Glenn H.

Do not buy from these people. They sold me a scooter and it came in damaged. I've been patient for over 7 months waiting for them to get me the parts. They sent me some parts but they were for the wrong scooter. I've been patient but as I told them I'm no longer maker there finance payments on a scooter that arrived in an unusable condition. I. did not even register it because of the damage on the scooter. I've communicated yo them numerous times being as patient as possible. Now they through me into there Collections department so I'm dealing with them. Hey if all goes well you might get a usable scooter. But in my case do not expect any support moving forward just headaches so. Buyer be aware of what you are entering into.

I tried calling 3 times and never got anywhere to where someone would help me out. Just a bunch of phone transfers...

I finally got through and they offered me 150 dollars back as I explained to them the scooter that they sold me arrived totally damaged on the front of the unit and is not drivable at all. This is what they sell they should take it back and replace it. Simple as that. They cannot get the parts at all according to my phone call. They do not have a return policy so I would NEVER buy a unit as if it comes delivered damaged they cannot get the parts you through your money out the window, they way I see if just one person decides not to buy from them I feel my review is worth it...

I want to thank everyone according to google that over 5000 people read my review. I wonder how much business they lost. Seems one bad review can make a difference. They were supposed to call me back over 2 weeks ago and they couldn't even do that. DONT BUY YOU WILL REGRET IT no matter how much fun and excitement you think you may get. It will fade fast very fast especially like me that they sold a unit that cannot be driven at all. You'll end up spending over 2 thousand dollars for a piece of junk sitting in you garage or out in the street. Save your money and buy local if I had to do it all over again I'd look at a Honda Grom.

Story continues. I spoke to parts and warranty person who stated I just need to wait been over a year and I have a not usable scooter and I just need to wait it's not there fault they kept telling me it's China and the pandemic. Just excus after excus. If they wanted to make it right. I would have split the dealer cost with them on the current scooter and disposed of it and I would have ordered a new one which I think would have been fair for both sides. Instead he was mad and said it's not their fault and I needed to wait. I asked if I could speak to someone else like the person who claims to be the owner who wants to make things right... but it us their choice but I wanted the reader of this post to know I truly wanted to be fair to them but they refused... so the review stays up but they know who I am and the owner could reach out to to me... they know my number... to bad they are that way...