Rural KingReviews 148

I ordered a manual log splitter from their website as it showed that it was in stock when I bought it. They gave a delivery date for one week after. A couple of days before it was due I went online to check the status of my delivery and found that it wasn't even shipped yet. So I called customer service and they told me that it was not in stock and they had no expected delivery date for it. I replied that when I bought it that is was indeed in stock and even gave me a delivery date. Why say you have it in stock when you actually don't? Just say you don't have it in stock! They told me that I will get a callback from another customer service rep with an answer. Three days later I received an email that my order was cancelled. They didn't even have the decency to call me back. I wouldn't deal with this company again nor would I recommend anyone else either.

Went to the store in Beckley, WV and poorest customer service ever. Did not apply agriculture tax exemption and then made us fill out new paper for the fourth time. Lazy cashiers. Laughing and talking with coworkers instead of doing their job. Hopefully I can find a better place to buy feed before I need it again. Would not really even give it a one star rating if it was possible to give less. Store is always nasty too!

Everytime I go to there they over charge for things, the price will say $2.49 but at checkout it will ring up $3.99. So check your receipt!

They doubled the price of shipping on me after I put in my creditcard info and hit submit. I contacted them and they agreed this was a mistake but never refunded me the money (it was a heavy package so the shipping was heavy too... so imaging paying double). They also never sent me a confirmation email with my order number or the summary of my purchase.

I came in today to purchase my first firearm. I forgot my card so sent the money to my buddy who drove me there. I was unaware that that was illegal an honest mistake as this was my first time buying a firearm The man explained that to us very rudely. We were just standing there listening to him doing nothing wrong and he calls the manager for a "walk out" for us when We had done nothing but stand there. Very "professional" never shopping here or coming back. Thanks for wasting my time.

I bought a gun 4 and a half months ago from Rural King rk guns sent it to Shelbyville Kentucky and I've already had to go back up there and do 3 background checks because they make you wait 30 days even though Kentucky don't have a gun law federal government is only reason kentuckians got to wait 7 days to get a gun if they're delayed Rural King says they keep me on the delay for 30 days I've done it three months in a row bul$#*!

Yes, I purchased the Meriva 12 gauge July 24th from Ruralking and was supposed to apply for rebate through Armscore, I was able to do so on the site and they said after contacting Armscore afterwards due to no response that it would be 5 to 10 days and will receive an email notification of said rebate, nothing! Let this serve as a warning to others that, you may not ever get your rebate and will be lied to!

Purchased screwdriver sets marked "on sale" check out time and rang up regular price! Bird dogged the entire time while shopping literally 3 employees watching us looking at tools Never placing hands on any of the tools just looking! Wife was getting cat food and two employees made rude comments about the fact that she was purchasing cat food? Like wtf! Cashiers are rude AF! Lady if you hate your job THAT much leave!

I placed an online order, and it was fulfilled. Talked to Matt at Rural King Maryville, and he said they would help resolve. One week later, no contact from Rural King. TERRIBLE CUSTOMER SERVICE

I ordered an atv sprayer and there was a snafu with the manufacturer, and it didn't arrive. I contacted customer service and they promised someone would call me back. They did, and it was Jennifer Tucker. It was obvious that she had real concern that my experience so far was less than satisfactory. Miss Tucker went to work, and contacted me every step of the way. Jennifer didn't make things right, she made them better than right. Because of this young lady, The Rural King site icon will be on my Homes screen. Great Job Jen!

Went to Rural King to buy some flowers and plants to find everything almost totally dead from not being watered.

Lately I purchased a Electrical Fence system and they solar charger which did not work from the very start I tried to return it within a few days and the girl said that you need to let the battery charge out into the Sun for a few weeks to make sure that it will work correctly so I did that and then when I went to return it the girl at the service desk said they do not accept returns after 30 days what the heck I was told I was told to give it a few weeks to charge not my fault it went over 30 days for now on when something goes bad I'm going to demand my money back the very next day that it goes bad I should have never listened to that woman they told me to let the battery charge. She was the meanest service person I've ever dealt with it very mean treated me so awful bad that I will never go back there again to shop.

See my review picture that they blocked. They enailed me to review and I did and after reviewed by their team they didn't publish.

I bought a log swing for my wife last November. The legs are splitting. I sent pictures and a complaint. I never recieved a response. Very disappointed.

If I could give Rural King of Crossville Tn zero stars, I would. Each time I've been here, there's been some kind of problem, overcharged, price being different after being rang up than what the sticker on the product actually was, rudeness, disrespectful employees, and so on. I have asked customer service a question before, and was treated as stupid. Today, Wednesday April 21st 2021@ 11:30 am, specified date and time because I have no idea what the older man name is, but he was on a forklift working in the parking lot putting soil up.

Service quality has gone. The last year has been terrible in Terre haute Indiana. I've left 3 times in the last 6 months and bought else where. Left today bought my gun safe at tractor supply.

Rednecks r us has just bout anything country folk need and wanna be country city slickers can go camping and say they are adventurous.

Worst service ever.
I bought a gun from Rural King website in March 2020. After 3 weeks their website showed it's sold out and my order was not fulfilled. Then I called them more than 10 times to cancel the order and get refund but no one answered calls. I also sent emails to them to cancel it.

Then I bought the gun from another store which was delivered to me in 2 weeks.

After another 4 weeks Rural King suddenly charged me again for this gun without my permission and mailed it to me. They refused to answer my calls or reply my emails anymore. They refused to take the gun back and refund me.