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Rugs.comReviews 5,960

4.7

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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,960 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 1 day

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Florida
1 review
0 helpful votes
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Great job
February 28, 2024

Excellent service will purchase from you again.thank you

Date of experience: February 28, 2024
Colorado
1 review
0 helpful votes
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Still in package, but looks nice
February 28, 2024

I'm still waiting to receive the pad I ordered...I want to see it unfurled in all its colorful glory, but need my pad...

Date of experience: February 28, 2024
South Carolina
1 review
0 helpful votes
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Rug looks great in room.
February 28, 2024

Shopped several months, then made choice. All went great!

Date of experience: February 28, 2024
Florida
1 review
0 helpful votes
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Madeline rug
February 28, 2024

Love this rug. Been looking for a while and when this went I sale I grabbed it. Fits perfect in my room. Quick easy delivery

Date of experience: February 28, 2024
Pennsylvania
2 reviews
0 helpful votes
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Rugs.com, the only place I buy rugs!
February 28, 2024

I always have a great experience at the Rugs.com online store. The site is easy to navigate and there are so many incredible choices! I will definitely be back again, when I need a rug!

Date of experience: February 28, 2024
Pennsylvania
1 review
0 helpful votes
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5 stars
February 28, 2024

Vast selection of rugs, awesome sales, fast & free shipping.

Date of experience: February 28, 2024
Massachusetts
1 review
0 helpful votes
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Mangata Collection
February 28, 2024

Found just what I wanted to match a smaller rug. The size was exactly what I needed for the space and the quality is appropriate for the space and the price.

Date of experience: February 28, 2024
New York
1 review
0 helpful votes
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Great rug!
February 27, 2024

Exactly as advertised. Colors are better than online

Date of experience: February 27, 2024
Alabama
1 review
0 helpful votes
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Easy website
February 27, 2024

So far I've only ordered with this company. Navigating the website was easy. There were no issues or problems with loading and ordering. I will update once my purchased rug arrives.

Date of experience: February 27, 2024
California
1 review
0 helpful votes
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Great Quality, Fast Shipping
February 27, 2024

We bought the infinity shag rug for our living room, and it's better than my expectations! I was nervous to order a rug online but we are so happy. Thank you!

Date of experience: February 27, 2024
California
1 review
0 helpful votes
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Nice rug and arrived fast!
February 26, 2024

Pleasantly surprised by how fast the rug shipped. It seems to be a good quality, the mat underneath seems good. I'm happy with it so far.

Date of experience: February 26, 2024
New York
1 review
0 helpful votes
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Loose ends
February 26, 2024

The rug is really pretty,the only thing is there are many loose ends to the braiding. It's not easy to vacuum without pulling the braid. So I have to keep an eye on it.
The other smaller rug is crooked, the one edge and also when you look down on it the center square is crooked. As I said I will keep an eye on how it fairs.

Date of experience: February 26, 2024
Florida
1 review
0 helpful votes
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Great deal
February 26, 2024

Was able to benefit from flash deal and get a great price!

Date of experience: February 26, 2024
Virginia
1 review
0 helpful votes
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Perfect!
February 26, 2024

Rugs arrived in good condition--the packaging was well done. Rugs were accurately described on the website. I also got a great sales price! Will make Rugs.com my first choice

Date of experience: February 26, 2024
Washington
1 review
0 helpful votes
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New Rug
February 25, 2024

I used the chat feature to find the right size rug I was looking for and the person in the chat was very helpful leading to the purchase I made. Also, very fast delivery and very high quality of products. Very satisfied with my purchase and I highly recommend you purchase your rugs from this site.

Date of experience: February 25, 2024
Texas
1 review
0 helpful votes
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Nice colorful rug for a bedroom
February 25, 2024

The rug and under pad I chose arrived timely and in perfect condition. Have unrolled and positioned both now. It's well made for such a low cost, and the colors are a beautiful compliment to the design elements of the rest of the room.very pleased and recommend this company.

Date of experience: February 25, 2024
Pennsylvania
1 review
0 helpful votes
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Oval Oriental rug
February 25, 2024

This rug met our every expectation. The price was great. The rug is amazing, and it shipped incredibly fast.
We are totally satisfied.

Date of experience: February 25, 2024
Utah
1 review
0 helpful votes
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First time; not the Last
February 25, 2024

Our local retailers didn't have the size of carpet we needed (10x10') but rugs.com does.
So we gave it a try, with three additional area rugs thrown in a few days later.
The selection and pricing seem to be good and the delivery has been surprisingly speedy.
Have to recommend this company!

Date of experience: February 25, 2024
Ohio
1 review
0 helpful votes
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I love my new rug.
February 25, 2024

I did not see my rug when it was delivered,because it was left by my garage door. It did not rain but it should have been on my front porch.

Date of experience: February 25, 2024
South Carolina
1 review
0 helpful votes
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Quick Delivery
February 25, 2024

After choosing a rug at the showroom, we were told it would be delivered within 3 days. To our surprise, the rug was delivered the next day and we are very happy with our purchase!

Date of experience: February 25, 2024