Rural King

After waiting a month and a half for my gun to get somewhere, I was told it was sent to someplace. They didn't have a license to sell guns then sent back to their warehouse where they sold to somebody else. I was putting on a wait list. Thanks to Destiny and Jenifer. Nothing happened the worst. Worst customer service I have ever encountered in any sale or on doing please if you are to buy a gun, do not buy it from rural kings. They are horrible. They are liars, and they are deceitful.

I have always enjoyed shopping at rural king, but recently during the lockdown, they had a sale where you could get a 14ft trampoline for $199. My local store didnt have any, and said they didnt have any coming, so i tried to see if i could order one. Oh yeah you could order one, but the shipping cost was unbelievable! The whole trampoline was 199$, but the shipping was $244 for shipping, plus other taxes. I couldnt believe that. It was like 500$ all together. My daughter is turning 11 next week, in lockdown, and I had hoped to have her something fun to play on. Unfortunately I will not be able to do that now. There should be a way to have it delivered to the local store for an in store pick up, for free, or a small fee. 244$ was just too much!

I ordered a swing cushion set and it showed in stock when I ordered it. They took my money immediately. I received an email 5 days later that my order had been cancelled and I would receive a refund, no explaination given. I emailed to find out why my order was cancelled and was told it was out of stock. They should have known this before they took my payment, shipping was almost as much as the item I ordered. I emailed again this morning to find out when I could expect a refund and havent heard back. I will give them a week and if I dont get refund, I will report to BBB.

Several times now in the morristown TN store I have gotten a sales paper for a certain day and saw something I was interested in. Made the trip to the store within an hour after it opened and then told the item was sold out. If you don't have enough of the product to serve enough of your customers you shouldn't put it in the paper. I feel like you are using it as bait and like you would an animal. The manager of this store should be fired immediately because I wasn't the only one there looking for this product and we were all not happy with it. Some said that they didn't even have the product to begin with. I will take my business elsewhere.

Went to buy special in flyer on red brand fence and website said order was available at location drove to location and register said was in stock but the upc number was moved to a Chinese brand of fencing. This is False advertising they are try to get rid of the crazy Chinese made fencing under the red brand name I refuses to buy the junk they loaded in my truck and got my money back. Buyer beware they are replacing America made product with Chinese junk and passing it off. This is fine advertising.
I will go somewhere else to buy American products and not be scamed

I've tried purchasing an E-gift card TWICE & it says it instantly goes to your email. They have cancelled it BOTH times with no explanation, even though the funds have been taken from my account. I called customer support and spoke with Tori and she was rude as $#*!, first of all, and then claimed that it didn't match the account even though the $250 has been removed and said there's nothing she can do! Absolutely makes NO sense and I'm VERY dissatisfied with this experience! Absolutely pathetic!

I placed an order and the company did not have the item, so instead of canceling my order and refunding my money they proceeded to send me a different item. When I called them, they recognized the problem, but it's a hassel to return the product and receive my refund. Ridiculous!

I ordered a manual log splitter from their website as it showed that it was in stock when I bought it. They gave a delivery date for one week after. A couple of days before it was due I went online to check the status of my delivery and found that it wasn't even shipped yet. So I called customer service and they told me that it was not in stock and they had no expected delivery date for it. I replied that when I bought it that is was indeed in stock and even gave me a delivery date. Why say you have it in stock when you actually don't? Just say you don't have it in stock! They told me that I will get a callback from another customer service rep with an answer. Three days later I received an email that my order was cancelled. They didn't even have the decency to call me back. I wouldn't deal with this company again nor would I recommend anyone else either.

I placed 2 order and the money was taken off of 2 different credit cards and I never receive my items one order was from 82.00 and one order was for 25.00 and keep in mind these were Christmas items for my grandkids and they kept giving me the run around and now they told me I could go in the store and Purchase the items and I asked about my money that was taken off my cards and I got hung up on so now I will call the bank and open a Dispute the Charges on my card worst place so with this being said I will never order from them again!

I really love shopping at Rural King. We've even driven several miles from home to go to stores we haven't been to before. Each one is just a little different in what they have. The key to bargain shopping at Rural King is to go after the season ends. My boyfriend is a hunter and finds all his hunting stuff after the season is over. He can get things at 75% off or more. Recently we shopped at a local store and I was able to pick up several good deals. They had fleece lined leggings on sale for 2.69 and I love these leggings! Super soft! Also, they have a clearance section with not only seasonal items, but other everyday items as well. I was able to pick up some Real Tree camo mixing bowls for a 1.00 each to take to our hunting cabin. I already have the matching plates, so it was perfect. We even got a bunny last year and he loves his new home with us! They have everything from named brand clothing, house hold, kitchen, bath, hunting needs, boots, shoes, animal feed, food, garden, gun, furniture and a whole lot more! Perfect store for one stop shopping.

DO NOT ORDER A TARTER LAND PLANER (see picture) FROM THE LAFAYETTE INDIANA RURAL KING. THEY TELL YOU IT CAN'T BE DELIVERED TO YOUR HOME. OKAY, DELIVER IT TO THE STORE AND I'LL PICK IT UP. THEY ACCEPT YOUR ORDER AND TIE UP $1200 ON YOUR CREDIT CARD. THEN CANCEL IT A MONTH LATER WITH NO EXPLANATION. WHEN YOU WRITE A REVIEW ABOUT IT ON THEIR WEBSITE, THEY SEND YOU AND EMAIL SAYING THEY WON'T POST IT DUE TO SHIPPING COMPLAINTS. I WENT INTO THE STORE TO SPEAK TO SOMEONE AND A CLERK TOLD ME THAT THEIR ONLINE ORDERING SYSTEM IS A JOKE.

Yes, I purchased the Meriva 12 gauge July 24th from Ruralking and was supposed to apply for rebate through Armscore, I was able to do so on the site and they said after contacting Armscore afterwards due to no response that it would be 5 to 10 days and will receive an email notification of said rebate, nothing! Let this serve as a warning to others that, you may not ever get your rebate and will be lied to!

Shopped at Rural King in Butler PA-will never go back. Store was dirty and when manager was questioned about not enforcing mask wearing was told its up to his customers whether they want to wear one-place was so crowded I paid for the barrel I needed and left. When I went to the side to get it-2 guys stood there and told me to pick which ever one I wanted and sat there while I loaded it myself-I will NEVER shop there again-I will pay the extra $20 and purchase it elsewhere.

Service quality has gone. The last year has been terrible in Terre haute Indiana. I've left 3 times in the last 6 months and bought else where. Left today bought my gun safe at tractor supply.

False or misleading advertising is so unAmerican. Lounge chairs for 25 bucks: wanted to order 4 and that's $99 bucks. They wanted to charge me $400 dollars shipping!
I'm done with rUral kIng