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RushOrderTeesReviews 1,655

4.8

From the business

RushOrderTees is a leading provider of high-quality custom t-shirts, hoodies, and apparel products. Whether you need 1 or 1,000 custom products, RushOrderTees can deliver and meet almost any deadline.


rushordertees.com
Founded in 2001
Philadelphia, PA
How would you rate RushOrderTees?
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RushOrderTees Reviews Summary

RushOrderTees has a rating of 4.8 stars from 1,655 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with RushOrderTees most frequently mention customer service, live chat and high quality. RushOrderTees ranks 6th among T Shirts sites.

service
125
value
106
shipping
98
quality
120
This company responds to reviews on average within 2 days
Tennessee
1 review
3 helpful votes
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Not all that
June 28, 2022

They will print almost anything you want but no matter how large of a design you make they will center it too high & to small & after one wash the print is 70% removed.
Sadly a waste of money

Date of experience: June 28, 2022
Virginia
1 review
0 helpful votes
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I ordered T-shirt's for expedited shipping and each time I called I got a different story on why it was delayed. They do not "rush order" shirts at all. I'd go with a more trusted company.

Date of experience: June 18, 2022
South Carolina
1 review
2 helpful votes
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Photo on T
April 11, 2022

Just received our order of 1 T shirt, with a photo our son took, placed on front. Beautiful job. Photo is very clear, placement perfect. Customer service is wonderful!

Date of experience: April 11, 2022
Washington
2 reviews
2 helpful votes
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Problem resolved
March 10, 2022

I ordered two t-shirts with two different names on them. They came with both names the same. They did correct their mistake but they charged me for the corrected shrit. After a phone call with them they refunded my money.

Date of experience: March 9, 2022
District of Columbia
1 review
4 helpful votes
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Meh
March 1, 2022

Nice print colors, will have to see if ink lasts. Other than that, disappointed. Shirt reviews said size runs average, but my shirts clearly run small. Shirts also not at all extra long as shown in images. Gf is only 5' tall and says the Small is uncomfortably tight. Everyone else preferred a size up too. I ordered half smalls and now it's probably gonna take me years to sell 25 shirts. They said they'd send me a coupon for reviewing but I guess they don't do that if you only give their shirts 3 stars bc I reviewed them days ago.

Said they'd send me a "proof" before finalizing my order... all they did was wait until the day before shipping to email me a link to review my order online, looking exactly the same on screen as before, and ask me to leave a note if I wanted them to make simple edits which could hypothetically delay shipping. WTF was that?

I still give them 2 stars bc shirts look nice and arrived on time (one day after shipping, but 2 weeks after ordering).

Also, their site is a bit opaque. I can save and return to designs, but they are only identified by the name I give them. So for example, there is no way to go back and find what shirt style I actually ordered to check if I remembered its individual reviews correctly. In fact I also went back and looked through all purple v-neck shirts they have for order currently and can't find the one I ordered at all. It's like they're constantly cycling through different versions of shirts so you're unlikely to get the one you actually ordered.

Date of experience: March 1, 2022
Missouri
1 review
0 helpful votes
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Don't waste your time
February 25, 2022

I ordered shirts from them, and you have to design it your self online, then they are supposed to look over it and make it look nice. Well, they skip that part. So you get what you design, and it may turn out that you are not a design artist... in the end, it doesn't really matter though, because it all comes off in the wash. So don't waste your time with rushordertees. The end.

Date of experience: February 25, 2022
Colorado
1 review
1 helpful vote
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Terrible Service
December 10, 2021

Would not make a very basic and reasonable shirt. Their delivery time sucks to, as well as their customer service. God help you if you need a refund--you a better of pulling teeth. The one shirt I did get was very, very subpar in quality. These guys really do it all--badly, that is. A well, well deserved 1 star review.

Date of experience: December 10, 2021
Michigan
1 review
0 helpful votes
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GREAT service
December 22, 2020

I paid to have my order delivered to my house by a certain date. It did not arrive. The company refunded the extra shipping cost in less than 24 hours. Wow. They made a difficult situation more bearable. Thank you.

Date of experience: December 22, 2020
New Mexico
2 reviews
1 helpful vote
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Poor quality thin material. Woman's were sized for Asian women and way to long. Won't order from them again.

Date of experience: October 19, 2020
North Carolina
1 review
1 helpful vote
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Very satisfied
August 13, 2020

They the shirts came on time. Very impressed! I'm giving four out of five stars The only reason I'm not giving five is two of the shirts logo was faded like they was running low on ink!

Date of experience: August 12, 2020
California
1 review
0 helpful votes
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Bad experiance
July 31, 2020

The customer service guy was cool but whn the team mates that print got ahold of my design they blasted it really small across the stomach it came out $#*!ty i even paid $29.99 extra for shipping
All in all they tried to make it right Im just not happy with the experiance it turned out more a hassle then a positive ide say for family functions camping trips real simple designs printed on the stomach 20-30 peice yeah thats eazy but a nice n tight up on the chest one color below the neck these guys either are haters that print or they know they just gunna get away with it if it was company ide fire the clown that printed my shirt
To have to go over and 9vet and over with customer service about a one color that was uploaded shaped and designed for them all they had to do was take out the backroundhaze very simple then lay it on just like the picuture originally saved but no
Sorry customer you getbwhat we give you i guess this team does not have what it takes to be the best
Theyre mediocre at best
You want to make it rite
You make the design exactly how the buyer uploaded it and shaped it with the exact colors
Other then that you get an F

Date of experience: July 31, 2020
Arizona
1 review
1 helpful vote
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First shipment never arrived. Then after contacting it took a few days for it to be approved, printed, and shipped. After 2 months, it was nothing short of full disappointment. I've ordered from other sites with much better quality before.

Date of experience: July 7, 2020
Washington
1 review
1 helpful vote
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I order an apron off of this website for Father's day. It got to me on the scheduled time they estimated (however it did take like a month). I was not satisfied with the design they printed and immediately contacted their customer service. They were easy to reach and responded instantly. They explained they got not make the design bigger due to seams on the apron but that they would offer a deal for my next purchase if wanted and a full refund. I do plan to use their services again even though this design I had in mind did not come out quite like I wanted. Highly recommend!

Date of experience: July 7, 2020
Florida
1 review
0 helpful votes
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Second order from this company. First order was very fast and prompt. The lettering on the front side i thought was rather small. The ink lasted about 3 months before fading and peeling. Not a big deal but for the price it should of been better quality. Made a second order and they said it would be delivered by July 2nd. Just in time for Independence Day. Where we are setting up a booth for our company. With new shirts. Well... after waiting very patiently for about 2 weeks the delivery date stated they would not arrive until July 10th! Wtf? What happened? This completely screwed us up! Oh well... the show will go on. I am asking for for a refund! They will probably refuse but like they say don't promise a paying customer an item and take their money if you can't deliver! Very bad move. I will never buy shirts online again! Their name contradicts their business.
"Rush order tees" they call themselves? Well I hate to see when they are running behind and not rushing! Just find a more reputable company

Date of experience: July 2, 2020
Alyssa S. — RushOrderTees Rep
over a year old

Hey Jeff,

We want to look into your order immediately. Can you send me your order number? We will prioritize your order right away. Thank you. (j.hannum@printfly.com)

Louisiana
1 review
2 helpful votes
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Awesome
June 16, 2020

Outstanding customer service, I wish I could remember her name but she was awesome! She helped me fix my order on one of the T-Shirts and instead of me having to return the shirt I sent her a picture of the mistake made and they sent me 2 free shirts no charge! Thank you!

Date of experience: June 15, 2020
Utah
1 review
4 helpful votes
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Very disappointed... As negative stars are not an option, I'll settle for a one-star review. I ordered shirts on Tuesday to be delivered with a "guaranteed" date of yesterday. I called yesterday and, though I was refunded the exuberant amount of money I had paid for shipping, the shirts where suppose to arrive today with another guarantee... Still nothing... well, unless you count empty promises as something. Unfortunately, I'm going to have some very disappointed employees. Perhaps "Rush"OrderTees is not the most accurate of names for this company.

Date of experience: May 2, 2020
Utah
1 review
5 helpful votes
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Cheaply made garbage
April 26, 2020

We ordered two shirts for our business at $30 each. (Didn't want to order a bunch then have them suck) In less than a month the designs had faded off and the shirts were falling apart. Contacted customer service and they said they would replace them. The order had a guaranteed shipping date. When it never arrived I contacted them again. They apologized. Finally our replacements arrived and they were even worse than the first. The chest art was centered when it should have been over the right side of the chest. The red in the shirt was orange in areas. I would highly recommend not buying from this company!

Date of experience: April 26, 2020
Alyssa S. — RushOrderTees Rep
over a year old

Hey Kassi. We apologize for the poor prints. We want to fix this for you. Can you send me an email with your order number? We will reprint those for you. Sorry again. Thank you. (m.lince@rushordertees.com)

Minnesota
1 review
1 helpful vote
Follow Yom H.
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This was the second and last time our company will ever use Rush Order Tees.

The things that they did right:
- Easy of order
- Shipping time
- Responsiveness

Areas of improvement:
- Print quality
- Customer service
- Holding themselves accountable
- Refund policy
- Quality assurance

The first time we ordered (~2017) the shirts came out looking awful so we reached out and they sent us a second batch. These were substantially better but still not to the quality that we were expecting. The second time we ordered, the same thing occurred. They gave us poor quality print and when I asked if we would be able to get a refund they told us they don't issue refunds and will only give us a reprint.

What bothers me so much is they have the ability to produce higher-quality shirts but will try to get away with low-quality print. After asking why it takes 2 attempts to produce 1 shirt I was given a runaround and no specific answer.

Please in the future, if you make a mistake, or produce something your customers are unhappy with, please take responsibility.

Date of experience: March 26, 2020
Alyssa S. — RushOrderTees Rep
over a year old

Hey Yom. We are really sorry we dropped the ball on your order the past two times. We want to make it up to you. Send me an email with your order number. (m.lince@rushordertees.com)

New York
1 review
1 helpful vote
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I could not be happier with this company! They provided awesome customer service and the shirts turned out amazing! I even mispelled names on the back of my shirts and the company replaced them free of charge! I could not be happier with this company! Order from them and you will not be disappointed!

Date of experience: January 27, 2020
Alyssa S. — RushOrderTees Rep
over a year old

Hey Tabitha! Thank you for the kind words! Sorry for misspelling the names on the back of your shirt. Glad we were able to fix that for you! Let us know when you want to place another order!

California
2 reviews
10 helpful votes
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Christmas Present Ruined
December 22, 2019

My boyfriend is a barber and for Christmas i thought to myself "Why don't I get him some clothing that has his logo for him to wear and help market himself". Before I began my order, I noticed the great reviews for Rush Order Tees. I placed this order about a MONTH before Christmas i figured. It should be exactly how I'm ordering it online! I ordered a Black Hoodie, Black Crew T-Shirt, and a White Crew T-Shirt. Through online I added his barber logo. I had selected the golden lettering to make the logo would stand out better. This order was supposed to be GUARANTEED SHIPPING by December 19,2019! I even emailed the company to find out what was going on and when my stuff would arrived. Through email they guaranteed it would be here by the 19th. My order did not arrive until the 21st and even then I had to go track it down from an access point that is about 20 mins away from my home! So not only did I have to pay for the product I had to waste gas to go pick it up instead of it being delivered. Once I picked up the package, I IMMEDIATELY opened it because I wanted to make sure it was going to look good. To my surprise it was nothing like what was displayed online! The logo wasn't even gold! The product looked so fade as if it had been put through the washer a bunch of times! And on top of that they did NOT send me the White Crew T-Shirt I ordered! They sent me 2 hoodies and a black t-shirt. My order was wrong, the lettering was horrible, and now it's 3 days until Christmas and the main gift is ruined. I have never been so upset over anything as I was for this ordered. I do not recommend ordering their products! Beyond disappointed. So much for being able to surprise my boyfriend for Christmas. Attached are the screenshots of my order, email, and the picture of the logo from the clothing once I opened the bag. I just contacted rush order tees. I just want my money refunded and everything sent back. I didn't get a resolution over the phone, I just have to wait for someone to reach back out to me for an "investigation".

+1
Date of experience: December 22, 2019
Alyssa S. — RushOrderTees Rep
over a year old

Hey Devyn. Thank you for reaching out. We apologize for everything on our end. We want to do everything we can to make things right. I just passed your info over to our customer care team. Someone will reach out today about resolving this issue.