I purchased a shower spa and had it installed. On the first night of use, my son closed the door and it shattered completely cutting his foot. I attempted to call and was told to fill out a form and wait three business days. Five days later still have not heard from them. I dont trust this item, it's flimsy and I DO NOT HAVE A SHOWER. The Rep I spoke with said the parts Department is busy, which tells me they sell a lot of faulty items.