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Rural King has a rating of 1.3 stars from 148 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rural King most frequently mention customer service and credit card. Rural King ranks 6th among Guns sites.
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Wrong item sent by RK -- instead of the item ordered, received an obsolete substitute made in China. E-mailed customer service to request return ship label. No response. Told on chat that it will be 10 - 12 days from my initial e-mail to receive reply to my request for return label to correct RK error. RK denied that I sent e-mail even though I have copy. I ordered the item from another company and received correct item while still waiting for reply from RK customer service to fix the mess. Will give business to a reputable company next time.
Ordered product over a week ago, not shipped yet, no response from Rural King. I will stick with Blains Farm and Fleet.
Ordered a pellet stove through this company and it was missing a part.Its been over a week and the part Still hasn't been shipped. Customer Service says this is all they can do. Absolutely Horrible, First and Last time ordering from this Company.
I really love shopping at Rural King. We've even driven several miles from home to go to stores we haven't been to before. Each one is just a little different in what they have. The key to bargain shopping at Rural King is to go after the season ends. My boyfriend is a hunter and finds all his hunting stuff after the season is over. He can get things at 75% off or more. Recently we shopped at a local store and I was able to pick up several good deals. They had fleece lined leggings on sale for 2.69 and I love these leggings! Super soft! Also, they have a clearance section with not only seasonal items, but other everyday items as well. I was able to pick up some Real Tree camo mixing bowls for a 1.00 each to take to our hunting cabin. I already have the matching plates, so it was perfect. We even got a bunny last year and he loves his new home with us! They have everything from named brand clothing, house hold, kitchen, bath, hunting needs, boots, shoes, animal feed, food, garden, gun, furniture and a whole lot more! Perfect store for one stop shopping.
Answer: They had what i needed, but never received. Tryed calling customer service only to be on hold for 2 hours and when answered they could give me no answer!
Answer: Butler store is cleaner then other stores. The bathrooms are always clean or being clean when I'm there.
Answer: Waited on hold for over 4 hours, spread over 3 days of attempting to get through