Davidson Defense INC.

Incorrectly assembled a.458 SOCOM I ordered with a standard Upper Receiver.458 Requires an XL version with the larger ejection port. Reached out to them Three times to make it right with zero response.

I bought a lower parts kit, buffer tube and butt stock. No complaints. Then ordered a Handgaurd, aero charging handle and 7.62 30 round mag for 75$ and those were in my hands 3 days later.
The other order took awhile after the holidays. I called once and followed the prompts and got ahold of a rep quick. Now he did try and answer all my questions wich took a bit but he did. Yeh the warranty sucks but know what your buying and do your homework. They pay for shipping back if the part doesn't function correctly.

So Far I have purchased 3 complete uppers with no complaints. I ordered an unbranded Lower parts kit again with no problems. I have no idea where all these complaints came from but one can't help but wonder how skilled the builders were to start with.

Ordered an AR 15 stock. After 3 business days no confirmation email, nothing at all. Not in spam folder either. I don't even know my order number. Made attempt to contact them during THERE business hours on live chat. Couldn't get a hold of anyone. Just did a charge back on my credit card on this. F this company will NEVER buy from them again.

I have ordered products a few times from Davidson Defense. Each time I have received no communications at all about the status of my order, and when I call, I get the run around. On my 2 most recent orders they indicated 3 day ship time. I called the first time after 2 weeks and had to go pick it up after a manager pulled the product from stock. I am still waiting after nearly 2 weeks for my last order that indicated 3 days shipping.

I do not know why Davidson Defense gets bad review on this site. I ordered a Sideways AR 556 Upper and parts kit from them on May 4 and it was delivered by FedEx today, May 9. Everything arrived as it should, no complaints. I have not shot my AR yet, but they get 5* from on quick delivery and everything I order. Well packaged.

I made an order comprising of 12 items on 3/23/23. I got the acknowledgment email soon after placing the order, but did not hear until or receive another email until a week later on 3/29/23 when it was shipped. I received the order on 3/31/23 in perfect condition. I was missing a foregrip that was on backorder, but it will be sent separately. For overselling this product, they offered me a discount on my next order.

Overall, I am happy with my experience here at DD. The products were new and tightly wrapped. The box was well protected and didn't go through a beating as others have when I have purchased through other gun/rifle stores.

I felt they went above and beyond with the discount code for having one of their product on back order. I would definitely do business with them again.

Bill

I received my complete Davidson Defense Arian, AR-15,5.56 upper receiver in unusable condition. The slots for the charging handle were cut wrong and won't fit in. The dust cover won't close as well. I finally received the AR upper after 3 weeks of waiting. I've tried numerous times by phone and help tickets with no response. It seems once they have your money it's over. I won't be purchasing any more items from this company.

A few months ago, I did a Review on Davidson Defense. Now I am here to follow-up with a "not so positive" Review. Their Customer Service is absolutely horrific! They WILL NOT return phone calls, Voicemails, or emails (even though they state that they will). I have had several issues to go on and I have tried to contact them via both phone and emails ad nauseam. Mistakes can happen; that's not my issue. The problem is that they (again) WILL NOT COMMUNICATE. It's unreal! This last time was the "Straw." Only after I mentioned a contact with the State of Utah's Consumer Protection Agency did I ever get a reply from them. Oh, and they never will give the contact info of the President or CEO of DD. I have asked repeatedly with NO response. MY $1K per month is going elsewhere because they don't appreciate it here eat Davidson Defense.

So far so good. I really appreciate the fact that a representative from DD actually puts their direct company email out there for people to reach out to. We are looking forward to doing further business with their company and having good results!

Thanks Erik M!

Nate & Sarah Phillips

These guys are doing business under about 5 different names. That's not sketchy at all. I receive daily emails trying to solicit the purchase of full auto components. I emailed to inquire about an order with no response. Possibly because I inquired about the multiple names and affiliations. Everyone says the parts they produce suck anyway. Anything they have from a reputable company is probably ok, if the price is worth it. Otherwise, look elsewhere.

Placed an order online and paid via credit card. They sent a tracking number but the items never arrived. I emailed Davidson Defense and they responded by saying Not Our Problem, File a Claim with USPS. Luckily the package was brought to me by a neighbor who got the package my mistake. Thank God because Davison Defense would not have made it good. HORRIBLE CUSTOMER SERVICE

In my opinion, Davidson Defense is the best! I have completed a few builds from different sources. DD is now my go to place for my AR builds. I am very impressed with the quality of the upper assembly I recently purchased. Their prices are great. Shipping was fast. The quality and attention to detail was more than I expected. You will be very happy if you do business with them!

Thought something was strange when everyone else was out of upper/barrels and these guys had them. "In stock" it's been two weeks now and no response to emails. Judging by the reviews on here. I'll never get a response or my upper.
Just curious how a company like this stays in business. Maybe some day they'll run across a customer with nothing to loose and pay a visit to their shop and enact some justice.

Placed an order on 1 dec and my CC was immediately charged. 19 days later (and counting) I have not received the order and cannot even get them to answer the phone or respond to email asking what the status of my order is. This will be my last transaction with DD. If you are busy, I get it but don't take my money and then ignore me

I'd like to let you folks know that Davidson Defense is not to be trusted, they will take your order and money and you never going to get anyone to speak to you after not receiving your product and if you call the store they will hang up on you... i've tried several times to talk to costumer care but get the pingball game so i this time i don't care about the money i paid i just want to move on and buy from other name companies...
Remember... Davidson Defense is GARBAGE

Here is another website that sells items they don't have in stock. After placing my order I received an email next day stating the item I ordered was not in stock and will take up to 10 days for them to receive, HOPEFULLY. The item was clearly marked as "in stock" and what bothers me is it still says in stock as I type this even though they should be aware that it is not. Why don't they update the status? Doesn't make me feel like I can trust the site... What if I ordered something then after i received it, I send them a message saying the funds i paid with will not be available for up to 10 days, maybe. You think that would be okay?

A month and a half and still no response and no frame they don't respond to calls emails nothing just take your money and it's all over

Ordered a serialized lower on 3 March, tracking process in their facility is severally flawed. Customer service folks don't know status, FFL manager lost track of lower that I ordered that needed a part to complete kit. After 5 calls and getting the run around and excuses. Lower was found, put together and I received a tracking # on 26 April, waited a week no updates, called and the said USPC picked it up, and should call Route, called Route and USPS, that didn't have it nor had a status, called back to Davidson Defense and they discovered that it never left their facility sat there from 26 April to 3 May. Was offered 5% off next order...don't think I'll be ordering again, good news lower is in transit FINALLY.

I ordered my first time and it took about a week to get here. Unassembled. I took a chance given the bad reviews and I'm glad I did!
Ashley

I ordered a complete upper, stating it comes complete, drop in ready supposed to be bolt carrier and charge handle included. Neither included. Site offered 3 day shipping with a guarantee delivered by date, for extra money of course which I paid. Took way longer than the time I paid for. 100% do NOT recommend using from them. I sent over 5 emails in the last 2 weeks with zero response. I wish this company would get banned from the gun community for ripping its customers off and not carrying at all.

I have now placed my second order with Davidson and am super satisfied shipped in the time frame given both time. And quality is great thanks again guys from a happy customer!

I was skeptical based on previous reviews but liked the lower they had in stock and was priced right so I made the choice to give them a try. I was expecting longer shipping time but my lower arrived in three days, was packaged very well, and as far as I can tell from initial inspection is assembled well with no blemishes or issues. Very happy with my purchase.

I put in an order and the conformation emails said would be 30 days. I just waited and in 6 weeks that beauty showed up. I paid for an assembled upper and upon checking, some of the bolts and nuts were loose, but i just rechecked all specs. Great product