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RvinylReviews 1,653

3.9

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Rvinyl Reviews Summary

The company generally enjoys a positive reputation for its product quality, with many customers appreciating the variety and reliability of the tint and vinyl options. Quick shipping and effective communication are frequently highlighted as strengths. However, concerns arise regarding customer service, particularly in handling returns and installation issues, with some customers feeling unsupported or dissatisfied with shipping costs and delays. Overall, while the company has a solid foundation of loyal customers, addressing the highlighted service shortcomings could enhance customer satisfaction and retention.

This summary is generated by AI, based on text from customer reviews

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Mississippi
1 review
0 helpful votes
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Delivery
September 17, 2024

Weeks and my package has still not arrived not eat at this point or communication

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Missing back side tint
September 17, 2024

I am missing two back side of my 4runner got back glass, back door, front door, and two windshield ones.

Date of experience: September 6, 2024
Missouri
1 review
0 helpful votes
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Outstanding customer service
September 16, 2024

Originally my order was shipped incorrectly, I emailed with the issue and Mariel S immediately responded and corrected the order and shipped it to me the next day so I could complete my project. Great job Mariel S!

Date of experience: September 6, 2024
Washington
1 review
0 helpful votes
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Disappointed
September 16, 2024

I tore trying to remove it from the backing so it went into the trash

Date of experience: September 6, 2024
Ohio
1 review
1 helpful vote
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It made me pick a star. I would have selected negative star to be honest. But this company is okay with one star. A business with no respectable moral, ethics, and values should not be open. They are knowing selling undercut and misaligned precut tint and do not accept customer returns or give full refunds. I asked for an attachment via email of the community guidelines on their website,because it wouldn't open. It's been over two months and no attachment sent. I don't think any community guidelines were ever wrote and they just said they had them. When asked for a supervisor name and contact info. I was instructed that they couldn't give that out. I ask to have their supervisor reach out to me via email. I'm not holding my breath. I've still got a bad taste in my mouth.

Date of experience: September 6, 2024
Indiana
1 review
0 helpful votes
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Followup
September 16, 2024

I appreciate the followup communication to ensure both reception of my order and my experience. Thank you!

Date of experience: September 6, 2024
North Carolina
1 review
0 helpful votes
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Awesome! Thanks
September 15, 2024

Exactly what I needed, thank you for the excellent product.

Date of experience: September 5, 2024
Washington
1 review
0 helpful votes
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No return policy on rvinyl.com
September 15, 2024

I ordered the wrong color, that part is clearly my fault. The issue: Rvinyl offers a return policy when they sell through Amazon, but not when ordering direct from Rvinyl itself. Puzzling, but lesson learned is to not buy direct from Rvinyl if not 100% certain on color

Date of experience: September 5, 2024
Pennsylvania
1 review
0 helpful votes
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Good price, slow shipping
September 15, 2024

Price, options, & selection are good, but it took over a week for the package to be received by USPS from when I received the "shipping notification" e-mail. Took too long based on what my clients expwct from me.

Date of experience: September 5, 2024
Michigan
1 review
0 helpful votes
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Nice
September 14, 2024

Great service fast delivery accurate product description

Date of experience: September 4, 2024
Arizona
1 review
0 helpful votes
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Custom Kits Don't Always Fit
September 13, 2024

I ordered a custom dash kit in carbon fiber for a 2024 Kia Sportage. The listing said it was for 2023-24 models, but the most important piece that I was interested in was for the gear shift center console. The kit I received had a gear shift console piece for lower trim models of the vehicle and not for my specific model which has a push button ignition with the switch on that center console. There was no way to make the piece in the kit fit my vehicle since it was smaller than my gear shift console and didn't have the cut out for the Start/Stop button. I contacted Rvinyl several times via the website contact form. I explained what piece I needed and included photos. They first sent me a replacement piece for the gear shift console, but it was the same as the original and not for my model trim. I finally was able to get an email address for the sales department and after sending them a full description of the issue, was told they didn't have a kit for my vehicle and didn't know when they would update their kits to include my vehicle's specifics. They did allow me a store credit for the cost of the kit I ordered.

Date of experience: September 3, 2024
Illinois
1 review
0 helpful votes
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So quick and super reasonable price!
September 13, 2024

I really love the color! I got it so fast than I expected. And to be honest, It was little sus when it said reflective and it seems not really on the photo but it is so amazing.! I might order more again.

Date of experience: September 3, 2024
Virginia
1 review
0 helpful votes
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Great
September 13, 2024

Great jndsjkndkjs njksndjksnsjkndkjsnfjk njks nkjsnf jksn

Date of experience: September 3, 2024
Virginia
2 reviews
0 helpful votes
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Mostly positive experience
September 12, 2024

I like that RVinyl is competitive in pricing on smaller orders of vinyl wrap; their $9.99 flat rate shipping is what sealed the deal for my business.

I only knock a point off my rating because they also harass you with, "Hey! You have items in your cart that you haven't purchased! You wanna complete your purchase now?" emails. I hate those, especially when I'm not an existing customer, and you're contacting me with info from a half-completed order.

Date of experience: September 2, 2024
Wisconsin
1 review
0 helpful votes
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Whoops
September 11, 2024

Actually I needed to replace one of the panels and thought these were those parts. I really didn't need "tint" film. So a wasted cost for me.

Date of experience: September 1, 2024
Virginia
1 review
0 helpful votes
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Upset
September 10, 2024

The wrap was not as described and when I asked for a return and refund they denied it. If I knew that they would deny the return, I would have never purchased.

Date of experience: August 31, 2024
Florida
1 review
0 helpful votes
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Great Prices fast shipping!
September 9, 2024
Updated review

Always a pleasure. Love that they have what I need at fair prices!

Date of experience: August 30, 2024

Great Prices fast shipping!
July 7, 2024
Previous review

Came in clutch for a project! In stock shipped fast allowing me to beat the deadline and impress the clients!

Date of experience: June 27, 2024
Louisiana
1 review
0 helpful votes
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Nice packing
September 8, 2024

Received on times Fast delivery, Nice packing & great service. Highly recommended!

Date of experience: August 29, 2024
Virginia
2 reviews
0 helpful votes
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The website makes the material selection process extremely easy and offers a very interesting variety of materials for various uses. I was very satisfied with the delivery time. We have not yet installed the material but it is of excellent quality.

Date of experience: August 29, 2024
Illinois
2 reviews
0 helpful votes
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Great service
September 7, 2024

Easy to find and select the vinyl I was looking for and easy to complete my order. Looking forward to ordering again in the future as vinyl needs arise.

Date of experience: August 28, 2024

From the business

Restyle your car, truck or SUV with our custom dash kits, window tint and caliper covers. Tune your ride with headlight and taillight tint covers. Shield it from road rash with paint protection kits and wheel bands. Shop through our wide variety of int...


rvinyl.com
Founded in 2003
Brooklyn, NY
+70