They suck they take your money and keep u waiting for months and never answer the phone and the email. Is the same thing everytime. I would never buy anything from them even if I was desperate. Keep your money and find a different place to purchase.
I have ordered from them several times, everything was always as ordered and arrived on time. Called customer service several times got return call within minutes, and they were very helpful. I would order from them again.
I've ordered from them a couple time. First time was fast with no problems. This was in the worst of COVID times so very surprising. It was Fast shipping. 2nd time I ordered. It was missing a part. Called and got it sent to me same day. No big deal. Parts are well made. For the price this company is worth working with. You may have a problem here and there but they will work it out with you. Give them a chance.
My son and i wanted to build our own AR-15. So we started looking at different sites to get an idea of what we wanted as far as looks and pricing. Davidson Defense had great prices on the uppers we wanted. When I started looking at upper builds they had 24 to choose from. The next day only 13. Long story short, we decided on our uppers and ordered. They took 3 weeks to arrive, ordered unassembled, and the only real complaint I have is the roll pin for the forward assist was too small. We found the correct pins the next day and are all good now. Sorry to hear of other issues, i guess we got lucky. I wonder if they are too small a company for the amount of business they are experiencing!
I was a little scared at first reading the reviews and thinking that it was going to take a month to get my parts, 5 days got it in the mail, and no, it's all the stuff I ordered, maybe they stepped up there game from before, but had absolutely no problems and fast, I'm gona recomend them to my friends
DO NOT ORDER FROM THEM. You will likely get the wrong part or nothing at all. And they will charge you immediately. I called and a nice lady answered and said no problem they would replace it and emailed me an RMA. I sent the part back. Weeks later no part, no confirmation.
Shortly after I sent the part back I ordered more parts. I did not receive any confirmation or parts. But they did charge me for the parts. I attempted to contact them via email and left phone messages and I still have not heard anything from them. They no longer answer the phone or emails. The "Chat" option on their website is useless. It seems they have dropped off the face of the Earth.
I'd like to let you folks know that Davidson Defense is not to be trusted, they will take your order and money and you never going to get anyone to speak to you after not receiving your product and if you call the store they will hang up on you... i've tried several times to talk to costumer care but get the pingball game so i this time i don't care about the money i paid i just want to move on and buy from other name companies...
Remember... Davidson Defense is GARBAGE
My order was canceled 3 weeks after it was paid for no information on why and multiple emails and phone calls on hold over 30 min each time. Still no response or my money back on card just email stating my order canceled 1600. Dollar canceled no warning!
My wallet was stolen and over $800 dollars in guns including a M14 and accessories were easily purchased by juveniles. Thank God some of the weapons and my wallet were recovered.
I actually reported this company to the bbb for their horrible customer service and I still haven't gotten my products... they even lied to the bbb and said they contacted me! They won't respond to me but they will to the bbb... the bcg i ordered was "instock"! They sure had no problem taking my money immediately
I found an item i was looking for, placed it in my cart because they stated it was in stock, i continue to shop in hopes of finding another item i was looking for, i didnt find it so i went to check out and now the first item i had in my cart is now out of stock, i get it if i left it in the cart overnight but for 5 minutes thats crazy. That was the first time and the last time i will ever attempt to purchase from this company. They are one big joke
Got build kit. Took my time assembling it. Got to Lakota oops 17in handguard and it's warped. Can't return because there time limit. Is crap there quality controls is crap too. Not happy. It is my last time dealing with them. And yes my damn gas block is freaking straight.
Read alot of negative reviews after I ordered my "yhorm 16 inch total build kit" I received my parts about 7 business days after ordering. I'm happy. I didn't pay thousands for this, so I didn't expect perfection. The flash can will not fit down the keymod handguard so I called them and if I send a picture they will make it right. I think I'm just gonna ream out the handguard with a dowel rod and sandpaper. Who cares? I paid more for the binary trigger than the whole rest of the kit. Quit bashing a company for giving you what you paid for.
DO NOT BUY FROM THIS COMPANY! They do not stand behind their products. I was a dealer of their product and had more problems with quality control then I could could talk about. They OFFER A 30 DAY WARRANTY! What does that tell you. They sell crap! The company would not replace 2 barrels on 2 uppers I bought for resale. This how they treat a dealer... Imagine how they would treat a customer buying something only once. They would care. Go buy A PSA or CBC for the same money and get a lifetime warranty!
The absolute worst company I've ever ordered from. Prices are competitive with others however once they take your money you will NEVER hear from them again. I ordered 9/28/20 and to this day no order. Simple "IN STOCK" item after I purchased is supposedly a 25-27 business day ship time. ABSOLUTE GARBAGE! Of the 50 plus attempts of me calling and emailing I have gotten one email saying it would ship 11/3 but it hasn't!
I've ordered alot of ar15 parts from Davidson Defense, and through Delta Team Tactical. Also, Omega Manufacturing. FA fcg's, chrome lined uppers. Some pre assembled, and some not. I haven't had one single, solitary issue with any one part. Shipping time has been atleast as fast as any large site selling similar parts. What is up with all these negative reviews? I personally have got to think they're all BS. Either a builder making mistakes blaming the company, or other companies competing with slightly higher prices trying to drive business there way. I don't get it. Betting most negative reviews can be attested to operator error or age. Order with confidence. Oh and btw. I've had more trouble out of bigger companies, such as Midw** and OpticsPlan**. My reviews never seem to show up on there sites, and I didn't get jack from there customer service unless automated counts. Just my experience, Kenneth Jackson
Shipping is horrible. Customer service never answers phone. Takes a week for them to return an email. Ordered an in stock item 10 days ago and it still hasn't been shipped
I have now placed my second order with Davidson and am super satisfied shipped in the time frame given both time. And quality is great thanks again guys from a happy customer!
I ordered 2 uppers, 10-24-2020. Received them 12-19-20. They state 27 days to ship. But after 27 days there's no communication about the order, customer service is terrible.
I was very concerned when I first ordered my upper but when I had questions I emailed them and within 2 hours of the next business day they returned my email and phone call. EXCELLENT CUSTOMER SERVICE! All of the reviews are a little daunting, but definitely would recommend if you are willing to wait!
Answer: Horrible experience. Plan on several unreturned email, calls and tickets
Answer: They are a legitimate company, just need to review their procedures
Davidson Defense INC. has a rating of 3 stars from 77 reviews, indicating that most customers are generally dissatisfied with their purchases. Davidson Defense INC. ranks 7th among Guns sites.