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RushOrderTeesReviews 1,655

4.8

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.8 stars from 1,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 6th among T Shirts sites.

service
125
value
106
shipping
98
quality
120
This company responds to reviews on average within 2 days
Florida
2 reviews
0 helpful votes
Follow andy f.
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Poor customer care
September 12, 2016

Order placed Saturday 9/3, "promised" proofs would be available in a few days.
No proofs by Tuesday, promised for Wednesday.
No proofs by Wednesday, promised for Thursday.
No proofs Thursday orimised for Friday.
No proofs Friday called again Saturday 9/10. Was told no designers working, promised they would contact me today Monday 9/12 in the morning... nobody contacted me.
Spoke on customer "live chat" first guy cut me off, the second guy wouldnt answer why all the proevious people had lied and why noone had contacted me, gave a stock answer that the T design proof and delivery are "subject to their production schedule"
The guarantee is therefor worthless. Sure I dont pay for something I dont get, but thats not the issue... the issue is, we depended on these guys, they let us down, disappointed everyone in our group, and there is nothing I can do about it, and its now too late to get the Ts elsewhere.

Date of experience: September 12, 2016
California
1 review
1 helpful vote
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NO CUSTOMER SERVICE AT ALL! I have been trying for 3 days to get ahold of anyone, at all, EVER, at either their "Live" chat (lie! Nothing more than sending an email that will NEVER be answered) and their "24/7" (yah right!) phone number for assistance because their f-ing design software SUCK SO BAD. I have called no less than 10 times over three days and NOT ONCE has the phone been answered. That's right NOT ONE SINGLE TIME. I have been hung up on after 8 rings every single time. Then they block you from writing a review unless you have experienced the miracle of actually being able to accomplish and order. Do NOT waste your time!

Date of experience: November 26, 2014
California
1 review
3 helpful votes
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The more you buy, the more you save! They gave me 5 free tees since I ordered over 30. Fast and free delivery too! I will order from them again in the future.

Date of experience: April 16, 2014
Pennsylvania
1 review
3 helpful votes
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Good afternoon, Rush Order Tees –
I want to send a quick note to express my gratitude for an amazing purchasing experience. I was given a daunting task to order t-shirts for a race in which my company will be participating. The internet is flooded with similar companies like yours and I was overwhelmed with all the offerings, but Rush Order Tees stood apart from the rest. You may offer the same products as your competitors, but your service is beyond exceptional.

I was contacted by Leslie McFarland and she answered several inquiries I had about your products. Her responses were quick and helpful. We emailed back and forth and I decided to contact her via phone. She continued to be just as helpful providing suggestions, substitutes, sizing recommendations, etc. She knew exactly what I wanted and made this process painless.

It is very hard to come by great service representatives. Leslie is very personable and knows how to handle customer problems and provides solutions fast.

Thank you so much for retaining great talent. Earl Energy plans on continuing business with Rush Order Tees!
Liz

Date of experience: February 12, 2011
Pennsylvania
1 review
2 helpful votes
Follow Marc M.
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Cool site, I did not know you could design a custom t-shirt online with screen printing until I found rushordertees. I loved the interface they had. They were able to clean up my artwork for me and gave me updates every step throughout the process! I got a text message to my cell which alerted me that my final proof was emailed to me. They were even 2 days early on their delivery to me, I did not worry for one second I would not have my tees on time.

Date of experience: November 14, 2009