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Rugs.com Reviews Summary
Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.
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Glad to get in on your 50% off sale. Fast delivery and nice quality!
I wanted a rug for the family room. The rug I ordered was even better than I expected. Beautifully made. Can't wait till I get the one I ordered for the living room,
It was a very smooth, easy, pleasant transaction. I am looking so forward to receiving my my new Terracotta area rug. I think this will make my living room pop!
I really like the photos; they give a good idea of the rug texture and thickness.
Very pleasant, good material, looks beautiful in my Living room, good if you like bright colors. I matched with my bright orange curtains, which looked amazing. Will buy again, thanks.
Found and purchased a 9x12 Rug at a great price, and free shipping. If all goes well with delivery this will be my find of the year.
Great sales price, perfect colors and various runner sizes available!
We are happy with the rug itself, but a word of warning to anyone who might be getting a new rug for a room where you are also getting new furniture. We decided to get this rug not only because we liked it, but also because we were told that we would receive it within two days (we ordered on the 14th, they said it would arrive on the 16th). We were expecting new bedroom furniture on the 17th. Unfortunately, the 16th came and went--- and the shipping tracker showed that it hadn't moved from its initial location in CA since we ordered it. I contacted the shipper (GLS) to see when we could expect it, and their exact words were: "as of the moment we still don't have that information on our end since we needed this package to arrive first in our delivery depot in WA before we set an delivery date for the package." Long story short, our furniture came on the 17th... and on the 18th we received an update on the rug's arrival--- saying it was expected the next day (19th)--- but it didn't actually arrive until the 20th. So what was supposed to be two days turned out to be six days. Normally I wouldn't have a huge issue with that--- but again, we bought it with the expectation that we could lay it down in an empty room before our furniture arrived, and now we need to figure out how to get it in there (it's an 8x10 rug, and will take up most of the room). So, just a word of warning to those who are ordering mainly because they think they can get it quickly... it's definitely not a guarantee.
I tried to use the credit that I received frome my last order and the order site Would not let me use my $22. Credit. It's there but can't push on it. 😏
Measure your area, choose your rug online, and you're ready to go! Order!
I logged in found what I needed and purchased quickly. Great experience!
I had already purchased 3 rugs from them a few months ago and have been very pleased with those rugs. Just purchased 2 more. Their prices are very reasonable and I greatly appreciate that.
We love rugs.com… your rugs are extremely good quality and never disappoint! We have enjoyed them for years and appreciate the affordable pricing.
Awesome i found what i was looking for and it was my first time looking for a rug.
I bought a pastoral rug with roosters and chicks that was so much fun in the kitchen and dining area, that I just bought another one for the family room adjacent. The first one still looks like new, and is easy to keep clean. The quality of both rug and pad are amazing for such an excellent price. Happiness!
We bought two VERY inexpensive oval rugs for two reading areas in our home, and also two coordinated rug pads. The rugs are the right quality for the price: they're polyester (as advertised), not very soft, but they seem sturdy so far and aren't shedding or doing anything they shouldn't. The rug pads are MORE high quality than I thought they'd be (for the price). We are grateful Rugs.com carries rug pads the right size for the rugs (and the right shape), so we didn't have to do ANY cutting to size. Rugs and pads were opened, laid down, vacuumed, and being used happily within minutes of arrival!
Looking forward to being able to enjoy the rug on our patio. Site is very easy to use. The selections are almost endless. I have my eye on a couple more rugs for the future.
Both carpets were ordered from the photo with high orange tones. One runner is beige tone and the other is mustard tone; they are in the same kitchen area. The good thing is that you must look carefully to see the tone difference. It would benefit the recipient if both carpets had been rolled instead of one being folded. Having said these things, we are happy to have the new runners.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members