SaberForge has a rating of 4 stars from 289 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SaberForge most frequently mention customer service, high quality and star wars. SaberForge ranks 1st among Swords sites.
Response times took at least a week. In additon, some emails took follow-up emails from myself after the week to get a response. My initial request to have my address updated was not even met after all the effort. My order took more than a month to arrive despite the parts being off-the-shlef items that the website said were in stock.
While I deeply wish I could have had a more thorough preview of what the powder coat would look like with hilt/finish selection; I was able to create my perfect lightsaber after years of keeping an eye on hilts and saber ideas put out by Saberforge.
I have been purchasing from Saberforge since the first Bane came out. I can not ask for anything better, IMO. Every order has been my best order! Lol
I'm checking out Saberforges ASP side of things, as I just became a sabersmith. Wanting something that says me 100 through and through. Finding exactly what I wanted was easy and all parts I wanted were available!
Excellent service. Very helpful from beginning to end and was able to answer all questions addressed. Good job Maria and Damon! I will purchase more sabers in the near future!
It's okay. Just wasn't aware of the high cost of shipping charge.
Everything I have purchased from Saberforge has been durable and reliable, with good customer service throughout.
I loved the update! Different sound effects, colors, and identifications.
I can classified as a highly recommended feature for your lightsaber.
Buying was easy on their website. Lead times where advertized up front and deliveri took the expected time. Comunication was just right. Enogh to keep me informed on my order without excesive emails or advertising spam.
Ordered then everything went dark. It would be nice to get some kind of status update a few weeks later, as at this point I don't know if the saber is in in processing.
The black activation switch cover comes off way too easily for a $500+ saber. Otherwise I'm happy with it, but I definitely expected a little more attention to detail.
Pretty solid blade, good to swig 32" blade. Fair price. Shipping time could be better but the economy is kinda slow so not bad. 1- 2 day communication.
They have amazing products and always deliver exactly as promised with good warranties. The shipping... it can take weeks before things are marked as shipped, even when in stock. Patience is key.
Ordered in early January. No Saber. No answer to our last email. 14 weeks now. Time to initiate legal action on this with state of Oregon and other venues. Do not patronize.
I got this one day early and it was worth every penny. Sadly the shipping was quite expensive, but im exited that i can finally get my cosplay going now
Fastest I've ever had them ship out my product. Before I'd have to wait a while sometimes even months but this time I got my stuff in a little over a week. Everything was exactly what I wanted.
The amount of customization options can be a little overwhelming at first glance, but getting the exact style and look of Saber is extremely satisfying.
I can get all sorts of parts and such and get worthy sabers that are of higher quality and lesser price by over $100 when compared to Disney Parks.
Easy to do and stuff, but Apple Pay wasn't working.
They have a horrible customer service, and will refuse to give you a full refund even if you request it before they deliver your order. Do not purchase from them.
Good, no complaints. I am a bit bummed at how sold out things are. That's awesome that business is booming for you guys, I just have to be quicker with my purchases lol Thank you though.
Amazing quality and weathering, the quoted manufacturing lead time was exactly right and the product arrived 9 days earlier than expected! Couldn't be happier. Thanks heaps guys
I want to give my experience with saber forge and Philip.
I ordered my saber and I got a very quick response to my order. I ordered the bane M K2 with veteran sound.
I have heard a lot of stories about sabers taking months to arriveAnd then when they get there they don't work.
I am grateful to say this was not my experience. My saber arrived in just a matter of weeks. And I was in contact with Philip through Facebook regularly. He kept me updated About my saber in how it was coming along.
When my saber arrived today everything was intact and the packaging was Immaculate.
I did have to The wheel for the Belt clip, And at 1st I did not know how to take out the blade plug.
However after posting to this site I got a quick answer from the community and then within a matter of minutes Philip privately message me and also told me what to do.
My saber is beautifully made very well constructed I was impressed with the weight and quality of work. The sound is phenomenal. I'm still learning how to switch from different sound fonts.
Over all my experience with saber forge has been A+
If I ever need any more light sabers I definitely will buy from saber forge. It was worth every penny.
Answer: The estimated lead time for an order depends on what items are included in the order. Orders are subject to the longest lead time for the items ordered. For example, if you order an Eco saber (which has an estimated lead time of 2-4 weeks) and you also order an Apprentice saber in Warrior, Veteran, Veteran RGB, or Hero tier (estimated 12-15 weeks) on the same order the lead time would default to the longer time frame. Per our website Help page, because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping
Answer: Shipping rates are calculated at checkout and vary depending on factors such as the total weight and size of your package, which shipping method you select at checkout, and final shipping destination. Your grand total including shipping costs will be visible to you prior to submitting payment and finalizing your order.
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)
Answer: The estimated lead time of an order depends on what items are ordered. Because we manufacture the brightest and most affordable high end made to order sabers and adaptive saber parts, there is a HUGE demand for our products that has created an estimated 12-15 week lead time for most orders. Rest assured we are working as quickly as we can to process all of our orders, including yours. Please keep in mind that unlike many of our competitors, our exquisite sabers are assembled in the USA, and not mass produced overseas, so they do take some time to produce. Some orders will require additional time for completion. Please also allow an additional 1-3 weeks for custom wraps. Some orders may require less time for production. Orders that include Eco sabers, Initiate tier sabers and loose adaptive saber parts without assembly packages only generally ship out within 2-4 weeks. That said, if your order also contains another product with a longer lead time, your order would be subject to the longest lead time. For more information, please use the link below; https://saberforge.com/pages/orders-shipping Once shipped, it takes 2-5 business days for delivery anywhere in the US. (Shipping times may vary during the holiday season due to higher than usual volumes of packages being shipped.)