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RushMyPassport

Overview

RushMyPassport has a rating of 4.4 stars from 5,119 reviews, indicating that most customers are generally satisfied with their purchases. RushMyPassport ranks 1st among Passports sites.

service
70
value
72
shipping
66
returns
56
quality
63
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1 review
How would you rate RushMyPassport?
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Catherine P.
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Please commend Ben Figueroa for the excellent job. He was very helpful and knowledgeable and I received the renewed passport without any problems, completely as expected according to the schedule he told me.

Date of experience: June 29, 2014
James M.
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Great service!
April 8, 2014

Great service! I received very timely updates throughout the entire process. When I contacted customer service they were professional, thorough and had a good understanding of where my application was in the process.

Date of experience: April 8, 2014
Antonia Y.
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I used Rushmypassport since I was traveling in 45 days and trying to obtain a passport in the middle of the summer would have definitely cause me stress. I found the website easy to navigate and with an actual person available for any question or issues was definitely a plus. My passport arrived within the time frame as indicated on the website. All in all a great experience

Date of experience: July 11, 2016
Cathy L.
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I would highly recommend this service to anyone who needs to navigate the passport system as they really are experts. My representative Johanna Jablon kept me in the know and was a real professional. This service is worth every penny spent and more.

Date of experience: April 14, 2016
Keith A.
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From the time I contacted rushmypassport until I received my new passport the service was great. Bill Hess was most helpful in getting the application done right. Thank you very much.Keith A. Honegger

Date of experience: March 18, 2016
Mark T.
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Great and easy experience
February 6, 2015

Great and easy experience --- I had initial questions, called your customer service, they explained everything and I got my passport back a day earlier than planned (and mine was a "rush"). Thank you!

Date of experience: February 6, 2015
NC Z.
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We were under 2 weeks from flying to Cancun
April 30, 2019

We were under 2 weeks from flying to Cancun - I realized last minute that my daughter needed a passport. I was able to get all documents collected and sent in one day. The people on the line were very helpful and honest on which tier I should pick to make sure the passport would make it on time. Mailed it on Monday and received it on Friday.

Amazing...and they keep contact with you the whole process so you always know what is going on! Spendy...but reliable and Awesome!

Date of experience: April 30, 2019
Hiro A.
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When they say 3-5 days to get you passport, they are not kidding. I sent out all documents on Friday and my passport is already here with me on Wednesday with 3-5 days service! I wouldn't say the service is cheap (The price is very competitive though), but it's worth every pennies I spent otherwise I would miss my trip. 10 percent discount was just icing on the cake. I don't want to find myself to be in the situation that I would need to rush my passport within a week again, but if happens, I would use their service without hesitation. Thanks!

Date of experience: December 6, 2018
Dennis J.
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Service was great
February 19, 2016

Service was great. Everything was explained clearly and concisely. The passport photos I sent were of poor quality and your team explained what I needed to do to correct the problem. This was followed and we had no additional issues. I even needed to change the shipping address for my order and it arrived at the new address as promised. Amie Figueroa did a great job handling my account and followed up on every step of the process. I would never have thought that getting a passport could be so quick and painless. Many thanks again!

Date of experience: February 19, 2016
MollyO X.
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Amie Figueroa Was a wonderful help and she laid out the whole process perfectly. She made my experience worthwhile and did it with great ease and a very professional attitude. Thanks for everything! This site is the best for getting your passport needs taken care of quick.

Date of experience: January 15, 2015
Alden J.
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Rushmypassport did a great job getting our passports processed very quickly. Our passport specialist, James Rosier, did a great job walking me through the process. He was very responsive to any questions I had and was available by phone or email. The only hang-up we had was a mistake I made and he quickly identified the issue, told me how to correct it and then got me back on track. Now our vacation is no longer at risk. Many thanks to the company and James in particular.

Date of experience: September 25, 2014
Lori T.
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Customer service was great!
July 15, 2015

Customer service was great!. CS answered all my questions and reassured me with any of my concerns. The whole application process went smooth and I received my passport in days! I've used you twice. Once for myself & again for my daughter and will use them again in the future! Thank you!

Date of experience: July 15, 2015
Erica M.
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Everyone thought I was crazy when I waited a week before traveling to get my passport renewed. I trusted the services of RushMyPassport.com, and was very pleased with the customer service, daily updates on the status and fast turn around. The process was simple, and easy to use. They are highly recommended!

Date of experience: March 28, 2016
Ed D.
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I had a particularly difficult situation, having lost my passport just before it expired and being in a tight spot on renewal since my birth certificate was also unavailable in a timely manner (Thanks Hudson County New Jersey!). These guys were able to provide me a methodology for still getting my Passport renewed in about 2 weeks, which was amazing. I thought my travel plans were going to go up in smoke. Even when I was given a piece of bad information which led me to make a wasted trip to the local Post Office to have documents sealed, they came through on the spot and emailed the information I needed within 30 minutes. A quick trip to the local FedEx/Kinkos to print and I was back on track. Totally satisfied.

Date of experience: August 9, 2017
Glynnster N.
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I highly recommend your company for anyone needing to expedite a passport. You were extraordinary and actually got me my passport three days before I was expecting. You definitely have my business if I need anything else in the future. Rushmypassport.com is the best in the business as far as I'm concerned.

Date of experience: October 23, 2019
Jana M.
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I was more than pleased with the service I got from rushmypassport.com. William Weaver and the rest of the support staff were immediately responsive, knowledgable and kept my up to date in a very timely manner. I would definitely recommend William and your company again.

Thanks for making a difficult process so much easier!

Date of experience: April 28, 2014
Barbara V.
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From start to finish, the process was made extremely easy to follow with the assistance of Alvin Tomattis. We received the passport 3 days earlier than predicted. I would definitely use their service in the future if needed.

Date of experience: January 21, 2018
Gyorgy P.
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They do exactly what their name says, they rush your passport to you on the promised schedule.
When you first see their homepage you may not understand every detail of the process. So call the supplied phone number and you are going to talk to a very helpful, friendly, patient person (not a machine).
Once you selected all the services you want and arranged payment, all the necessary and detailed information comes through email. Particularly useful is the checklist. Read carefully all the small and large prints, everything is important there. If need help, call again their number.
All in all rushmypassport provides excellent service when you trip is in limbo.

Date of experience: June 27, 2014
Michelle Y.
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Everyone there was extremely patient and always very helpful. Scott Singleton took care of me originally and was wonderful; it was nice to feel like my hand was being held while needed to sort through a lot of documents, and additionally nice that their hours extend through 9pm. Would definitely use them again if the need arises.

Date of experience: April 2, 2014
Isabella G.
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I am very happy with the service from Rushmypassport. The instructions are very clear and when you call in as required they person who assists you is very helpful and reminds you of what you need to do. One service I inquired about required that my passport be required within 72 hours of travel. I could not wait to cut it that close and, although renewing through the post office would have taken 3 weeks for expedited servive, that would not have gotten me my daughter's passport in time. Rushmypassport gives you more options. I would definitely use this service again.

Date of experience: January 30, 2015