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Rugs.comReviews 5,834

4.7

From the business


rugs.com
Chester, SC, United States
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Rugs.com Reviews Summary

Rugs.com has a rating of 4.7 stars from 5,834 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rugs.com most frequently mention customer service, great selection and free shipping. Rugs.com ranks 1st among Carpets sites.

service
162
value
183
shipping
181
quality
157
This company responds to reviews on average within 3 days
Ohio
1 review
0 helpful votes
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Shopping experience
June 2, 2025

Shopping experience was with ease and I enjoy being able to place selected rug in the room before purchase. I am awaiting receipt so I feel very hopeful of the outcome. Thanks Rugs.com

Date of experience: May 23, 2025
Oklahoma
1 review
0 helpful votes
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Pretty and very colorful!
June 2, 2025

The rug was delivered in about a week, sooner than expected. The colors are as shown online but it's hard to tell if there is some discoloration in the border. All in all a good value.

Date of experience: May 21, 2025
Michigan
1 review
0 helpful votes
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Rugs beautiful
June 2, 2025

They have beautiful rugs that extremely reasonable price I've never ordered from them before but the rug that I initially was going to get got sold out so I ordered the round one we'll see how it goes and if I like it or not so far checking out was a breeze

Date of experience: May 23, 2025
Texas
1 review
0 helpful votes
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Great selection
June 2, 2025

After much looking at all the beautiful rugs, I finally decided on one. Shipping is quick as I have been a customer for several years. Always
Quality and value. Recommend.

Date of experience: May 23, 2025
Washington
1 review
0 helpful votes
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Great Rugs
June 2, 2025

I bought three rugs! They are amazing. They were sent out quickly and were very affordable.
I love them!

Date of experience: May 23, 2025
New Jersey
1 review
0 helpful votes
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Great Selection / Fast Delivery
June 2, 2025

I've been looking for a rug for the living room and kitchen. It was painful until I looked on Rugs.com. They have a great selection, great prices, and fast delivery.
BIG thank you.

Date of experience: May 23, 2025
Alabama
1 review
0 helpful votes
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Great selection!
June 2, 2025

I purchased an outdoor rug for by my pool, the design and color selections were great. I found a rug that was the size that I needed. It was easy to scroll through the website and purchase the item.

Date of experience: May 23, 2025
Oklahoma
1 review
0 helpful votes
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Rug. Very beautiful.
June 2, 2025

Good. Swiftly done. I appreciate easy directions. Looking forward to seeing it...!... 5 star

Date of experience: May 23, 2025
Massachusetts
1 review
0 helpful votes
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Ordered a rug
June 2, 2025

There are so many beautiful rugs to choose and the website makes it easy to find the just the right one.

Date of experience: May 23, 2025
New York
1 review
0 helpful votes
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Ruggyme4now
June 1, 2025

Fast and efficient with beautiful rugs. My cousin showed me her rug and how easy it was to wash, this is when I fell in rug love, for the first time in my 75 year life.

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Bait and switch
June 1, 2025

Pretty sad that the price that was advertised and that I tried to buy the rug at mysteriously disappeared and recalculated during checkout to a higher price. I wanted the rug but I truly dislike decepitive sales tactics. Seriously left a bad impression on me.

Date of experience: May 22, 2025
Virginia
1 review
0 helpful votes
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They have Washable rugs!
June 1, 2025

The site is easy to use and a large selection of colors and patterns. My first order and hope it's a wonderful experience.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Order rug experience
June 1, 2025

This is a great website to order a rug and get all the details and pictures! I will order from Rugs.com again!

Date of experience: May 22, 2025
Colorado
1 review
0 helpful votes
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Great selections
June 1, 2025

Great sizes, colors and patterns. Putting a cap on number of characters is annoying and ridiculous. Stop stop stop stop

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Easy to use!
June 1, 2025

Love how easy the site is to use as well as the GREAT DEALS! I will be a returning customer if the rug I receive is what is expected!...

Date of experience: May 22, 2025
Tennessee
1 review
0 helpful votes
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Highly Recommend
June 1, 2025

Great experience with this company. I had to make a return due to the size not looking right and it was too easy! I reordered and all is good.

Date of experience: May 22, 2025
California
1 review
0 helpful votes
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Great website
June 1, 2025

I really like the rugs that they sell and the website is easy to purchase all the different sizes that you need of a particular rug style. So far excellent.

Date of experience: May 22, 2025
Georgia
1 review
0 helpful votes
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Rugs.com has great deals
June 1, 2025

I enjoyed shopping with them and getting some great deals & beautiful rugs. It's all easy to do online. They have done a great job & it ships quickly. Thank you

Date of experience: May 22, 2025
Illinois
1 review
0 helpful votes
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Outdoor rugs
June 1, 2025

I had a great experience. The rugs came really quickly and I ordered another one because I loved them so much!

Date of experience: May 22, 2025
New York
1 review
0 helpful votes
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Great site!
June 1, 2025

Easy to use. Great filters. Lots of options. Love the "see it in my room" option. Took a photo and.uploaded it in seconds. This is our 3rd purchase from rugs.com.

Date of experience: May 22, 2025