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Rugs.comReviews 5,961

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,961 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Missouri
1 review
0 helpful votes
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It's to thin a no color at all
March 4, 2024

This is not what I wanted it's to thin and there is no color to the rug at all

Date of experience: February 23, 2024
New York
1 review
0 helpful votes
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My review
February 23, 2024

Website was easy to navigate. Delivery was on time. I love my new rug!

Date of experience: February 23, 2024
Texas
1 review
0 helpful votes
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Nice product!
February 23, 2024

I got my rug a day early and the quality is very good, especially for the price! I will look here again next time I need a rug. Thank you!

Date of experience: February 23, 2024
Pennsylvania
2 reviews
0 helpful votes
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Great selection and prices
February 23, 2024

So many choices and free shipping! Great place to find rugs -multiple pictures of your selection to reference.

Date of experience: February 23, 2024
Vermont
2 reviews
0 helpful votes
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A ggod deal
February 23, 2024

Right size,good price,very fast delivery,and looks good

Date of experience: February 23, 2024
Georgia
1 review
0 helpful votes
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Fast and Efficient
February 23, 2024

I describe my experience as "fast and efficient ". Within 2 days I had my rugs and pads and was all set. I'm very happy with the process.

Date of experience: February 23, 2024
New York
1 review
0 helpful votes
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Rugs
February 22, 2024
Updated review

Easy shopping, lots of variety, great deals, fast delivery.

Date of experience: February 22, 2024

Arrived. Thank you
February 7, 2024
Previous review

Thank you. The carpets are nice. I appreciate your service.

Date of experience: February 7, 2024

I have not received my rugs
February 10, 2024
Previous review

I have not received the rugs yet. Please let me know the status

Date of experience: February 3, 2024
Texas
1 review
0 helpful votes
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Cage rug
February 22, 2024

Happy with purchase. Quick delivery. Easy transaction. Great value.

Date of experience: February 22, 2024
South Carolina
1 review
0 helpful votes
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Rugs.com is wonderful
February 22, 2024

I have ordered eight rugs from Rugs.com. It is very easy to filter to pick out exactly what you want. The sales are great. There is a wide variety of rugs to choose from, in just about any size, pile and color you could think of. Plus I received my rugs within three days! Out of the eight rugs that I have ordered, I have only had to return two of them – one for size, and the other for color. The return process is very easy, and returning to a FedEx location is convenient.

Date of experience: February 22, 2024
Alabama
1 review
0 helpful votes
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Customer service!
February 22, 2024

Returned rug with no shipping charge. Easy. Now I'm looking for a better matched rug….

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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Very easy checkout. Lots of variety to choose from.

Date of experience: February 22, 2024
Ohio
1 review
0 helpful votes
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Nice rugs!
February 22, 2024

Amazed at how beautiful these rugs are and how reasonable the prices! Lots of variety, in terms of colors, patterns, styles, materials, and sizes, too. You don't really need to look any further than this site.

Date of experience: February 22, 2024
Delaware
1 review
0 helpful votes
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Ezzy, pezzy...
February 22, 2024

Had opportunity to chat with a representative. Had all the answers to my questions. Extremely helpful and knowledgeable. Really nice disposition too.

Date of experience: February 22, 2024
North Dakota
1 review
0 helpful votes
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Rug purchase
February 22, 2024

Great selection and I love the videos for each rug. It gives a clear look at the texture and color

Date of experience: February 22, 2024
Pennsylvania
1 review
0 helpful votes
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My review
February 22, 2024

Excellent enjoyable experience wonderful perfectly done

Date of experience: February 22, 2024
California
1 review
0 helpful votes
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It arrived on time and looks exactly like the picture.
I'm glad I bought the pad to go with it.
I bought 2 by mistake- still awaiting my return label.🙃

Date of experience: February 22, 2024
Pennsylvania
1 review
0 helpful votes
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Beautiful rugs at a great price!
February 21, 2024

I ordered these rugs, and they fit perfectly in my area and look beautiful. They arrived in a timely manner with excellent shipping.

Date of experience: February 21, 2024
Virginia
1 review
0 helpful votes
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So easy to do
February 21, 2024

First of all, shopping on Rugs.com was fun. I found one that had the right colors and in the size I wanted. It got here super quick, like in 5 days and that would have been faster if it were not for the weekend and holiday. The price was very reasonable. I am sure I will be shopping here again

Date of experience: February 21, 2024
Ohio
1 review
0 helpful votes
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Love it!
February 21, 2024

Very nice carpet. Great price and delivery was within days.

Date of experience: February 21, 2024
Georgia
1 review
0 helpful votes
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Beautiful Rug
February 21, 2024

The rug. I purchased what's a 7 / 10. For the living room and it is absolutely beautiful. The colors are so bright and matches,Everything in my living room, just the right fit. I would definitely recommend this rug to everyone. I Definitely will come back to do more shopping thanks so much.

Date of experience: February 21, 2024