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SaferWholesaleReviews 1,111

2.1

From the business

G. S. I. Is an industry leader in wholesale distribution. We have over 11,000 products and 1,000 distribution facilities in the United States. We sell products for Home, Leisure, Sport, and Lifestyle. Our prices are the lowest around because we ship the products directly from the manufacturer's distribution warehouse to the customer, without passing through a retail establishment. We customize our shipping to the specific location of our customer, so you will never be overcharged for shipping. We have customer service, tracking, sales, Parts and Warranty Departments all available for communication via telephone. We are here to cater to our customer's exact needs even though we cannot be physically near the customer.


saferwholesale.com
Founded in 2005
New Lenox, IL, United States
+97
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SaferWholesale Reviews Summary

SaferWholesale has a rating of 2.1 stars from 1,111 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SaferWholesale most frequently mention customer service, credit card and golf cart. SaferWholesale ranks 805th among Auto Parts sites.

service
136
value
129
shipping
127
returns
84
quality
126
This company does not typically respond to reviews
Georgia
1 review
15 helpful votes
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Trust the reviews
August 27, 2017

Did not have a good experience with saferwholesale.com. Sales person got an attitude with me from the beginning. Simply cause I was confused about shipping and delivery. Seems they are two different things. Second sales guy got all my info incorrect. Except of course my credit card number. So after anxiously waiting 8 to 10 days. I receive an email that says "could not contact customer your order has been cancelled".:(After calling and straighting this out. I had to wait a few more days. Finally get my 50cc moped. After watching the video. I assemble my moped. Oh ya they don't tell you that the wiring harness isn't fully zipped tied the right way on the "how to assemble video". Which could be simply done before you receive the product or at least brought up during the video. Would be safer this way. After assembly I start my moped and the headlights blow immediately. They have a parts only warranty. Trust me it's been 2 weeks and I've heard nothing about my parts I need except "we have contacted the manufacturer and we are waiting to hear back from them". My main complaint would be. If your are sending a product out that is "ready to be assembled" make it "ready to be assembled". This can easily be done by addressing the wiring harness and making it ready to be assembled. Just to make your product safer. I know this is a wholesale company but the products sold do represent your company and the pride you take in it. You do advertise you sell the greatest products. I would say great products don't blow headlights immediately unless the product was defective. Or a part in the product was defective. Intern making the product not so great.

Date of experience: August 27, 2017
Pennsylvania
2 reviews
14 helpful votes
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No service after sale
August 23, 2017

I had a Roadcat 250 my wife purchased. When putting it together we found the battery was junk. I spoke to customer service a half dozen times and they kept promising a new battery. Excuses, excuses, excuses. Then they won't even return a phone call. 5 months and no battery, no nothing. DON'T BUY FROM THESE PEOPLE. RIPOFF ARTISTS. Next stop... attorney. Buy elsewhere

Date of experience: August 23, 2017
Georgia
1 review
16 helpful votes
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I'M NOT PLEASED WITH THIS COMPANY AT ALL. I ORDERED THE 500 WATT BATTERY SCOOTER IN 3-28-17 IT TOOK ABOUT A MONTH TO GET, AND IT CAME UPS, AFTER 8PM. IT WAS SO DARK I COULDN'T SEE TO INSPECT IT, AND THE UPS MAN HAD TO GO, But I DID NOTICE THE TRUNK WASN'T WITH IT. I CALLED SAFER AND RANDALL SAID THEY WOULD TAKE CARE OF IT. WELL THAT WAS LIE. I STILL DON'T HAVE MY TITLE AND IT'S NOW AUGUST 21-2017. I CALLED THEM 3 TIMES ABOUT TITLE. OH IT'S IN THE MAIL AND YOU SHOULD BE GETTING SOON. I WILL NEVER BUY FROM THIS RUDE RIPOFF COMPANY. AFTER THEY GET YOUR MONEY TO HELL WITH THE CUSTOMER. MATHEW ALSO SLIPS A EXTRA YR WARRANTY CHARGING ME $195.25 PLUS TITLE PROCESSING FEE $24.95. MAKING MY TOTAL $820.15. PRICE WAS $599.95. I JUST CAN'T BELIEVE ALL THE MISLEADING INFORMATION ABOUT RIDING THIS SCOOTER! I LIVE IN FLORIDA AND THIS COMPANY SAYS NO LICENSE, NO REGISTRATION AND MY BROTHER HAS ALREADY GOTTEN A $130.00 DOLLAR TICKET AND IT ALSO HAS TO HAVE A TAG THAT COST $140.00 NOW HE CAN'T RIDE IT BECAUSE SAFER HASN'T SENT THE TITLE! IT'S JUST ANOTHER WAITING GAME THIS COMPANY PLAYING. BUT THEY GOT THEIR MONEY! THEY COULD HAVE SENT TITLE WITH SCOOTER WHEN SHIPPING. PLUS LET ME SAY IT'S VERY CHEAPLY BUILT! ALSO YOU NEED TO LET THE SALES PEOPLE KNOW THE RIGHT PLACE TO FIND THE VIN NUMBER. I was Told UNDER THE FRONT WHEEL FENDER AND IT WASN'T. I JUST WANT MY TITLE AND I'M DONE WITH THIS COMPANY! YOU SURE WONT GET ANYMORE OF MY MONEY. THE YR WARRANTY I PAID EXTRA FOR I'M SURE I'M SCREWED ON IT TOO!

Date of experience: August 21, 2017
Florida
1 review
15 helpful votes
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I cant stand saferwholesale these people are rude and will tell u anything to get u off the phone they will lie to u and tell u bull$#*! everytime u call these people do not buy anything from saferwholesale.com

Date of experience: August 4, 2017
Oklahoma
1 review
17 helpful votes
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$#*! these guys.
August 1, 2017

They will lie to you, keep telling you that your items have shipped for weeks without ever actually shipping anything, lie about shipping dates, lie about shipping refund checks, overall they are the worst. They are pieces of $#*! and you should never buy from them.

Date of experience: August 1, 2017
North Carolina
1 review
14 helpful votes
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Never buy from them they act like $#*! hole to you! GO BUY SOMEWHERE ELES! TALK TO U CRAZY WITH NO RESPECT

Date of experience: July 31, 2017
Wisconsin
2 reviews
13 helpful votes
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Worst customer service ever. Would gladly pay full price vs. ordering anything from this website. Tryed to report how rudly I was treated and was transferred to Jerado, same person that more than rude to start with.

Date of experience: July 28, 2017
Tennessee
1 review
13 helpful votes
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I ordered a UTV from this company in October 2016. I was told by Ray and Matthew that this UTV had a 1 year warranty on it. I started having trouble about a month ago. I was informed at that time that it only had a 30 days Parts only warranty. I also did a claim on the part that was damaged during delivery and have called several times about the part. I have never got the damaged part. I paid $295.00 for the UTV to be delivered to my home after taking my money I was notified that I would have to drive 45 mins to the shipping hub to pick it up because they did not have a way to bring it to me. I NEVER got any of my shipping money back! THIS COMPANIES WORD IS NO GOOD! These products they sale ARE CHEAP MADE when you pay $6400. 00 for something it should last longer than 8 months. I also called last week to see how long they said the warranty is on this UTV--THEY are still saying 1 year----THIS COMPANY IS TOTALLY A SCAM! DO NOT WASTE YOUR HARD EARNED MONEY WITH THIS COMPANY!

Date of experience: July 24, 2017
California
1 review
14 helpful votes
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I ordered a Tao Tao 150cc scooter and was told shipping would be. 105.00 instead of 190.00 due to them not having scooter I ordered that was suppose to be in stock. There was also another 106.00 charge for shipping on invoice that was paid. 10-15 days for shipping is now 20 days and is 23 miles from delivery according to tracking. My advise is buy a Chinese Scooter from a store. Plenty in the City (sf) and no dmv or shipping hassles and already put together. At least that was if you don't like the deal presented you can walk away and not be stuck as I am.

Date of experience: July 17, 2017
California
2 reviews
13 helpful votes
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Places an order for a generator. Called the company before, during and after the order was place. Wanted a confirmation that this is a stock item. Called after a week today and was told that the Safer... can not get this product and someone should have let me know. The things is that the Generator is still listed on the website for sale and Safer will fool other people to place orders on it hoping to be contacted. Don't sell if you you don't have it. Or at least let us know on this side that you F up so we can make other plans.

Date of experience: July 2, 2017
Connecticut
1 review
3 helpful votes
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You have a zuma moped for sale
Who is the maker of this moped and whats the best deal you can do on this moped

Date of experience: June 26, 2017
Rhode Island
1 review
2 helpful votes
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Ray and Patrick was an excellent help the customer-service is unbelieveable the sky is the limit definitely will do business with them in the future.
Thank you guys your the best

Date of experience: June 23, 2017
Maine
1 review
14 helpful votes
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Outlaw Tryke Kit
June 23, 2017

Dosn't come the way they show it. Fenders a flat black no pin striping. The light kit I bought for 29.95 at tractor supply for my trailer they charged 100.00 for. Very unhappy with the way it, s advertised shiny pin stripes and nice looking light package not what you get.

Date of experience: June 23, 2017
Arizona
1 review
2 helpful votes
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No problems at all ordering from Safer Wholesale. Got my bike and title on time and the bike was even better than I expected. Will do business with them again.

Date of experience: June 19, 2017
California
1 review
5 helpful votes
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Service and parts
June 19, 2017

Put on hold every time I called very slow response. Product worked for about 30 minutes then needed warranty work

Date of experience: June 19, 2017
Louisiana
1 review
3 helpful votes
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Happy Customers
June 12, 2017

I had a nice experience purchasing from Ray. He was very helpful in locating what I needed and getting it to me in the timeframe that my customer required.

Date of experience: June 12, 2017
Ohio
1 review
12 helpful votes
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I jumped on the Saferwholesale trike kit for the lower price -- with wheels/tires and light kit, it came to $2645. 00. Other trike kits were close to $4,000 or more. Note that this trike kit will not work if you have fiberglass or other rigid side bags -- I bought it for my 1986 Honda Goldwing, but the hard, immovable side bags blocked access for the trike kit. Fortunately, my girlfriend's Yamaha VStar has leather side bags and would work with the kit. But the kit you get from Saferwholesale is universal and takes significant metal work to attach. The supplied brackets really don't do the job and are thin metal. Luckily, I found a motorcycle mechanic who fabricated the needed brackets and mounted the kit, for about $300. Still, you get what you pay for. For $3790, I bought a trike kit from Richland Roadster that is custom fit for my Honda and was able to mount it myself. What a difference! Instead of the thin metal of the Safer Wholesale brackets, the Richland Roadster is 1/2" thick solid steel bar! It attaches to the center kickstand and in front, whereas the Safer Wholesale kit only attaches to the bolts in the rear that hold the side bags. That didn't look safe to me, so I sought a mechanic to fashion stronger brackets to attach the kit. Additionally, the Richland Roadster has steel fenders with integrated lights, while the SW kit has black plastic fenders with trailer lights that are bolted on. And, if you send Richland Roadster a panel from your bike, they will paint the kit to match your bike. My recommendation: Forget Safer Wholesale -- contact Richland Roadster to order your custom trike kit. For $1100 more (actually just $800 more, given that you won't need to pay someone to attach the trike), you will be much happier with the result. (Voyager makes a quality kit too, for just a bit more that the RR kit). The only way I could recommend the SW trike kit is if you are very handy and have the tools and knowledge to fabricate and attach your own mounting hardware.

Date of experience: June 9, 2017
Virginia
1 review
9 helpful votes
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Liars
June 6, 2017

I write a nice long review, wasting 20 minutes of my life and it doesn't show up. Is sitejabber and safer wholesale in cahoots?

Date of experience: June 6, 2017
South Carolina
1 review
12 helpful votes
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Don't expect to be able to legally use anything that requires a title. A month to get the bike, I expected that. Now hoing on a month for the title. Ive called ans am put on hold then td to try back when it's less busy, multiple times. Emailed no response, I like the bike but I can't go anywhere on it. So, buyer beware or be extremely patient.

Date of experience: June 5, 2017
New York
1 review
1 helpful vote
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You can by any thing at a very good price and you can find any thing you want to on line and shipping is easy and most of the time it is free and it comes to your hose very fast and you can return stulf with no problems

Date of experience: June 3, 2017