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RushOrderTeesReviews 1,655

4.8

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.8 stars from 1,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 6th among T Shirts sites.

service
125
value
106
shipping
98
quality
120
This company responds to reviews on average within 2 days
Florida
2 reviews
0 helpful votes
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Business TEE Shirts
November 23, 2019

Worst customer service in this country! Hateful, rude, unprofessional. Female who answered the phone was horrible. Late and dishonest about delivery. Shirts were unisex and listed as women shirts. Do not care about the customer. I hope the American Citizens read this. This company is a disgrace to business. They have a chat app on their website no one ever answers. They have a client pay for express but cant get the product to them at specified time. HORRIBLE CUSTOMER SERVICE! They need to go out of business. THE WORST CARE OF A CUSTOMER. Rude, disgraceful, unprofessional, inconsiderate the worst example of business gone wrong.

Date of experience: November 23, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Margaret. I responded to your facebook comment. We apologize for everything on our end. We want to make things right for you. Can you send me an email with your order number? Thanks! (m.lince@rushordertees.com)

Massachusetts
1 review
2 helpful votes
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I'm so happy!
November 20, 2019

I recently started a business and I've needed to outfit my guys. I did a test order of shirts and I was so happy I ordered again the next day. Since then I've ordered 7 more individual styles of shirts and sweatpants! Rush Order Tees has become my de facto outfitter. I'm so happy with the products and the printing looks exactly like I had hoped it would!

Date of experience: November 18, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Ryan! Thank you for the kind words! Glad you chose us to print shirts for your business! We appreciate you sending us pics! Your prints came out great! Let us know when you need to place another order for your business!

Pennsylvania
1 review
0 helpful votes
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Baseball Uniforms
October 16, 2019

I was in charge of ordering the baseball uniforms for the kids fall ball league. A friend of mine recommended rush order tees since they were a local company. Rush Ordee Tees did not disappoint. I used their site to create the team logo. It was really easy. Tons of fonts and clipart to choose from. It took me five minutes. I ended up ordering screen printing on the front and got custom vinyl names and numbers on the back for the baseball tees. I only got screen printing on the hoodies. Lastly, my sales representative recommended embroidering my design on the hats. The hats look top notch. I am very pleased with the whole process and the final product I received.

Date of experience: October 15, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Jesse! Glad we could hook the team up with some swag for your fall ball league! Let us know about future orders! Talk soon!

Michigan
1 review
0 helpful votes
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Perfect Quality
October 15, 2019

I needed shirts for my church group. It was a very large order and I was nervous about the quality. When I received my order it looks like every single shirt was given special care. The shirts were a big hit with everyone and we have been getting compliments on the colors.

My sales representative Mike Weakly was very thorough with me when deciding what garment and sizes I should choose. He followed through with me through the whole approval process. I got to see my proofs and make some small changes. My artist left some notes for me so I could see what the changes were. I got to approve my artwork then was alerted about my shipping info. My package ended up coming a day sooner than I expected!

I love this company. I will be recommending their services to my community. I cant wait to place my next order around christmas time! Thank you rush order tees. God bless.

Date of experience: October 14, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Suzy! That is great to hear you chose us to print your shirts for your church! Glad Mike was able to help you out! Let us know when you all want to place another order!

Pennsylvania
1 review
0 helpful votes
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I just drove over to the printfly facility to pick up my order of shirts! What a cool place! The staff was extremely friendly and helpful. They instructed me to sit in the waiting room while I waited for them to bring out to me my shirts. The waiting room had a really cool graffiti artwork on the wall with comfy couches and chairs. My sales rep greeted me with my shirts. It is really nice to get to meet the people who you trust to take care of your order. My shirts came out perfect and I can't wait to place another order!

Date of experience: October 14, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Mary! We appreciate the compliment about our facility! Let us know when you want to come back for some more shirts!

Pennsylvania
1 review
0 helpful votes
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Last Minute Big Rush
October 13, 2019

Rush Order Tees came through for my last minute order. I needed 300 shirts for a fall festival. I was really nervous that I wouldn't have t-shirts for my event. After shopping around different companies, Rush Order Tees were able to come through with a guaranteed delivery date to save the day. Their customer service were so helpful and the final product was exactly as I imagined. It was a super easy process. I will be ordering again for my next event.

Date of experience: October 11, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Vincent! Glad we could get you those last minute shirts for your festival. Let us know when the next event is so we can print some more shirts for you!

Pennsylvania
1 review
0 helpful votes
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Ready for More!
October 8, 2019

We ordered t-shirts for the first time using Rush Order Tees last month for a work conference. Before Rush Order - we spent countless tries on finding a printer to help with no luck. Rush Order Tees was helpful throughout the order process. They made sure we had exactly what we needed, sent proofs for approval before they printed, and even followed up after we placed to ensure everything was correct! Thank you so much! You now have a customer for life. Our next event is coming soon. We'll be back for more!

Date of experience: October 8, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Michelle! Glad you chose us to be your printing company! Sounds like you had a great overall experience! Let us know when you want to place another order!

Pennsylvania
1 review
0 helpful votes
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We had an order for 500 shirts needed for an event on a friday.
We placed the order on a Wednesday afternoon. 2 other printers had already promised us that they could do it and they all let us know last minute that they could not handle the print with this turnaround time.

Granted, the print was complex, high detail, 6 colors, but we had given the other two printers 2 weeks to deliver and the other printer 1 week to deliver after our first printer let us down. We have no idea why a printer would say yes if they could not in fact do it in time, but it happened to us twice in a row. We searched for a fast turnaround printer and came up with RushOrderTees. I called to get in touch with someone and they picked up right away, which was pretty awesome. I hate dialing through to eventually get to an operator that sends me to a representative. They just picked up right off the bat.

Thank you guys. The shirts were fantastic and the team couldn't believe that we got it done. I'll reach out when our next event comes up, I'm not going to mess around with other printers anymore.

Date of experience: October 5, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Jamie! Glad we could hook you up with a last minute order. Rush orders are our specialty. Let us know when you need us to print some more shirts! :)

Pennsylvania
1 review
0 helpful votes
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I ordered shirts last minute for an event I did and never expected them to arrive so fast! The shirts are super high quality too and the graphic is very professionally done exactly likes something you'd buy in a store! 10/10 would recommend.

Date of experience: October 5, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Lauren! We are happy you love your prints! We really appreciate the love. We are looking forward to your next order!

Pennsylvania
1 review
2 helpful votes
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Worst t-shirt company I have ever ordered from. Worst customer service I have ever experienced. I have never been more unhappy with an order I've placed for my agency than when dealing with RushOrder Tees. They sent me the completely wrong color shirt and refuse to make it right at no cost, but want me to pay again. Impossible to get ahold of their customer service reps. I've been waiting 2 weeks to talk to someone about this order and when they finally emailed me back, they are out of office. Complete crap. DO NOT RECOMMEND. Will warn on every site I can.

***After I left several reviews of this company, a member of their service team reached out to me and completely made everything right and sent me the corrected order at no cost. He was very helpful, understanding and kind about the situation. Will use again if dealing with this same representative.

Date of experience: August 22, 2019
New York
1 review
0 helpful votes
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Great experience
June 26, 2019

My friends and I had a trip planned together and decided to get T-shirts made last minute and Rushordertees came to our rescue! We designed the shirts online and had them at our doorstep 3 days later! It was the highlight of our trip!

Date of experience: June 26, 2019
Pennsylvania
1 review
0 helpful votes
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Awesome Service!
June 16, 2019

Me and my buddies have a golf event every year - this year, we got our order (from another company) of polos and hats and they were totally wrong. We only had a few days before the event and didn't have any hats or polos for 60+ people! We called RushOrderTees - they were super helpful over the phone, understood we needed them fast, and they got them done for us. They were absolutely PERFECT. RushOrderTees earned annual customer and will be recommending them to everyone at the tournament tomorrow. Thanks so much!

Date of experience: June 16, 2019
Pennsylvania
1 review
0 helpful votes
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Fast and friendly!
June 16, 2019

When I thought I had waited too long to order my family reunion t-shirts, RushOrderTees came through and saved the day. I thought my procrastination meant I'd never get the shirts in time for my reunion, but RushOrderTees actually got them here a day early! Their customer service team was always helpful and responsive and the t-shirts were a huge hit. I'll definitely be using them for future reunions or any other custom apparel needs.

Date of experience: June 16, 2019
Ohio
1 review
0 helpful votes
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I wanted a custom shirt for a specific occasion on a specific date. The shirt was terribly expensive because I wanted only one shirt, $32.32 for one shirt with a photo and one word under the photo. I needed it by Friday, on the shipping options there was an option "Guarantee delivery by Friday" for $21.99 extra. Now I'm at $54.31 for one shirt delivered by Friday. Friday rolls around, late in the day and I start to worry so I log in to track the package and their website actually says that the order is on time for guaranteed delivery on Monday. What kind of nonsense is that? I have the email to prove the Friday guarantee - and they certainly took my money. I call the tollfree number, nobody answers. I called 5 more times over the next hour, nobody there but they wanted me to leave a voicemail. Rush Order Tees has poor practices and non-existent customer service.

Date of experience: June 15, 2019
Indiana
1 review
1 helpful vote
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Dont order!
June 14, 2019

Horrible service! No one ever answers the phone and my order is now late. You will not get order when it says gauranteed by the date given. Wish i had never ordered. Im going to talk to my bank. Seems like company is a fraud. No one is available to ever chat online either. DONT order from them! Very upset this was supposed to be a fathers day gift now it wont be here by then when it was supposed to be. Regret ordering from rushordertees

Date of experience: June 14, 2019
Germany
2 reviews
2 helpful votes
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I have to hound them for every piece of information. At this point the order is late by 6 days. I have no tracking number (which was promised) and no product

Date of experience: June 6, 2019
Illinois
1 review
0 helpful votes
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"Review as of 5/31/19:
I ordered onesies through the site as a surprise for my wife's birthday. Though I paid a significant amount for expedited shipping, and the item was supposed to arrive today, RushOrderTees was not able to provide the item today. Rather, I was left to discover the fact that the item wouldn't arrive until June 1, with no communication whatsoever from the company to inform me that the items would be delayed and conflicting explanations as to why the items weren't shipped out on time. To their credit, since the items were of no use to me, they did fully refund me, but I feel that merits no stars whatsoever given that 1) that was the least they could do, and 2) they have ruined what would have been a wonderful surprise for my wife on her birthday. Bottom line: an unreliable company you shouldn't order from."

Date of experience: May 31, 2019
South Carolina
2 reviews
1 helpful vote
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Awesome company
November 9, 2018

I placed an order and of course had already paid for it... i sent the image I wanted on the hoody and was expecting to just receive my order in the mail. Mark from the company sent me a text letting me know I had an important email and to please check my emails. When I went to my emails there was a message from him letting me know that the image I sent was pixelated and it would be blurry on the hoody. He asked if I had a better quality image, which I didn't, and then he offered me full refund. Any other company would have just printed the image and mailed it on out. I was very appreciative of this! Once I get a better quality image, I will definitely be using this company.

Date of experience: November 7, 2018
Mississippi
1 review
1 helpful vote
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Impressed
August 28, 2017

I started to order from another company but found this one and I am soooo happy. The prices on this site are much more reasonable than other sites. The only thing I hated was that I had to order youth shirts from someone else because you have to order three or more from this site. I ordered around 17 or 18 adult shirts with something on the front and back and they are gorgeous! The process was so easy and if they had any problems I was called or emailed before they continued with the order. Most companies will ship as is and say oh well you already paid! Everything shipped and got here on time just like promised the only bad thing about shipment is that the box was so beat up I was afraid some shirts would be missing. Although I do know that is the fault of the shipping company I just wish the box was sturdier. I wish they did individual shirts because I would get a bunch made just for me. My family loved the shirts so much that I am going to review this company on every site I can. I cant wait to see whats next. I will definitely be back.

Date of experience: August 28, 2017
New York
1 review
0 helpful votes
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The shirts are wonderful. There was a little issue. John contacted me and was very helpful in explaining the best way to do my t-shirts... They done a wonderful job... I LOVE them... Even the mailing was in a good time frame... I will recommend them to anyone... I will continue to order from them... I have no bad things to say about them... All of them are wonderful.
Thank you so much

Date of experience: September 16, 2016