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Swords Kingdom

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Texas
2 reviews
0 helpful votes
Follow Rhoda N.
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I recently got my hands on the Legolas Daggers from Swordskingdom, and I'm blown away! These daggers not only look amazing but also feel like they're straight out of Middle Earth. Every little detail, from the designs on the blades to the handles, is just perfect.

As someone who loves collecting cool weapons, I can say these daggers are a must-have. Whether you're a big fan of Tolkien's world or just appreciate well-made stuff, these daggers won't disappoint.

Plus, Swordskingdom's customer service was great. My order came quickly and was really well packed, so the daggers arrived in top condition.

Overall, I'm thrilled with my purchase. These Legolas Daggers are a real testament to Swordskingdom's craftsmanship. I highly recommend them if you want awesome replicas and top-notch service.

Date of experience: June 7, 2024
GB
1 review
0 helpful votes
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I bought the Berserk Guts Sword From Swordskingdom. The product itself has exceeded my expectations in every way. The quality is exceptional, and it functions flawlessly. The attention to detail and craftsmanship are evident, making it clear that this company takes pride in delivering top-notch products.
I would like to commend Swordskingdom's outstanding customer service. Whenever I had a question or needed assistance, This Store's team was quick to respond and provided helpful and friendly support. It's refreshing to encounter a company that genuinely values its customers and goes the extra mile to ensure their satisfaction.

Date of experience: May 22, 2023
Canada
1 review
0 helpful votes
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I recently purchased the King Arthur Sword from Swordskingdom, and I'm thoroughly impressed! The attention to detail in the craftsmanship is outstanding, truly fit for royalty. From the intricate design to the sturdy construction, every aspect of the sword speaks of quality and authenticity.

Moreover, Swordskingdom's service was exceptional. The shipping was swift, and the sword arrived securely packaged, ensuring it reached me in perfect condition. Overall, a regal experience from start to finish.

Date of experience: March 19, 2024
Oregon
1 review
0 helpful votes
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Bought a Claymore Sword from swordskingdom and i am more then happy with my purchase.
The order was delivered in just 5 days and the quality of the sword is amazing and the great customer service is a plus plus.

Date of experience: May 7, 2024
Washington
1 review
2 helpful votes
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No product
November 16, 2023

Ordered a product on 9/02. After a month I didn't receive it. After emailing several times, on 10/27, I was told to pay more for shipping as the dispatch team missed my package, or I could get a refund. I asked for a refund. I was told that I would get the refund by the end of that day on 10/27. Weeks went by with no refund and I sent several emails and did not hear back.

After not hearing from the company after multiple attempts, I contacted the Better Business Bureau to try and get my refund. They contacted the company and then I finally received my refund on 11/27.

Date of experience: November 16, 2023
Canada
1 review
0 helpful votes
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I ordered Sword of Thorin from Swordskingdom for my husband. My husband loves it! My long time lord of the rings and hobbit loving fan of a husband almost did a back-flip when he opened it! He shows it off every chance he gets. Very accurate and true to the design in the movies.
Highly Recommended

Date of experience: May 18, 2023
Minnesota
1 review
2 helpful votes
Follow Steven W.
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I recently ordered an item from their store, and it arrived damaged from the US courier who picked up the order.

I submitted a claim to them showing the damage, and since then I've been told in order:

1. A replacement Item has been shipped. (with no tracking number)
2. That I needed to contact FedEx to start a claim. (This is generally the responsibility of the seller in most cases, and no documenation states otherwise from their site)
3. The Item is currently being held at customs and they will only release it once I provide a claim number from Fedex to them (This is Bullcrap because if it's held in customs then it would have a tracking number. Why wouldn't the website be willing to release that to me as proof?)

Avoid these individuals or you'll be stuck going through the ChargeBack process with your bank.

Date of experience: May 3, 2024
Tennessee
1 review
0 helpful votes
Follow Sage D.
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I never received an email with the purchase order. I never received my order. I finally got an email saying they were going to refund my money. I never got my refund! This is a scam don't order from them, they will keep your money!

Date of experience: November 2, 2023
Missouri
1 review
3 helpful votes
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A complete scam of an alleged business. Ordered a sword on November 15,2023. Never received it. After waiting about a month with no communication from these thieves I attempted contact. Used their supposed live chat on their site and clearly a bot or whatever assured me they were on it and gave me a tracking number (which was never registered). It is now February of 2024 and after two other occasions of contacting their bogus chat and being assured they were sending and later re-sending the sword I filed a fraud charge with my credit card company. They are nothing but liars and thieves and stole $200 from me. DO NOT BUY from this FRAUDULENT BUSINESS.

Date of experience: February 5, 2024
Michigan
1 review
1 helpful vote
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I recently purchased the Final Fantasy Cloud Buster Sword from SwordsKingdom, and I am absolutely thrilled with my purchase! As a long-time fan of Final Fantasy, I had high expectations for this iconic sword, and SwordsKingdom exceeded them in every way.

First and foremost, the craftsmanship of the Buster Sword is impeccable. The attention to detail is stunning, from the intricate designs on the blade to the solid, durable construction. It feels incredibly authentic, like it was pulled straight out of the game. The weight and balance are perfect, making it not only a fantastic display piece but also a surprisingly comfortable sword to hold.

The customer service from SwordsKingdom was also top-notch. The ordering process was smooth and straightforward, and the sword arrived well-packaged and in perfect condition. Shipping was prompt, and I was kept informed throughout the entire process.

One of the highlights for me is the display stand that came with the sword. It allows me to showcase the Buster Sword proudly in my living room, where it has already become a conversation starter. Every friend who visits is in awe of its size and craftsmanship.

Overall, I couldn't be happier with my purchase from SwordsKingdom. If you're a Final Fantasy fan or a collector of replica swords, this Cloud Buster Sword is a must-have. It's a true piece of art and a fantastic homage to one of the most iconic weapons in gaming history. Highly recommended!

Date of experience: June 14, 2024
Canada
1 review
2 helpful votes
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Horrible customer service!
September 16, 2022

I ordered a sword from Sword Kingdom and they sent the wrong item. That happens, I understand but my attempts to rectify this was horrible. First, no one would return my emails. The phone was never picked up. Eventually I did connect with someone through their chat who looked into it, admitted their error and gave me my options. I wanted a refund which never happened. Since then I have tried several times to contact them and have been ignored. This was an incredibly frustrating experience.

Date of experience: September 16, 2022
Canada
1 review
0 helpful votes
Follow Marge S.
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I recently purchased the Legolas Daggers from Swordskingdom and I must say, I'm beyond impressed! These daggers are not only beautifully crafted but also exude the elegance and precision reminiscent of the elven craftsmanship in Middle Earth. The attention to detail is impeccable, from the intricate designs on the blades to the carefully sculpted handles.

As a collector of fine weaponry, I can confidently say that these daggers are a standout addition to any collection. Whether you're a die-hard fan of Tolkien's works or simply appreciate quality craftsmanship, these daggers are sure to exceed your expectations.

Furthermore, the customer service provided by Swordskingdom was exceptional. My order arrived promptly and was securely packaged, ensuring that the daggers reached me in pristine condition.

Overall, I couldn't be happier with my purchase. These Legolas Daggers are a true testament to the skill and dedication of Swordskingdom's craftsmen. I highly recommend them to anyone in search of top-notch replicas and excellent service.

Date of experience: June 7, 2024
Colorado
1 review
2 helpful votes
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Theft
January 16, 2023

Ordered a sword for my father, from a game he really enjoys, about a month ago, got the order number... and nothing else. I can see the money was withdrawn on the day after, but I haven't received any updates. Tried logging into their website, which no longer seems to be working, and it's not on the orders tab. Tried calling their dead phone number, which seems to perpetually be busy. They've essentially stolen money from me.

Date of experience: January 16, 2023
GB
1 review
0 helpful votes
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Sent a broken sword
January 27, 2022

Ordered a sword that arrived 21/12/22 the pommel was bent. I emailed them straight away but have not heard a response and it's been over a month. Won't respond through their online chat. Not worth the risk of buying from them.

Date of experience: January 27, 2022
Utah
1 review
1 helpful vote
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Scam
April 15, 2021

I bought a sword they apparently didn't even have and got offered a refund and then waited a month and kept asking in the pop up chat whats happening and they didn't help at all. Phone number doesn't get answered and emails don't get responded to. Maybe if you're lucky and buy something they have you'll get it but I'll never know. This site is gambling.

Date of experience: April 15, 2021
GB
3 reviews
3 helpful votes
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Terrible!
October 7, 2019

Dangerous! Ordered with no mention they were shipping from Pakistan. Had duty fees and then item was seized by border force. Emails to sword kingdom ignored as no telephone number. Online chat useless. Messed about. Raising dispute with my bank as company ignoring me about refund. Need to report to trading standards

Date of experience: October 7, 2019
Pakistan
1 review
4 helpful votes
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I would definitely give a 5 star rating to this business. They are probably the best in their field. Better than other expensive swords sellers. I have used their service so many times and each time they deliver my product before time.

Date of experience: June 22, 2015
Pakistan
1 review
6 helpful votes
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High Quality Replicas
February 19, 2019

Seems like I just found the Store that finally meets my expectations. I have a huge collection of replica items bought from different platforms, but I would admit that their support is truly fantastic. They have lots of new items with some great deals and promos going on. Would definitely recommend to other swords lovers.

Date of experience: February 19, 2019
Nevada
1 review
3 helpful votes
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Scam - Never Received Item or Refunded.
January 15, 2022

I ordered a Keyblade replica back in March of 2021. The site still shows my order as pending as of January 2022. I have emailed them multiple times requesting an update or refund and have received no reply or indemnification. The chat function of the website gets no response either. Total waste of $86. Save your money. Don't buy anything from this scam site.

Date of experience: January 15, 2022
South Carolina
2 reviews
3 helpful votes
Follow Too T.
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Of course they would blame the team of Sitejabber themselves. This is the mentality of Swordskingdom. Rather than try to be on the positive side of customer service, their answer is to defend themselves rather than try to help. Yes, I received their request for information to "identify" myself. However, this is a case where I'd rather not get into it with them as it took me years to get over this injury. The very last thing I want to do is to open those wounds. I wrote this review for others to be very careful dealing with them. Individuals buying one or two items can be very happy, but do not, I repeat, do not, purchase wholesale lots from them! They will send you every piece of garbage they have...

Too many plaque issues to even discuss
Typical plaque quality
Cracked hilt
Many blades come rusted. This is one of the good blades...
+7
Date of experience: May 14, 2018

Stay Away!
January 17, 2018
Previous review

I put my trust and money with SK becoming a USA distributor for them. I purchased over 500 swords after the initial few sample orders. What I ended up receiving was nothing but junk! It has taken me years to sell off these swords after investing hundreds of hours to repair them. It has been a great learning experience on how to make blades look good, however, the pain of it all was not worth it. I even got suckered into shipping product on my dime for sales they made with the promise I would get replacements on the next order. They even stole my design work such as the Legend of The Seeker sword, He-Man and even The Sword of Griffindor. Just stay away and buy from trusted sources.

Date of experience: January 17, 2018

Overview

Swords Kingdom has a rating of 3.5 stars from 50 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Swords Kingdom most frequently mention customer service, perfect condition and top notch. Swords Kingdom ranks 2nd among Swords sites.

service
28
value
27
shipping
28
returns
22
quality
27