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Swords KingdomReviews 50

3.2

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Swords Kingdom Reviews Summary

The company demonstrates a mixed reputation, with numerous customers praising the exceptional craftsmanship and quality of their products, particularly replica swords and collectibles. Many reviews highlight positive experiences with prompt delivery and responsive customer service. However, a significant number of customers report serious issues, including order delays, lack of communication, and difficulties in obtaining refunds. Concerns about the reliability of the company's operations and customer support are prevalent, suggesting a need for improved transparency and responsiveness to enhance overall customer satisfaction. Balancing product excellence with better service practices could strengthen their reputation.

This summary is generated by AI, based on text from customer reviews

service
28
value
27
shipping
28
returns
22
quality
27

We monitor reviews for authenticity

Michigan
1 review
1 helpful vote
Follow lesly G.
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I recently purchased the Final Fantasy Cloud Buster Sword from SwordsKingdom, and I am absolutely thrilled with my purchase! As a long-time fan of Final Fantasy, I had high expectations for this iconic sword, and SwordsKingdom exceeded them in every way.

First and foremost, the craftsmanship of the Buster Sword is impeccable. The attention to detail is stunning, from the intricate designs on the blade to the solid, durable construction. It feels incredibly authentic, like it was pulled straight out of the game. The weight and balance are perfect, making it not only a fantastic display piece but also a surprisingly comfortable sword to hold.

The customer service from SwordsKingdom was also top-notch. The ordering process was smooth and straightforward, and the sword arrived well-packaged and in perfect condition. Shipping was prompt, and I was kept informed throughout the entire process.

One of the highlights for me is the display stand that came with the sword. It allows me to showcase the Buster Sword proudly in my living room, where it has already become a conversation starter. Every friend who visits is in awe of its size and craftsmanship.

Overall, I couldn't be happier with my purchase from SwordsKingdom. If you're a Final Fantasy fan or a collector of replica swords, this Cloud Buster Sword is a must-have. It's a true piece of art and a fantastic homage to one of the most iconic weapons in gaming history. Highly recommended!

Date of experience: June 14, 2024
Georgia
2 reviews
0 helpful votes
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I recently got my hands on the Legolas Daggers from Swordskingdom, and I'm blown away! These daggers not only look amazing but also feel like they're straight out of Middle Earth. Every little detail, from the designs on the blades to the handles, is just perfect.

As someone who loves collecting cool weapons, I can say these daggers are a must-have. Whether you're a big fan of Tolkien's world or just appreciate well-made stuff, these daggers won't disappoint.

Plus, Swordskingdom's customer service was great. My order came quickly and was really well packed, so the daggers arrived in top condition.

Overall, I'm thrilled with my purchase. These Legolas Daggers are a real testament to Swordskingdom's craftsmanship. I highly recommend them if you want awesome replicas and top-notch service.

Date of experience: June 7, 2024
Canada
1 review
0 helpful votes
Follow Marge S.
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I recently purchased the Legolas Daggers from Swordskingdom and I must say, I'm beyond impressed! These daggers are not only beautifully crafted but also exude the elegance and precision reminiscent of the elven craftsmanship in Middle Earth. The attention to detail is impeccable, from the intricate designs on the blades to the carefully sculpted handles.

As a collector of fine weaponry, I can confidently say that these daggers are a standout addition to any collection. Whether you're a die-hard fan of Tolkien's works or simply appreciate quality craftsmanship, these daggers are sure to exceed your expectations.

Furthermore, the customer service provided by Swordskingdom was exceptional. My order arrived promptly and was securely packaged, ensuring that the daggers reached me in pristine condition.

Overall, I couldn't be happier with my purchase. These Legolas Daggers are a true testament to the skill and dedication of Swordskingdom's craftsmen. I highly recommend them to anyone in search of top-notch replicas and excellent service.

Date of experience: June 7, 2024
Oregon
1 review
0 helpful votes
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Bought a Claymore Sword from swordskingdom and i am more then happy with my purchase.
The order was delivered in just 5 days and the quality of the sword is amazing and the great customer service is a plus plus.

Date of experience: May 7, 2024
Texas
1 review
2 helpful votes
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I recently ordered an item from their store, and it arrived damaged from the US courier who picked up the order.

I submitted a claim to them showing the damage, and since then I've been told in order:

1. A replacement Item has been shipped. (with no tracking number)
2. That I needed to contact FedEx to start a claim. (This is generally the responsibility of the seller in most cases, and no documenation states otherwise from their site)
3. The Item is currently being held at customs and they will only release it once I provide a claim number from Fedex to them (This is Bullcrap because if it's held in customs then it would have a tracking number. Why wouldn't the website be willing to release that to me as proof?)

Avoid these individuals or you'll be stuck going through the ChargeBack process with your bank.

Date of experience: May 3, 2024
Canada
1 review
1 helpful vote
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I recently purchased the King Arthur Sword from Swordskingdom, and I'm thoroughly impressed! The attention to detail in the craftsmanship is outstanding, truly fit for royalty. From the intricate design to the sturdy construction, every aspect of the sword speaks of quality and authenticity.

Moreover, Swordskingdom's service was exceptional. The shipping was swift, and the sword arrived securely packaged, ensuring it reached me in perfect condition. Overall, a regal experience from start to finish.

Date of experience: March 19, 2024
GB
1 review
0 helpful votes
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SCAM!
February 12, 2024

Avoid! Didn't receive my sword. Tracking number provided is fake. They do not reply to my questions.

Date of experience: February 12, 2024
Missouri
1 review
3 helpful votes
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A complete scam of an alleged business. Ordered a sword on November 15,2023. Never received it. After waiting about a month with no communication from these thieves I attempted contact. Used their supposed live chat on their site and clearly a bot or whatever assured me they were on it and gave me a tracking number (which was never registered). It is now February of 2024 and after two other occasions of contacting their bogus chat and being assured they were sending and later re-sending the sword I filed a fraud charge with my credit card company. They are nothing but liars and thieves and stole $200 from me. DO NOT BUY from this FRAUDULENT BUSINESS.

Date of experience: February 5, 2024
Virginia
1 review
0 helpful votes
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Not a legit company
January 27, 2024

I ordered a Final Fantasy Hyperion Gunblade of Seifer Almasy for my son on November 24th, 2023. It arrived on the 29th and was broken. I reached out to swords kingdom multiple times on their website and emailed them using the email they provided me. I never had a response regarding the claim and elevated it to the BBB. Swords kingdom never replied to the BBB either. This Pakistani company ships garbage products that they do not stand by nor will they give you a refund.

Date of experience: January 27, 2024
New York
1 review
2 helpful votes
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No product
November 16, 2023

Ordered a product on 9/02. After a month I didn't receive it. After emailing several times, on 10/27, I was told to pay more for shipping as the dispatch team missed my package, or I could get a refund. I asked for a refund. I was told that I would get the refund by the end of that day on 10/27. Weeks went by with no refund and I sent several emails and did not hear back.

After not hearing from the company after multiple attempts, I contacted the Better Business Bureau to try and get my refund. They contacted the company and then I finally received my refund on 11/27.

Date of experience: November 16, 2023
District of Columbia
1 review
0 helpful votes
Follow Sage D.
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I never received an email with the purchase order. I never received my order. I finally got an email saying they were going to refund my money. I never got my refund! This is a scam don't order from them, they will keep your money!

Date of experience: November 2, 2023
New York
1 review
0 helpful votes
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Highly Recommended
October 26, 2023

I recently acquired the Berserk Guts sword replica, and I must say it has exceeded my expectations. As a die-hard Berserk fan, this purchase was a dream come true. Here's why I am thoroughly impressed:

1. Exceptional Detail: The level of detail on this replica is astounding. The hilt, guard, and blade faithfully capture the essence of the Dragonslayer, making it a true collector's piece.

2. Size and Weight: The sword's size and weight are on point. It's a hefty and massive weapon, just as Guts wields in the series, which adds to the authenticity and overall feel of the piece.

3. Display-Worthy: While I don't plan to use it for cutting (and I wouldn't recommend it either), it's a fantastic decorative piece. It's proudly on display in my collection, and it never fails to catch the eye of visitors.

4. Solid Build: The sword is well-constructed from sturdy materials, ensuring its durability for long-term enjoyment.

Overall, if you're a Berserk enthusiast like me, this Guts sword replica is a must-have. It's not just a collectible; it's a piece of art that pays homage to the incredible world created by Kentaro Miura. While it may not be a practical weapon, it's a symbol of our love for the series and a testament to Guts' indomitable spirit.

If you're considering adding this piece to your collection, I highly recommend it. It's more than just a sword; it's a tangible connection to the epic tale of Berserk.

Date of experience: October 25, 2023
Texas
1 review
1 helpful vote
Follow SAYEED P.
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I recently purchased a sword from Swordskingdom as a gift, and prior to shipping I had asked them via live chat if the scabbard/sheath was the same as the one used in the TV show Ertugrul. They simply responded "yes". Unfortunately, after receiving the item I immediately noticed the scabbard was not the one from the show.

When I contacted Swordskingdom asking about a return/refund, they claimed the scabbard was not pictured and therefore not eligible for return. I explained that I had specifically asked if it matched the show's version, and they had confirmed it did. The agent asked me for proof of this claim. Since I did not save the chat transcript or take a screenshot, I could not provide evidence.

I asked the agent to check their chat history to verify my claim, but soon after the chat disappeared and I lost the ability to message them. Clearly they were unwilling to take responsibility for the incorrect information their representative had provided.

As this was intended as a gift, I went ahead and ordered the correct version from another seller. But I want to caution other customers - when chatting with Swordskingdom, be extremely detailed in your questions and remember to save transcripts and screenshots. Their willingness to provide inaccurate information and then refuse returns when the product doesn't match their claims is very concerning. I'm sharing my experience so others don't find themselves in the same frustrating situation.

Date of experience: October 3, 2023
Canada
1 review
0 helpful votes
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Best Quality Anduril Sword
June 1, 2023

Best quality Anduril sword arrived in just 7 days and the scabbard and wall mount was a bonus.
Highly Recommended

Date of experience: June 1, 2023
GB
1 review
0 helpful votes
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Amazing Quality Kind Theoden Sword
May 31, 2023

Purchased a King Theoden Sword From Swordskingdom, the design of the King Theoden Sword is impeccable. Every aspect, from the blade to the hilt, exudes a regal and majestic presence. The stainless-steel blade is expertly forged and polished to perfection, reflecting the light with a mesmerizing glow. The engravings and etchings along the blade and hilt capture the essence of the iconic sword, bringing it to life.

The hilt of the sword is a true testament to the skill and artistry of the craftsmen. The ornate and intricately designed pommel and crossguard showcase the noble heritage of Rohan, exuding strength and authority. The grip, wrapped in high-quality leather, provides a comfortable and secure hold, ensuring that wielding the sword feels natural and empowering.

What truly sets the King Theoden Sword apart is its ability to transport me into the world of Middle-earth. Holding this sword makes me feel like I am a part of the epic battles fought in the defense of Rohan. It ignites a sense of courage and determination, just like the valiant King Theoden himself.

The quality of the King Theoden Sword is outstanding. It arrived carefully packaged and in pristine condition, a testament to the seller's dedication to customer satisfaction. The customer service was exceptional, answering my questions promptly and providing a seamless purchasing experience.

Date of experience: May 31, 2023
GB
1 review
0 helpful votes
Follow Zack P.
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I bought the Berserk Guts Sword From Swordskingdom. The product itself has exceeded my expectations in every way. The quality is exceptional, and it functions flawlessly. The attention to detail and craftsmanship are evident, making it clear that this company takes pride in delivering top-notch products.
I would like to commend Swordskingdom's outstanding customer service. Whenever I had a question or needed assistance, This Store's team was quick to respond and provided helpful and friendly support. It's refreshing to encounter a company that genuinely values its customers and goes the extra mile to ensure their satisfaction.

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
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I ordered Sword of Thorin from Swordskingdom for my husband. My husband loves it! My long time lord of the rings and hobbit loving fan of a husband almost did a back-flip when he opened it! He shows it off every chance he gets. Very accurate and true to the design in the movies.
Highly Recommended

Date of experience: May 18, 2023
Minnesota
1 review
0 helpful votes
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I bought a Berserk Guts Sword from this store for my son as he is a big fan of berserk.
He loved the sword. The quality of the sword is just amazing same as shown in the manga.

Date of experience: February 14, 2023
Alaska
1 review
2 helpful votes
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Theft
January 16, 2023

Ordered a sword for my father, from a game he really enjoys, about a month ago, got the order number... and nothing else. I can see the money was withdrawn on the day after, but I haven't received any updates. Tried logging into their website, which no longer seems to be working, and it's not on the orders tab. Tried calling their dead phone number, which seems to perpetually be busy. They've essentially stolen money from me.

Date of experience: January 16, 2023
Norway
1 review
0 helpful votes
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I ordered three swords from Swords Kingdom uk in November 2021, which were to be delivered before Christmas 2021.
Due to production issues they were delayed, not a huge problem for me as they were not presents, but when they finally arrived one was very unbalanced.

When contacting Swordskingdom asking for a replacement they seemed helpful. I provided photos, and they asked for video which I also provided.
They apologised and promised a replacement, this was promised January 22nd 2022.

After waiting several months, and reaching out numerous times I was finally promised a refund. At this point I have waited over 9 months since placing my order. The initial person who promised me a refund was named Ami at the websites live chat.
They have promised a refund to my card twice now, but I have still not received it. I have reached out again without a reply.

Maybe you will finally refund me Swords Kingdom?
I am terribly disappointed as i thought I had found a good shop to recommend to other dancers..

Date of experience: November 5, 2022

From the business

Swords Kingdom is the premier store to buy the best Replica Swords & Replica Weapons with real details & discounts ensuring durability & elegance!


swordskingdom.com
New York, NY, United States