off and when I called they gave me the run around and so many words he basically didn't care

I placed order April 25,2022 and promptly paid for items, expecting shipping of 7-14 days. I subsequently contacted the company requesting shipping updates and was told it could take 21 days. I later inquired about a refund for items not in stock and can't be shipped. My order was then canceled by seller with a promise of a refund in 30 days minus a $600 restocking fee.? For items that are out of stock and can't be shipped? I again contacted seller and was again told that my refund would be sent in 30 days, minus the $600 fee. As of May 25,2022 I still do not have a refund. ** Upon further research I discover an Attorney General Action against Great Sports and Saferwholesale dating back to March 17,2015. Titled "MADIGAN SUES ONLINE RETAILER FOR FRAUD, DECEPTIVE BUSINESS PRACTICES." https://illinoisattorneygeneral.gov/pressroom/2015_03/*******.html